Review of Valley Dental
Valley Dental is a dental clinic located in Fargo, North Dakota. They offer a variety of services, including general dentistry, cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. They are open Monday through Friday from 8:00 am to 5:00 pm, and closed on weekends.
While some customers have had negative experiences with the billing and insurance side of the business, the dental work itself has received mostly positive reviews. Some customers have praised the thoroughness and expertise of the dental hygienists, specifically mentioning Kayla as providing exceptional care. Dr. Amanda Hericks has also been praised for her gentle touch and professionalism.
However, some customers have reported issues with fillings that had to be redone, and difficulty getting in touch with the clinic to make appointments or resolve billing issues. One customer reported having to seek help elsewhere after a procedure went wrong, resulting in thousands of dollars in additional costs.
Overall, Valley Dental seems to offer quality dental care, but potential customers may want to do their due diligence when it comes to insurance and billing matters. Patients who prioritize a friendly and professional staff may also want to consider other options, as some customers have reported unprofessional behavior from the clinic's employees.
Amenities
- Wheelchair-accessible washroom
TJ Prokes
Amazing! The cleaning was spectacular & the staff was even better! My hygienist did an amazing job & the dentist even gave me some helpful tips! I am horrible at remembering names, but I wish I could remember both because they were incredible!
E B
Poor work, went back multiple times to re fill a filling. Proceeded to go after me for $25 after paying after the procedure. They need to refix previous work every visit.
Answer to reply-
Do better work.
Lisa Cook
Who knew I'd ever be rating a dental office five starts, based on the fact that until I found Valley Dental I almost had a dentist phobia, but here I am. The staff of Valley Dental are awesome and make me feel welcome and calm my anxiety. I've been going to Valley Dental for over 15 years, and, although under new management, they remain our family dental office because of the staff has remained. Dr.'s Smith and Eaton have taken a trusted dental practice and raised it to the next level. I highly recommend Valley Dental.
Amy Anderson
I feel like FAMILY at Valley Dental, NOT just a number. The best teeth cleaning I've ever gotten. Jennifer has gotten my teeth cleaner than any other hygienist I have ever had -- SO CLEAN! Kym at the front is so helpful setting up appts. and knowing about what my insurance covers. I HAD sensitive teeth in the past, but I have been using the varnish (which is not covered by my insurance) and after just 2 treatments with the varnish, I have almost NO tooth sensitivity! I can bite directly into ice-cream with NO PROBLEMS at all! So worth the extra money for varnish! Thanks Jennifer for the suggestion and saving me from so much pain and sensitivity!
Mary Smith
Awesome dentists!! Very nice, very updated dental practice. Our oldest son had implants done ther, his whole mouth...beautifully done!! Super friendly and helpful! Totally recommend!!
Chelsea Quimby
My hygienist Amber was amazingly kind and caring. Great experience, definitely recommend Valley Dental.
Joel Cummings
Jen has been our Family’s hygienist for years and there is a reason why we keep asking for her, as she is the best! Look forward to many more years of seeing you at the clinic! Have a great rest of your summer!
Ann Westra
Moved to another dentist after bad experiences with Dr. Smith. Took 3 tries to get a new crown to stay (finally with Dr. Eaton having the success). Luckily I never swallowed it, as it would just pop off. My second bad experience was also a crown. One of the assistants gave me the novocaine and I could tell she was inexperienced. So, Dr. Smith had to give me more. I just love having the big needle in my mouth again. NOT! My lip was burned with whatever substance they use and since I was numb, didn't feel it burning. I saw Dr. Smith quickly wipe something off my lip and when I finally was able to feel it burn, the assistant gave me some ice for it. Had a nice blister. Dr. Smith never apologized or said a word. And, the entire time I was being worked on, Dr. Smith and assistant chatted away about their kids and not once asked how I was doing.
Sarah
Had the most amazing time at valley dental today with dr Eaton and his lovely assistant went in for a crown and I was in and out in less than 2 hours, can’t even tell I had anything done, no pain, crown blends in with the rest of my tooth naturally, im so happy I went in, I’m definitely coming back and bringing my entire family! Hopefully he’s taking new patients.
james witzel
Love having Jen as my hygienist! She is thorough and loves to tease me about my lack of flossing. I always look forward to that clean teeth feeling when I leave the office!