Advanced Dental Associates
Review of Advanced Dental Associates
Advanced Dental Associates:
Advanced Dental Associates is a dental clinic located in San Antonio, Texas. They offer a wide range of dental services, including cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm. They have a team of experienced dental professionals who are dedicated to providing high-quality dental care to their patients.
The clinic has received positive reviews from their patients. Many of them have praised the staff for being friendly, professional, and knowledgeable. They have also commended the clinic for its state-of-the-art equipment and facilities. The clinic offers a third-party insured treatment plan that pays for itself if patients need more than routine cleanings. Patients have appreciated the clear explanation of treatment procedures and pricing in advance.
The clinic has a team of skilled dental hygienists who provide excellent cleaning services. Patients have mentioned that they feel relaxed and comfortable during their visits. The clinic also has an oral and maxillofacial surgeon who performs complex dental procedures such as tooth extractions and bridges.
Overall, Advanced Dental Associates is a reliable dental clinic that provides high-quality dental care to its patients. The clinic has a friendly and professional staff, state-of-the-art facilities, and a wide range of dental services. Patients can trust them for all their dental needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Larry “Renzo” Saenz
Nothing but good things to say about the Staff and Services at Advanced Dental. Treatment procedures and pricing explained clearly in advance. They sell a third party insured treatment plan that actually pays for itself if you need more then routine cleanings. Everyone I've spoken to has been open, friendly, and happy to help.They're also very good about reminding/confirming upcoming scheduled appointments. Always helpful in our hectic lives.
Olga Garza
A dental business manager is the reflection of how the business is run by the employees, and themselves ,it is their job to oversee complaints and figure out why the same complaints keep reoccurring among other patients . If this individual does not do their job the employees fail (make mistakes)and makes the business lose patients. If that person ran the front office for 10 plus years then is now the business manager this person is the common denominator of the practices complaints ,and bad service ,which includes wrong and mislead scheduling of services , and making patients think they were wrong when all along it was this individual covering their job because their duties were not carried out professionally. It will also make the practice look bad as well. Dentists overlook this and assume the office is being run professionally but it’s because that person has every excuse for every complaint by patients or mistakes made within the office. If the business manager that’s been there many years and worked their way up they will lie to coverup all complaints at the expense of faithful truthful patients. I hope the dentists of this practice will read this along with the other reviews and see many are very much similar. If the office manager once front desk person for many years isn’t doing their job then nobody is, and maybe the dentists in the office need to make a change for the better of their practice. For the record a business manager should never assume or tell an unsatisfied patient that their liars when telling the truth of a mistake your office made. This is Truly unprofessional ,and poor communication skills. Keep in mind this will be reported to the dental association in reference to unethical conduct in not appointing patients accordingly to in house insurance only to benefit your practices income,all due to the lack of knowledge of an incompetent falsifier business manager. Please do not respond to my review it will just prove your business manager will be making another excuse for their bad and misleading in house insurance at the cost of your patients. By not working Fridays it proves your patients are paying your employees salaries by short changing patients of your services that were fully paid in full.
Dennis Mallory
Its a beautiful facility and a friendly, competent & professional staff. They seem to have the latest equipment as well.
Been a patient here for years and maintain quarterly visits for routine exams and cleanings.
My hygienist, Nancy is not only my dental health provider, but a dear friend, and the dentists provide evaluations and treatments as needed.
Rock Whitney
The staff and entire team are excellent. I felt relaxed and confident that they were professionals putting me as a patient first. Outstanding service.
Homer Hargrove
Completely unsatisfied and experienced unprofessional service. My wife purchased their promotion for 2 cleanings within a year, and when she showed up for her very first appointment, they had overbooked and couldn't honor her appointment. They rescheduled her to three months later to be seen. For her 2nd appointment, she had to reschedule because of children being sick. When she tried to re-book, they said she is two weeks past her 12 months and won't honor the 2nd cleaning that she had already PAID for.
They dropped the ball from the get go and had her delayed for 3 months, and now won't give any slack for what she already paid for because of "policy."
Larry White
Advanced Dental really know what it means when it comes to providing excellent customer service. Adrienne my Hygienist did an awesome job. Her co workers went above and beyond for me once again. This is truly a World Class Organization. Kuddos to Dr. Edward’s and the entire staff.
Allyson Hamby
Went in with tooth pain and was told I needed a root canal. DR. Long and staff are the utmost professionals and took awesome care of me. I highly recommend this office and hope you do too. Nancy, the hygienist, was awesome and made me feel so comfortable. Awesome team!!
Susan Johnson
Had a wonderful dental visit today. I have been a patient there since 2010. Pleasant experience each time.
Jess Sandifer
I had to have a tooth extraction and a bridge. Staff was awesome and explained everything to me. Dr. V, Annalissia, Ashley and Melinda were awesome! I’ve been going to this Dentist for over 20 years and I would highly recommend them.
Takeisha Craig
Today was my first time there and everyone I encountered was super sweet. Very knowledgeable. I’m terrified of the dentist but I felt very welcomed and comforted here.