Canyon Dental

I stopped into Dr. Bowmen office as it happens to be in the same business complex as my office. His staff made me feel welcome and helped me get the necessary paperwork filled out and two weeks later I was siting in a chair getting my X-rays done. I was amazed at the quality and resolution of Dr. Bowen's X-ray machine. When I came in for my "work" appointment I was prepared for the usual dentist visit. Not the funnest thing in the world. What I got was a whole new type of experience. Dr. Bowmen and his staff bend over backwards to ensure your comfortable and extremely satisfied with the quality of work that's being done. I had cleaning and two cavities filled and it was hands down the best experience I have ever had at a dentist office. I would highly recommend both Dr. Bowen and his staff. They are great folks and do an amazing job.

Our whole family has been going here for several years. We love Dr. Bowen and his staff. They take great care of us, and our kids love going to the dentist because of them. We're in and out pretty quick, and they were even accommodating when I was running late for my appointment. I've been to dentists that were trigger happy with interventions that were unnecessary. We've never had that issue with Dr. Bowen. Clear communication, great treatment, and the staff has been great handling insurance/billing.

The staff are top rate, greet you with a real smile, and take care of you with courtesy and professionalism. Dr. Bowen is very personable while providing honest professional care. Thank you for squeezing me in to your busy schedule to check a tooth/gum issue when my regular dentist was on vacation for the entire week. I was very impressed with the high level of service provide.

Good experiences with Canyon Dental: very up to date equipment, very friendly employees and great customer service. Thorough explanation of everything the dentist saw from my x-rays and treatment plan moving forward. Very thorough explanation of how insurance would help versus cost of treatment, which I really appreciated. Overall good experience!

Not good experiences:

First, I understand that people make mistakes, but when I called to set up the appointment, I asked the girl on the phone if my insurance was accepted there. She placed me on hold to find out for sure, and returned to tell me that, yes, it was accepted there. When I showed up for my appointment, I was told that actually my insurance wasn’t accepted there. Luckily I have secondary dental insurance that they do take, so I was still able to have some insurance coverage for my appointment. Like I said, mistakes happen and miscommunication happens. This wasn’t such a big deal for me in my experience with them, and is easy to forgive. I just was thrown off by the miscommunication about my insurance.

Second, let me begin by stating that I am a radiologic technologist, which requires 4 years of college learning about X-rays, radiation, and the compound and biological effects of it all. Let me also state that I am 8 months pregnant. When the hygienist called me back for my panoramic computed tomography pictures, I asked her for a lead apron simply to protect my baby (if it were just for me, I wouldn’t have cared, but I felt strongly about wearing lead for the protection of my unborn baby). She told me that they did not have any lead and that this particular exam emitted less radiation than what I would receive walking from from their office to the car. Looking at the computer screen and seeing the dosage used for the exam (the kVp and mAs that were set for the exam), that statement isn’t quite true. I acknowledge that I did not want to argue about it with her about the radiation dosage, the compound exposure or the scatter radiation that were my biggest concerns with the exam and why I wanted the lead for my baby, and I still accepted the exam without the apron… that part is on me. I should have advocated for myself and my baby more. But I have never been to a place where X-rays are given that does not have a lead apron. Anyway, after the panoramic CT exam of my mouth without the lead apron, she took me back into an exam room for some standard X-rays of my teeth, and suddenly was able to find a lead apron. She gave me the lead apron for the standard X-rays, which I appreciated, however I would have much rather had the lead apron for the panoramic CT exam due to the higher radiation dose that comes from CT scan than from standard X-rays. I was disappointed in this, especially after she told me they didn’t have any lead aprons.

They were all so kind and thorough, but the lead apron should be available and given to any patient who wants it, and especially if that patient is pregnant. That is standard radiation safety. My issue was simply with the practice of radiation safety exhibited by this particular dental hygienist. I do not feel that she had my safety or my baby’s safety from radiation in her best interest, but rather the convenience of just getting her job done. My only hope in writing this is that this review can help catalyze better radiation safety for future patients.

UPDATE: Dr. Bowen called me the very next morning to address my concerns from this review, and he ensured me that he had talked with his staff about the importance of having lead shields readily available for patients with underlying medical conditions and/or when a patient asks for one. This was a great response to my concern, and I appreciate him reaching out to me personally and making sure changes happen. Very respectable and appreciated!

Love Canyon Dental! First of all they do such great quality work! They are warm, and care about your needs, and are willing to help you and accommodate you. Kyle Bowen is a rock star dentist! And his assistants are awesome too. I always recommend him to my friends and family.

Dr. Bowen is great. He listened to my and my husband's concerns, and was willing to fix numerous problems left by a previous dentist. The staff is fantastic. Alex, Rachel, and Lindsey always greet you by name and make an effort to remember personal details about their patients. They are a pleasure to work with, and I would recommend the office to anyone.

This is a place I can go with my family and take care of my heathy. Excellent profissional and environment

As a pre-dental student that has shadowed and worked with many dentists, I can say that I am nothing short of impressed with Canyon Dental. I appreciate the conservative approach that Dr. Bowen takes toward dental work. His charisma also makes my visit to the dentist a lot more bearable. His good-looks are also a plus!

I have referred many friends to Canyon Dental for the great experience they can have here, and I would highly recommend that you consider going here as well.

Dr. Bowen was great. Really appreciated them getting me in to help with a severe toothache. Root canal was pretty painless, relative to the pain I was feeling when I went in. All of the staff was very helpful and friendly. Quality dental work. My only issue with any of the process would be the cost, even with insurance. Considering the urgency of my visit I was willing to pay anything, but I still thought it was pretty expensive. It is likely that I will return for any future work, but with I am tempted to get pricing from other dentists in the area.

GO HERE NOW!! If you are looking for a dentist, stop looking and make an appointment here. I would not trust anyone else to do my dental work! I have been going to Dr. Bowen for years now. I even spent time living on the East Coast and would make sure to schedule my appointments for when I came back into town.

Dr. Bowen has the best chair side manner I have seen, and you can tell he genuinely cares about each one of his patients. His office staff is the same caliber also! I cannot say enough about their work ethic and how kind and welcoming they are.

Also, I can’t complete this review without a shout out to the front office! They are so on top of everything. They are quick and make sure to take care of me from the moment I walk in, to the second I leave; and if aesthetics are a thing for you, this place is modern and always clean!