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Review of Heavenly Hands Family Dentistry

Heavenly Hands Family Dentistry: If you're looking for a dental practice that provides exceptional service, professionalism, and care, then Heavenly Hands Family Dentistry is the place for you. This business is located in North Chesterfield, Virginia, and offers a range of dental services, including cosmetic dentistry. The office is open six days a week, from Monday to Saturday, and has flexible hours to accommodate your needs.

The staff at Heavenly Hands Family Dentistry is welcoming and warming, and they make sure that every patient feels comfortable during their visit. The dental assistants, hygienists, and doctors are all knowledgeable and provide excellent service. The practice is known for being on time and having a clean and well-organized facility.

One of the standout features of Heavenly Hands Family Dentistry is their ability to soothe dental fear and anxiety. The hygienists and dentists are understanding and take the time to listen to their patients' concerns. They offer tips and tricks to help patients relax and make the experience as comfortable as possible.

While there have been some negative reviews regarding billing issues, the majority of customers have had positive experiences with Heavenly Hands Family Dentistry. Patients have praised the practice for their attention to detail, professionalism, and friendly staff. If you're in need of dental services, we highly recommend giving Heavenly Hands Family Dentistry a try.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Heavenly Hands Family Dentistry Reviews - 65

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kristin Graham

Dr.Epps was polite, personable, gentle, professional and very thorough she explained my insurance benefits and told me about when the benefits would run out based on my treatment plan.

She then took the time to slowly go over the pictures that were taken and explained why I have the pain where I have it.

She had to refer me to a specialist for a root canal and explained the entire process even down to the insurance. Her office also handles the referral so all I have to do is wait for a phone call and show up!

Oh yeah and let’s not forget about her super awesome nice staff!!

This was hands down one of the best dental practices I’ve been too and I look forward to coming back!!!

Thank you Dr. Epps and dental team!!! 😊

Janet Freeman

I left the office today with a WOW. I was greeted with a big Hello. The dental hygienist was excellent. She was thorough and did an outstanding job with cleaning my teeth. She explained the x-rays and also did a test on my time. MRS. Epps is just great! FRIENDLY, PATIENT AND listened. I will definitely go back and will refer others.

Tracye Morris

Was in a lot of pain! Everyone from the reception area to the Dental Assistant to the Dentist were all extremely professional and caring. I recommend this Group to all! Great experience! Thank you Dr. Epps and staff!

Tracey Burleson

I had been seeing another dentist for 25 years but he did not accept my new dental insurance. My insurance company recommended Dr. Epps and I was not disappointed. I contacted the office on a Monday about a chipped tooth, and was seen that Friday. Dr Epps and the staff were very friendly and they provided high quality service. I was worried about seeing a new dentist after years of going to the same one but I am very happy with Dr Epps and her staff.

James “Holy Smokes” Claiborne

Dr. Epps and the staff at Heavenly Hands Family Dentistry has always taken great care of me and my family and everyone in the office greets you with a smile and genuine kindness. A bonus is that they’re open every other Saturday and I have yet to need a prescription for any type of pain meds after having work done (no pain). I highly recommend this practice to anyone in need of dentistry care.

Brenda Griffin

My first visit was quite pleasant. The admin and technical staff were very professional, knowledgeable and friendly. Dr Epps explained treatment and procedures clearly with professionalism and an excellent bedside manner. I look forward to my next visit.

Jessica Perkins

As a very antsy dental patient, when I get in the chair I take off my front desk hat and become a very scared patient. The first time I did is when I learned that Dr. Epps most definitely has Heavenly Hands! I have never enjoyed the numbing part of any procedure and with her I have yet to ever feel it, I do not know what her secret is but I know I have yet to ever feel any pain from start to finish!

Shirlette Rutledge

Heavenly Hands is the perfect name for this office. Very gentle and gets the job done. If you are looking for a dentist Dr John'e Epps at Heavenly Hands Family Dentistry is the place to go. She will take good care of you! Check her out, you won't regret it!!

Danyse D

Honestly, if I had to go once a week I wouldn't mind. I'm not an anxious person, but dentistry is my kryptonite. This is my second visit and it was just as comforting as the first. Thank you, Dr. Epps, for taking great time and care of me, and for hiring such a fantastic staff!

Melani Jones

Friendly staff, convenient hours!! Dr. Epps is knowledgeable and has such a pleasant disposition about her!! So glad I found this dental office, highly recommended!!!

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