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Review of Federal Way Modern Dentistry

Federal Way Modern Dentistry:

Federal Way Modern Dentistry is a dental clinic that offers a wide range of dental services to its patients. The clinic is located at 164 SW Campus Dr Ste 101, Federal Way, WA 98023. The clinic is open from Monday to Saturday, with Sunday being a day off. The clinic offers services such as cosmetic dentistry, dental hygiene, oral surgery, teeth whitening, and more. The clinic has a team of experienced and professional dentists who provide quality dental care to their patients.

The clinic has received mixed reviews from its patients. Some patients have praised the clinic for its excellent service and friendly staff. They have appreciated the professionalism of the dentists and the staff. Patients have also praised the clinic for its cleanliness and modern equipment. On the other hand, some patients have criticized the clinic for its front office staff's poor customer service. They have also criticized the clinic for its payment policy, which requires payment before the service is rendered. However, the majority of the reviews are positive, and patients have recommended the clinic to others.

If you are looking for a dental clinic that provides quality dental care, Federal Way Modern Dentistry is worth considering. The clinic has experienced dentists who provide a wide range of dental services. The clinic is open six days a week, making it convenient for patients to schedule appointments. Patients have praised the clinic for its modern equipment and cleanliness. However, if you are looking for a clinic with excellent front office staff, you may want to consider other options.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Federal Way Modern Dentistry Reviews - 86

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Catherine Sherman

Catherine Sherman

πŸ‘ πŸ‘Ž 😐
Friendly Staff Professional Grateful

Each and every staff member made me feel comfortable and welcome. Thank you so much to Dr Ahn and Dr Pham (and all the techs) for their hard work repairing depression’s impact on my teeth, and to the front desk staff for their help and support!

Cindy Sanders

Cindy Sanders

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Poor Customer Service Unprofessional Staff Payment Process Delay in Specialist Appointments

The initial appointment process started with the promise of finding a new dentist. The doctor was great, but the front office staff’s customer service was quite underwhelming, and one of the staff was absolutely rude and uncaring.

I’ve never been to a dentist where payment is required before the service is rendered. Also, there’s quite a delay in seeing other dental specialist, instead of a referral, the specialist is scheduled to the office.

I would personally not recommend this office.

Robert Swanson

Robert Swanson

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Professionalism Impressed Quick and Painless Highly Recommend

Dr.s Ahn and Phan treated me with care and professionalism. I was very impressed by the whole staff. Dr. Phan performed a difficult root canal procedure on me. He and his tech worked flawlessly together to make the experience as quick and painless as possible. I highly reccomend Federal Way Modern Denristry.

Suavy S

Suavy S

πŸ‘ πŸ‘Ž 😐
Helpful Staff Convenient Location Flexible Hours

Lindsey at front desk was the nicest , she helped explain payment options with my I insurance, was super polite and patient. Michelle and Dr.Ann help me with my crown/filling and were super nice I felt very comfortable throughout the process! Also very convenient because it is 4 minutes away from my house. They took me in as soon as they could they’re super flexible with hours instead of making me wait for an appintment with my cavity. I recommend whoever lives in federal way to make this office their main dentist office!

lynni lee

lynni lee

πŸ‘ πŸ‘Ž 😐
Friendly Staff Positive Atmosphere Recommendation

I love how the staff are very friendly, positive, and casual. They are easy to chat with and it makes you want to come back :) Definitely recommend Dr. Ahn, she’s amazing!!!

Brittany Brianne

Brittany Brianne

πŸ‘ πŸ‘Ž 😐
Rude Staff

I went here about a yesterday ago. The lady was constantly criticizing me. I need work done but I won’t go back because of her. I’m debating on other dentists, but I don’t want to experience this again. Be better, please.

Just_Bob

Just_Bob

πŸ‘ πŸ‘Ž 😐
Friendly Staff Reasonable Prices

These folks are awesome! Dr Victoria and her team makes you feel like you are her favorite patient. I wouldn't go to any other dentist. They go out of their way to make sure you are comfortable. Prices are quite reasonable.

Brian Kuhn

Brian Kuhn

πŸ‘ πŸ‘Ž 😐
Impressed Compassionate Cutting Edge Technology

I just initiated care with this dental office and I am beyond impressed. They're front of house staff, medical assistance and technicians are top-notch. And my doctor, Dr. Ahn is the most compassionate, understanding and kind dentist I've ever had. Not to mention she is extremely fast and very very good at causing as little as pain possible and she's willing to work with you to make you feel more comfortable. Two thumbs way up! If you're looking for a new dentist, modern dentistry has you covered. And their name isn't just arbitrary. They use some of the most cutting edge and innovative technologies to date, which makes the overall experience a lot more palatable for everyone. Great work team!

Charlene Mae Millare Taa

Charlene Mae Millare Taa

πŸ‘ πŸ‘Ž 😐
Friendly Staff Highly Recommended

Super friendly and kind staff. I moved further north but still make the drive down to federal way to have my teeth taken care of by them. I highly recommend them to all my friends.

Hannah Stiles

Hannah Stiles

πŸ‘ πŸ‘Ž 😐
Quick Service Friendly Staff Highly Recommended

Where do I even begin? I had a bad experience at a different dentist and it was taking too long to be seen for extraction site pain. I was recommended here by a friend and this dentist took me in same day .. actually within 25 mins of me calling (and they don't take my insurance!) I got what I needed in 30 mins here whereas my other dentist wouldn't even look at my mouth!

Highly recommend these ladies that were here today.

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Cleanliness
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Comfort
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Staff
4
Facilities
4
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