Review of Los Fresnos Family Dentistry
Los Fresnos Family Dentistry:
Los Fresnos Family Dentistry is a dental clinic located in Los Fresnos, Texas. They offer a range of dental services, including cleanings, fillings, extractions, and root canals. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm. They are closed on Saturdays and Sundays.
The clinic has a team of friendly and professional staff who are dedicated to providing quality dental care to their patients. They have a welcoming atmosphere that makes patients feel comfortable and at ease. The clinic is clean and well-maintained, which is essential for a dental clinic.
Los Fresnos Family Dentistry has received mixed reviews from their patients. While some patients have had positive experiences and praised the staff and the quality of dental care they received, others have had negative experiences. Some patients have complained about the long wait times, unprofessional staff, and poor communication. However, it is worth noting that negative reviews are often subjective and may not reflect the overall quality of the clinic.
Overall, Los Fresnos Family Dentistry is a dental clinic that provides quality dental care to their patients. They have a team of friendly and professional staff who are dedicated to ensuring their patients' comfort and well-being. While they have received some negative reviews, it is important to note that they have also received positive reviews from satisfied patients.
Rob Garza
Overall I had a wonderful experience here! The staff is just the best, they are very nice, very helpful, and very clean. The dentist is so good she took very little time on my extraction with no trouble at all! I had no pain and no problems! My cleanings are always the best also!i highly recommend this dentist office!
Walker Texas Ranger
When they found out I was paying cash for cleaning and x rays up front they were not interested even stopping from answering my second call. The girl that answered the phone is the problem not sure if she was told to do this or not.
Kathleen Serra
Save your money and heed this review.
For a little back story, my family and I always went to Dr. DeLeon in Harlingen up until he retired. We were very happy there and never had any complaints. Being that we are from Rio Hondo, we were very excited when Dr Voorhees decided to open up a local office for our Dentistry needs. Being that we like to support local business / small business, we decided to try them out.
Down to the nitty-gritty. Not only does their staff come off as unprofessional and inconsiderate, they make many avoidable mistakes when dealing with their patients. One example, I'm supposed to go in on a scheduled morning appointment to have a check-up regarding a toothache. Not only was I in that office for about three and a half hours, I only saw Dr Voorhees for less than a minute. And I'm not trying to exaggerate when I say less than a minute, it was literally about 30 to 45 seconds of her consultation before she walked off to the next patient. Oh and her consultation was just pretty much her telling me what she was going to charge for a root canal versus what she would charge me for an extraction. Not to mention all the waiting before I even saw her, which could have been cut down had they not over booked and communicated properly to the patients. I was sitting in an x-ray room for about an hour, and had multiple X-Rays done, either because the machine wasn't working or the technician did not know what she was doing. Either way, you don't x-ray a patient 5+ times, you stop what you're doing get someone who knows what to do and get them to attend the patient.
Another example, my son had an appointment a few fays ago. Not only did they make us drive to the Los Fresnos location (and inform us with short notice), when we arrived to set appointment, they claimed he didn't even have an appointment. Lucky for us we were familiar with their incompetence and brought the appointment card we'd been given the prior visit. The attitude of the receptionist though.... she could have just apologized for the mistake but instead chose to deny that he had an appointment and insinuate that we were mistaken, then she made it seem lime they were doing us a favor by "squeezing him in". Then I had to fill out all his paperwork, all over again, which, believe it not, can be slightly tedious when you're there with your two year old....
All in all, with experiences that I've had, I would prefer to go to a different dentist and would even deal with having to wait a little bit longer just to receive better service, than continue to go to doctor Voorhees and deal with her staff. I would say I wouldn't want to deal with Dr Voorhees as well, but you hardly see her during the damn visit that so one can't really complain about that.
Two thumbs down, but actually my whole family dislikes this dentist now... so about 12 thumbs down total. Trust me, save your money and look elsewhere for Dental Services.
Joelynn Sandoval
We LOVE Los Fresnos Family Dentistry! They have a very welcoming atmosphere for my family and me. We always have a positive experience when we go to either their Rio Hondo or Los Fresnos facilities! Dr.Voreis and her staff are wonderful and patient with my kids. They explain what needs to be done in steps and they'll also help you find financing. Dr.Voreis and her staff are very professional and courteous and so far my family and I don't have a single complete about this dental practice. 😁
Aidan Pinkerton
Very kind workers, always helpful and very quick.
Gisel Gomez
Just moved from Virginia, we are a Military Family who have been in many states and to many dentist, with that said, we decided to give this practice a try. I was not impressed at all. The office is nice but the courtesy of the staff and dentist are not there. Most offices i have been to the dentist comes out and welcomes you to their practice not this one she is too busy. Second issue, they make you seem like just one more...you go in, you come out, nothing else. They have no chairs for the family members to sit and i can go on and on about little but importent issues i found very unsatisfactory about our experience.
Brianda Gomez
Great staff.. great doctor and let’s not talk about the hygienist! Really lovely staff! ❤️❤️.. they worked great on my 8yr old and 10 month old.. !! Really patcient! I just love the office!! ⭐️
Selina Soliz
I have used this family dentistry for about 3 years and have enjoyed the service they have given me and my children. very personable staff. I would recommend this office to all.
Irina Minina
Top services , great treatment plans and very compassionate providers. Highly recommend!
Gloria Alvarado
Dr. Voreis is the most patient dentist ever, my kids love her and the staff, I was impressed they were able to take xrays on my kids without them whining.. we look forward to their dental appmnts every 6 months 🤗