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4.7

153 reviews
Dentist

Review of DentalCares - Collierville

DentalCares - Collierville is a dental clinic located on North Main Street in Collierville, Tennessee. The clinic is open from Monday to Friday, with Saturday and Sunday off. The clinic provides dental services to the local community, and it specializes in dentistry. The clinic is staffed with experienced dentists and hygienists who are dedicated to providing high-quality dental care to their patients.

The clinic is known for its sparkling clean office and friendly staff. Patients have reported that the front desk employees are professional and welcoming, and the wait time is less than 15 minutes. The hygienists are also praised for their professionalism and caring attitude. Patients are made to feel comfortable during their appointments, and procedures are explained in detail by the dentists.

One of the clinic's hygienists, Tina, is particularly popular with patients. Patients have described her as personable, funny, and caring. She takes the time to explain procedures and is gentle with patients who have sensitive gums.

The clinic has received overwhelmingly positive reviews from patients, with many praising the professionalism and friendliness of the staff. Patients have also reported that the clinic works with them to find payment options that suit their needs. However, one negative review stands out, with a patient reporting a bad experience with one of the dentists, who was described as narcissistic and disrespectful.

Overall, DentalCares - Collierville is a highly recommended dental clinic in the area. Patients can expect high-quality dental care from friendly and professional staff.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

DentalCares - Collierville Reviews - 153

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
William Brewer

Dental Cares always amazes me with their professionalism and service. I highly recommend their services. I had my Cleaning appointment today with Tina as always it was amazing. A great cleaning with no pain. The front Desk is so genuinely happy to see you it makes you feel good. When Dr. Smith comes in he’s only there to be helpful and to make sure that all your needs are met. I look forward to many more years with this great group of people!

Brandon Hurt

Looking for a great cleaning experience? Look no further! Both of the Hygienists here are top notch! Tina and Jessica both, will take care of any need that you have! Dr. Smith seems knowledgable and caring and like he enjoys his work.The front desk and dental assistants are second to none! Sabrina has been a great asset to them! Glad to have found this team!

Joyce Wiles

First, Office was sparkling clean. Employees at front desk were friendly and professional and wait time was less than 15 minutes. Also, Tina the hygienist was personable and FUNNY! How refreshing. I felt comfortable as Dr. Smith explained procedures for upcoming dental work.
Thank you.

Mario Grandberry

My experience at Dental Cares has always been awesome. So thank you Dr. Smith and your staff for wonderful experience. Also I would like to thank my wonderful wife Gwen for taking care of me. Thank you sweetheart.

Andrea Chaffin

The team is so friendly and professional. Dental Cares is top notch in my book! Dr.Smith is the best!! Tina took really good care of me on my regular cleaning visit.

Suzette Perry

I love the people here. They make going to dentist a very good experience.. They are funny, friendly, professional all at the same time....I would tell everybody to go here if they are looking for a dentist. They work with you their very best with payment options....I would give them 10 stars if I could

G L

For general cleanings, this place is fine. If you need any work done, don’t bother. The staff is hard to reach and uncooperative to work with a person’s schedule despite the patient being IN PAIN.

Also, the turnover of employees is incredible. Rarely see the same face twice.

Kelly G

I had a tooth problem and went to this place. The tech took an X ray of my tooth and then took me to do a full mouth X ray. I told her it was not necessary cause I only wanted 1 tooth looked at. She did it anyway. Dr Smith came in and looked at my tooth and told me what I already knew and left. They wanted me to make another appointment and showed me what the cost would be. I declined another appointment for the cost was too much. But the kicker is they charged me $257 for X rays that I never saw and the full mouth X ray that I did not want. I believe they never even had taken a real X ray for dentist usually show them to you. I would not recommend this place. I feel that they are scamming new patients. That is just my feeling.

flavors32

My dental hygienist Tina was awesome. She explained everything that she was doing. I was so calm that my shoulders are not tense, which used to be my reaction when leaving the dentist. Tina also has a GREAT personality!

Arizona Grace

I am somebody who loved the dentist, was never afraid of the dentist, and for a longgggg time— thought my career was going to be within oral surgery and/or dentistry… I would never recommend a single friend or family member to this Dr. He was extremely narcissistic , disrespectful and BLAMED ME FOR HIS MISTAKE ON MY CROWN…. This was by far the most traumatizing and depressing situation I’ve been in with a dentist and FINALLY had another dentist fix this “doctor’s” mistake of NO DISTAL CONTACT FOR CROWN AND IGNORED IT AFTer sETting the forking crown! I have NEVER gone out of my way to write a BAD REVIEW BUT PLEASE.. SAVE YOUR MONEY… Go to Forest Hill in Germantown, go to Levee Dentistry in Collierville… Go to Walmart and buy some fudging supplies before you go to this butthead that not only makes mistakes LIKE A HUMAN… But blames you and makes you feel more uncomfortable, without peace than you’ve ever felt in your life… And Dr. Smith, if you’re reading— I did NOT have a panic attack in another dental office like I did at yours and my Dr. that I drove three hours to go see again did have to use a drill, no “calming” meds.. Just kindness and warm welcomes, more obvious compassion for her patient, and doesn’t have a stick shoved 18 miles up her booty…. Can’t believe you own 2 clinics that have been open for 20+ years other than people and expecting them to say thank you. Donkey...

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