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Review of Pinova Dental and Braces
Pinova Dental and Braces: Providing Comprehensive Dental Services for the Whole Family
Pinova Dental and Braces is a dental clinic that provides a wide range of dental services to patients of all ages. Located in El Paso, Texas, the clinic is open six days a week, from Monday to Saturday, to accommodate the busy schedules of its patients. The clinic offers services in four primary categories: dentist, dental clinic, orthodontist, and pediatric dentist.
The clinic has a team of experienced and qualified dental professionals who are committed to providing the highest quality of care to their patients. The team includes dentists, orthodontists, and pediatric dentists who are trained to handle a variety of dental issues, from routine check-ups and cleanings to complex dental procedures. The clinic uses state-of-the-art equipment and technology to ensure that patients receive the best possible care.
Pinova Dental and Braces has received mixed reviews from its patients. While some patients have praised the clinic for its excellent service and friendly staff, others have criticized it for poor communication, long wait times, and unprofessional behavior from some staff members. However, the clinic has responded to these criticisms by taking steps to improve its services and address the concerns of its patients.
Overall, Pinova Dental and Braces is a reliable and comprehensive dental clinic that provides quality dental care to patients of all ages. Whether you need a routine check-up or a complex dental procedure, the clinic has the expertise and technology to meet your needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Cindy Montiel
There are no zero stars so I must give them one star. I went to check my wisdom teeth because I have one of them inflamed, and they told me that they should take some X-rays to see what was happening. They took X-rays on the wrong tooth and the doctor didn't even want to check me giving me wrong instructions through his assistant. When I told him through the assistant (she was translating) that the x-ray they took was wrong and that the reason for my consultation was for a different tooth than the one they had in the x-ray, he told her to tell me that he couldnt examine me and that if I needed help then I should go to Juarez in a derogatory way, thinking that I didn’t speak English. I found this doctor racist and negligent and I will never go to this site again or recommend it. I will try to file a complaint with the health department for negligence.
Lemon Phrog
5-stars all the way!!!We have had an excellent experience with pinova dental on Fairbanks the staff was wonderful and very proficient! Especially Dr.Khamsi for his wonderful personality and amazing work and Francis for being such an awesome assistant!! Thank you ALL so much for making it so special! I have and will continue to recommend them to everyone!!!
Mara Gurrola
I have to move my entire schedule to be able to take my 15 month old to his medical/dental appointments, and they refused to take my baby because he was “fuzzy.” My baby is terrified of anyone in a scrub, and as a mom that is stressful enough. However, going to a place where they refuse service makes it worse, especially if the nurse keeps making faces and covering her ears because your little one is crying, their professionalism is disappointing.
Rayn Barlow-Mckenna
I went here last week to get my wisdom teeth removed. Keep In Mind my husband just went threw getting his done 2 weeks prior. So I have an idea of how it work. I get here the nurse that helped me was perfect. She was nice and kind and even helped me more than I could say. I go threw my surgery for one they don’t put you to sleep so have fun dealing with the pain and pressure of everything. My doc. Didn’t get me numb properly so on the second extraction I felt the drill or clamps and everything. My husband after 5 days was able to eat everything he wanted. I’m on day 8 still in pain still hurting. My gums are growing wrong around different teeth. After surgery I bleed for 24hr straight. It took me 8 hrs to get my medication. Walmart messed it up so not on them but that was at like 2pm in the after noon we call about an hour and we choose Walgreens the second time they never put my prescription in so I didn’t get medication until 7:30pm and my husband got Tylenol plus cod. Ibuprofen, constipation meds, and a rinse. I only received Tylenol, plus cod. my surgery started at 11:30am. I have not received a phone call asking how I am. They never set up a follow up appointment with me both. Now I’m dealing with going to a ortho surgeon so I can make sure that everything is okay. This place is fine for cleanings. But I personally will not be coming back.
Omar Rivera
Had an amazing experience the staff is super friendly as well as doctor Mohamed Khamsi. They made going to the dentist fun.
VGJ
I was so impressed with Pinova, I have had a regular Dentist for the last 20 years and recently switched so I was extremely nervous and scared. The staff from the Clerk, Marisa to Alvin, who was very efficient and professional, took my pics and X-rays, then Celia with my cleaning, she was amazing, very calm and complete expert. Then I also had a cavity and D.A. Daniela got me prepared, calmed my nerves, explained everything thoroughly, very knowledgeable and reassuring and finally Dr. Khamsi was equally as patient, knowledgeable and professional. Was a great day for me at the Dentist. Thank you, all. VG
Nyla Howard
I had a great experience today at Pinova Dental and Braces! Dr.Amin and his assistant Frances were amazing they explained everything to me thoroughly and always checked up on me making sure I was okay! They made this experience extremely comfortable and I will definitely be returning to this dentist in the future!
Laura Amato
Dr. Mo is amazing, he has and shows honest concern for his patients, Frances is absolutely brilliant 👏 and Donna is lovely and very helpful. I would highly recommend them.
Albert Rodriguez
Great experience today at Pinova Dental & Braces!!! Dr. Rainer and his assistant Daniela took excellent care of my son during his procedure. Dr. Rainer explained everything that was going on in his mouth to help me make an informed decision about his procedure. Daniela was with him every step of the way to make sure he was comfortable and experienced minimal pain! Great team, thank you guys!
Sarah B
Disgusting place associated with Kool Smiles. If you watch “whistleblower” you will see how they are associated with Medicaid fraud and a child’s death