Review of Valley Dental
Valley Dental is a dental clinic located in Fargo, North Dakota. They offer a variety of services, including general dentistry, cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. They are open Monday through Friday from 8:00 am to 5:00 pm, and closed on weekends.
While some customers have had negative experiences with the billing and insurance side of the business, the dental work itself has received mostly positive reviews. Some customers have praised the thoroughness and expertise of the dental hygienists, specifically mentioning Kayla as providing exceptional care. Dr. Amanda Hericks has also been praised for her gentle touch and professionalism.
However, some customers have reported issues with fillings that had to be redone, and difficulty getting in touch with the clinic to make appointments or resolve billing issues. One customer reported having to seek help elsewhere after a procedure went wrong, resulting in thousands of dollars in additional costs.
Overall, Valley Dental seems to offer quality dental care, but potential customers may want to do their due diligence when it comes to insurance and billing matters. Patients who prioritize a friendly and professional staff may also want to consider other options, as some customers have reported unprofessional behavior from the clinic's employees.
Amenities
- Wheelchair-accessible washroom
Bailee Murphy
I have been going here for a while and I've noticed every time I call to make an appointment its nearly impossible to get on the phone with anyone. I've tried calling at different times of the day even and have had trouble. I am surprised I haven't seen anyone else write a review like this? its highly annoying, its as if they don't have anyone working phones lol
Maria Morrisroe
I had the best experience I've ever had going to the dentist. I can't remember my hygienist name but she was excellent. My dentist was great too. She was simple and to the point and didn't make me feel bad about having 7 stinking cavities (kill me now). The building is nice, they have some great covid precautions, and the staff is fabulous. Highly recommend them.
King Edward
Awesome experience, was very impressed with the staff and dentist. It felt like they really care about their patients. I would absolutely recommend checking them out if you are in need of any dental work or just a cleaning and check up.
Amanda Pierce
Brought my son in for an emergency root canal and filling. I'd been to 5 different dentists and they were all actually quite rude so I was very tired by the time we were referred to Valley. I was pleasantly greeted by the staff, they were all so kind and informative. Dr. Eaton was very kind and very efficient. Will definitely be switching to this office for future dental care for my family. Thanks guys!!
Shawn Jensen
Truly the best dental care providers. Most of my dental fear comes from past experiences. Dr. Eaton and his colleagues at Valley Dental made me feel at ease during my visit, and explained the procedures they performed. I couldn't be more thankful and appreciative of the impeccable dental services provided. Thank you!
K&S Buatala
We are very pleased with the service we receive at Valley Dental. The care we receive from the hygienists, Jen and Amber, over the years has always been thorough. They are both knowledgeable and care about what they do. We always look forward to seeing them for our appointments. Thank you, Ken and Sherry Buatala
Terri Poehls
They are awesome!! They care about what is best for your dental needs! They care and consider you as a person! Both dentists are gentle and caring ... they compliment each other. We all hesitate with doctors and dentists ... but I myself have found my dentist
... they care and do what is best for you! I truly endorse Valley Dental ... very awesome!! I am very happy with them!!!
Will Case
First, Valley Dental is one of the few practices that accept my federal GEHA dental insurance in the area. Secondly, I did my research on both Dr. Eaton and Dr. Smith before deciding to book my appointment, because believe me, bad dentists do exists. Let me tell you that both Dr. Eaton and Dr. Smith are both incredibly passionate and experienced in/about their profession. They are constantly continuing their understanding of dentistry and are by no means “done” with their education. I don’t want a dentist who practices because they used to be passionate or just go with the flow. Teeth are forever, and their passion makes a difference. Their office is incredibly easy to schedule and reschedule appointments thanks to their great receptionists. Their hygienists are very good at what they do and are either extremely experienced or were very well trained to give me the impression that they were masters of their profession. Lastly, I am always looking at ways to improve my oral health. I love that they take the time to explain everything they are doing and why it’s important. My teeth are not perfect but they have inspired(not belittled) me to do better going forward and to teach my son proper dental hygiene so that he can have a great smile. I haven’t had any serious problems since going here thanks to their advice and words of encouragement. Thanks for everything you guys do!
Tammy Merkens
Staff are always friendly and professional. Amber is my dental hygienists and she does a great job at cleaning my teeth. She is always gentle but very thorough. Dr. Smith is also kind, gentle and professional. I highly recommend Valley Dental!!!
Fabled T
My hygenist kayla was super nice and gentle while also being thourough with the cleaning. Great job!