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Review of Federal Way Modern Dentistry

Federal Way Modern Dentistry:

Federal Way Modern Dentistry is a dental clinic that offers a wide range of dental services to its patients. The clinic is located at 164 SW Campus Dr Ste 101, Federal Way, WA 98023. The clinic is open from Monday to Saturday, with Sunday being a day off. The clinic offers services such as cosmetic dentistry, dental hygiene, oral surgery, teeth whitening, and more. The clinic has a team of experienced and professional dentists who provide quality dental care to their patients.

The clinic has received mixed reviews from its patients. Some patients have praised the clinic for its excellent service and friendly staff. They have appreciated the professionalism of the dentists and the staff. Patients have also praised the clinic for its cleanliness and modern equipment. On the other hand, some patients have criticized the clinic for its front office staff's poor customer service. They have also criticized the clinic for its payment policy, which requires payment before the service is rendered. However, the majority of the reviews are positive, and patients have recommended the clinic to others.

If you are looking for a dental clinic that provides quality dental care, Federal Way Modern Dentistry is worth considering. The clinic has experienced dentists who provide a wide range of dental services. The clinic is open six days a week, making it convenient for patients to schedule appointments. Patients have praised the clinic for its modern equipment and cleanliness. However, if you are looking for a clinic with excellent front office staff, you may want to consider other options.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Federal Way Modern Dentistry Reviews - 86

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mariah Santiago

Mariah Santiago

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Hygienists Gentle

It’s always a positive experience! Every single one of the workers are always so friendly and welcoming. The hygienists are so knowledgeable and gentle!

michelle koo

michelle koo

πŸ‘ πŸ‘Ž 😐
Efficient Check-in Friendly Staff Great Doctor Recommended

My first time at this clinic and it was great! Checked in electronically and taken well care of by the front desk and Dr.Chang:).
Scheduled an appointment for my parents next month!

Martin M

Martin M

πŸ‘ πŸ‘Ž 😐
Dental Fear Pleasant Experience Clean Office Friendly Staff Passionate Dentist No Upselling User-Friendly Online Scheduling Highly Recommend

Dental fear? This dental clinic could destroy my fear. Very pleasant experience. The office is clean and has modem dentistry equipment. All of the staffs were very friendly, especially the dentist Dr. Victoria Chang. She explained everything very clearly and I did not feel rushed at all. All I needed was exam and regular cleaning. I asked why I did not feel pain of the cleaning procedure. She explained that she used the cleaning tool that was set at gentle speed and not tried to rush the time that causes pain on me. I feel warmth that Dr. Chang has passion on her career that set customer at first priority. They didn't try to sell me anything or offer extras that I don't need. Overall, that was my best dental visit experience. I scheduled my next visit with their user-friendly online scheduling system. Highly recommend!

Melissa Dooley

Melissa Dooley

πŸ‘ πŸ‘Ž 😐
Anxiety-friendly On-site crowns Compassionate staff

Glad I found this office! I have severe anxiety over most medical/dental procedures, I let the staff here know that and they have been fantastic. Stopping when I need them to, the endodontist worked me through an anxiety attack instead of making me push through it. The fact that they can make crowns on site is great as well, as it prevents yet another appointment. When I had a tooth extracted, I started to panic over the pressure being put on my jaw, Dr. Victoria stopped and massaged my jaw, head and neck. Those two experiences solidified that we will be making this our family office.

Meg Banta

Meg Banta

πŸ‘ πŸ‘Ž 😐
Great communication Friendly staff Advanced technology Highly recommend

Great first visit with Dr. Ahn. Good communication on recommendations and what she was doing during the deep cleaning. Great attention to sensitivity needs, very friendly staff and advanced technology. I highly recommend.

Aaron Skiles

We love this clinic. They’re attentive to our dental needs and help care for us well. They’ve been friendly. The kids enjoy coming as well.

Kamel Shikh

If there is a lower than 1 star I would give them.
I wish I saw , and read the other reviews before we got butchered , and got irreparable, and irreversible permanent damages.

Word to the wise.
Permanent damage can not be undone, and it is very painful the first time it was done, and the second time trying to undo some of it.
And the trauma that will last a life time, because stuck with it

Behind the their fake, happy smiles there is deception at the worst highest level to get as much money from customers, and insurance , with no intention to give any high quality, or good high dental care. But actually get incompetency at the highest paid level.

But it will be too late at that time when realized what had happened. Only left alone to deal with the consequences personally with the physical permanent damage, and the permanent trauma, no matter who came to help afterward, or what is done to undo the damages afterwards.or all the good support afterwards .All alone , and personally to carry the scar , and the permanent damage, and the permanent trauma

I wish we checked out their history with other clients who wrote reviews. I wished we went to another dentist.

I just don't want more clients getting hurt, and suffer like we did.

JR. S-TSar-friendly

Chang, Victoria DMD
Ahn, Jessica
DDS,
Ms. Liz and Ms. Michelle were very helpful πŸ˜€, always love coming here for Annual checkups and satisfaction πŸ˜€ guarantee. Issue, js call, or online appointments availability. Was here scheduled appointment and was Greeted by Name. Love coming here.

Jimena Prado

Aileen and Dr Victoria were really kind and helpful! Dr Victoria explained my radiographs and her treatment plan with me which I really appreciated. Both were very patient and helpful, they made sure I was comfortable

Blaine Farrar

Went in for a emergency tooth extraction because my regular dentist was not available.
After I went to my regular dentist for a follow up, I was told this place way overcharged me and used up all my dental bennifits for the year. Fast forward three weeks I am back in the dentist chair getting cut open again because they screwed up the extraction and I have dead bone sticking out of my gums. Do yourself a favor and avoid this place

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