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Review of Centerville Dental Group

Centerville Dental Group: Providing Comprehensive Dental Care Services

Centerville Dental Group is a dental clinic located in Centerville, Utah. The clinic offers a wide range of dental services, including cosmetic dentistry, dental hygiene, oral surgery, teeth whitening, and more. The clinic is open from Monday to Friday, with varying hours of operation.

The clinic's team of dental professionals is dedicated to providing high-quality dental care services to patients. They use state-of-the-art equipment and techniques to ensure that patients receive the best possible care. The clinic's staff is knowledgeable, friendly, and helpful, and they are always willing to answer any questions or concerns that patients may have.

Centerville Dental Group has received mixed reviews from customers. While some customers have praised the clinic for its friendly staff and excellent service, others have criticized the clinic for its billing practices and the quality of its dental work. However, it is important to note that negative reviews are not representative of the clinic's overall quality of service.

If you are looking for a dental clinic that provides comprehensive dental care services, Centerville Dental Group is an excellent choice. The clinic's team of dental professionals is dedicated to providing high-quality dental care services to patients, and they use state-of-the-art equipment and techniques to ensure that patients receive the best possible care.

Amenities

  • Has online care

Centerville Dental Group Reviews - 137

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
TBH

Initially I really liked the place, except my first appointment took four hours, even though getting 6 cavities filled and 4 wisdom teeth pulled took less time than this appointment to fill 2 cavities, get a gum flush, and a cleaning, but I digress. Also, hello, it was EXPENSIVE AS HELL. Just a few weeks after getting cavities filled, I started having pain in one tooth, and haven't been able to floss the other. I left a message two weeks ago and no one called me back.
I just had a death in the family a few days ago and had to miss two days of work last week, and now another day this week for the funeral. I tried to schedule for the day of the funeral seeing as I already have the day off, low and behold no one is in. I explain my situation, after already missing 3 days of work, I really need to work something out. I ask if there's a Saturday appointment available, they say not until September 26th almost a full month out from today, even though for 2 weeks after NOT calling me back, and explaining that I've got a lot going on and need some help working this out, they offer nothing.
Gonna actually cancel my appointment I made for Wednesday, I don't care if my mouth hurts, I'll find another dentist.

Scoliosis Ry

I can’t say enough about this place ! I am Deathly afraid of the dentist hadn’t been in 10 years . Dr. Gillian was so great at making me feel comfortable and not afraid . The two office gals were amazing . Mallory the assistant was great . The hygienist was very informative.

Thanks for making me feel so comfortable and not judging . Highly recommend this dentist and office !!!

Melissa Gardner

Please read me.

I’m not upset with this office specifically, I’m very upset with the way my appointment was handled with their endodonist Dr. Ha Tranen.

First he pulls me to the back and starts asking me about the tooth, and I let him know what happened, then he goes to explain that my procedure a retreat may not work, 75% chance, great. He then goes to tell me that he does retreats and can do them but it might not work, again, I understand. He proceeds to basically try and talk me into just getting an implant vs the retreat. I finally tell him I’m okay with the retreat and he tells me he doesn’t think it’s going to be successful.

Even then I said I rather try it since another endo told me all I needed was a retreat. At this point he looks frustrated and tell me it’ll be two hours, when I was previously told it would only be an hour tops. Then he begins to exclaim my crown may crack if I go through with this.

So basically, instead of saying no I won’t do this procedure, he was inconsiderate of my time, and kept wanting to have me make the choice of backing out. The way he handed this was completely unprofessional and I will never be going back to see him and I recommend you save your time and money and seek someone else as well.

Lynn L.

Absolutely LOVE this dentist/orthodontist office! GREAT STAFF! Friendly, efficient & very professional service.
They are so wonderful with my kids & make them feel at ease even in the most uncomfortable situations (6 extractions for my daughter who is petrified of needles) she didn't even cry! They were amazing with her!
We are all looking forward to continued care at this office & getting braces!

Amanda Anderson

I had my first appointment today, and from first foot in and last step out everyone was so kind and helpful! I would definitely recommend Centerville Dental Group

Mikayla J.

I went in to get some cavities taken care of and they were extremely friendly at the time. However, when it came down to cost, they could only price everything else they claimed I needed. I was told they'd have to get back to me on the price of filling cavities by the end of the day. After not hearing from them I called and was again told, we will contact you by the end of the day. It's been over a month and I haven't heard anything. Went in to get my cavities taken care of and literally got charged everything but.

Seems like they might just be after money.

Dorie Lynn

Thankfully my experience was much better than the other reviewer. I had gone in because an old crown had kept falling out and my dentist back in California had said that the last bond he did wouldn't last long since there was a small cavity on the tooth. So while visiting my father here in Utah I decided to try out this office because they had one day crown service. The secretary was very kind, the dental assistant made me feel very comfortable and at ease and the new dentist, Dr. Egbert, was wonderful. He never rushed anything and answered all my questions and had said that it would be better to not do the one day crown service since it would probably not be as good as going through a lab, especially since my crown to the side of the crown which kept falling out was chipped. But since I had been dealing with a hole in my mouth for 4 days (because of a holiday) I really wanted a crown that day and chose the Cerec machine. The crown was more or less good but was made to be a perfect fit with a perfect bite which I don't have so it didn't work out well in the end. So they had me come back in the next day to figure out what would be best to do, and I didn't have to pay for them to redo the crown, they did it for free and I would have saved myself the hassle of the extra trips if I had just listened to Dr. Egbert's advice. He is a great dentist and very knowledgeable in this field. Truly a great and wonderful group of people at that office :-)

Nicole Anderson

I would not recommend this dental office to anyone. I go to the dentist every 6 months for cleanings. I recently moved into the neighborhood and wanted to find a dentist near my house. This place was covered by my insurance so I went in for what I thought was a cleaning. Turns out it was just to get checked out by the dentist. He told me I needed a deep cleaning, which is not completely covered by my insurance and that two of my teeth needed crowns. I had ZERO cavities but I needed those crowns to replace a couple old fillings. And can I say, the fillings aren't that old. I'm in my mid twenties. Needless to say, this place is out to get your money. I have great insurance and I would have had to pay close to a thousand dollars for this work. I then went back to my original dentist I had been going to for years, even though it was a bit of a drive. And he told me the work the dentist wanted to do was very ridiculous. Hence, I had no dental work needing to be done but a cleaning just wasn't going to make them very much money. They are WAY overpriced even with insurance. This place is a joke.

Kelly P

HIGHLY recommend Centerville Dental Group! I have seen both Dr. Gomez for dental work and Dr. Muru for adult braces, and both (along with their excellent and highly capable hygienists) have been absolutely wonderful. Also the administrative staff is FANTASTIC and so friendly. So happy we found this office!

Lyle Hadley

I totally stress out about going to doctors and dentists but as long as things stay as they are at this clinic I will now look forward to going. The facility is shiny clean, the staff (all I came in contact with) were genuinely pleasant and professional in knowledge and dress and Dr. Egbert was very nice, knowledgeable and outgoing - the jewel of this office is Kirk the hygienist - he was delightful and this is the best cleaning I've ever had - so glad they're in Centerville and that I found them! 1/2015

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