Search

Review of Lilac City Dental

Lilac City Dental: Providing Quality Dental Care for the Community

Lilac City Dental is a dental clinic located in Spokane, Washington, that offers a wide range of dental services. The clinic is open from Monday to Thursday, from 8:00 AM to 4:00 PM, and provides dental services such as cosmetic dentistry, dental implants, pediatric dentistry, and emergency dental services. The clinic has a team of highly qualified and experienced dental professionals who are committed to providing quality dental care to their patients.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its friendly and professional staff, comfortable atmosphere, and excellent service. They have also commended the clinic for its knowledgeable and experienced dentists who take the time to explain the procedures and costs to their patients.

On the other hand, some customers have expressed their disappointment with the clinic's receptionist, who they claim was rude and unhelpful. Some customers have also complained about the clinic's new dentist, who they claim was unprofessional and did not provide adequate care.

Despite the mixed reviews, Lilac City Dental remains a popular choice for dental care in the community. The clinic's commitment to providing quality dental care, its team of experienced dental professionals, and its range of dental services make it a reliable choice for anyone seeking dental care in Spokane, Washington.

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible washroom

Lilac City Dental Reviews - 19

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
GOD's CHILD

GOD's CHILD

šŸ‘ šŸ‘Ž šŸ˜
Great Service Professional Staff Amazing Visit

UPDATE: Was it ever taken into consideration of how hard it is to find a dentist? I've been with this dentist for over 7 yrs and sadly after the join, I'm no longer in network and have to find another dentist.

I can't think of how long I've been coming to this dentist but I do know I wouldn't think twice about going else where. I've always had great service and professional staff! Every visit has been amazing! The staff always make sure you're comfortable and always give great advice. It's amazing to see how well the staff work together to get the job done. Continue to keep up the awesome work. Do know you guys are forever appreciated!!!

Luv Barrett

Luv Barrett

šŸ‘ šŸ‘Ž šŸ˜
Great Staff Friendly Dentist Clean Office Highly Recommended

My family goes here for dental care and we have always been treated and cared for wonderfully. The staff are amazing and the dentist is very friendly and caring. He listens to concerns and doesn't just brush you off, like our last dentist. His office is always neat and clean. The staff take cleanliness and safety very seriously. I highly recommend Lilac City Dental!

Brittany DeFlorio

Brittany DeFlorio

šŸ‘ šŸ‘Ž šŸ˜
Friendly Staff Comfortable Visit Good Service Professional

Kenna was amazing and I had the most stress free relaxing (as much as the dentist can be) visit ever. She made me feel super comfortable during my visit, answered all my questions and explained aftercare/gave my tips on how to have better dental health overall. Will definitely be going back here again!

Hannah Dahlke

Hannah Dahlke

šŸ‘ šŸ‘Ž šŸ˜
Poor Management Unprofessional Behavior

It used to be a great practice under Dr Marshall! It no longer is a great practice and it treats patients and long term employees as expendable with no thought to anyone's actual needs! Dr Renck needs to find his humanity as he really is a wolf in sheeps clothing! Don't bother with him find soeone that actually cares.

Mary Johnson

Mary Johnson

šŸ‘ šŸ‘Ž šŸ˜
Professional Friendly Great Service

Love this place wish I would have known Lilac City Dental was there before I had my teeth pulled Dr. Renkin and is staff was professional and super friendly. Dr.Renck great told you your options pros and cons about your processes and let you the deside what's best for you.

Ed Concie

Ed Concie

šŸ‘ šŸ‘Ž šŸ˜
Great Dentist Friendly Staff Relaxed Atmosphere Highly Recommended

My regular dentist had retired, so had some trepidation about someone new, who I had never met. All fears were gone after meeting Dr. Renck and staff. Great sense of humor, relaxed atmosphere. Front desk still had a familiar face too. I would highly recommend this dentist to anyone who is seeking treatment.

Ballou And Son's

Ballou And Son's

šŸ‘ šŸ‘Ž šŸ˜
Poor Customer Service Unreliable

Had to cancel an appointment because I could not afford to miss work at the the time, I never rescheduled or anything. Only time I ever had to cancel a dentist appointment. Called to schedule an appointment a year later, they said they I can no longer go through them because I missed 7 or more appointments when I had only missed one. Iā€™m guessing they rescheduled my appointment without my knowledge.

LiBeRaTiNg FoRcE

LiBeRaTiNg FoRcE

šŸ‘ šŸ‘Ž šŸ˜
Bad Experience Unprofessional Behavior Poor Customer Service

I was seen yesterday 1/2/2020 and I am less than impressed with this new dentist that's taken over for Dr Marshall, no one was notified Dr Marshall has left and retired from his practice. Showed up for an appointment to find out he was gone and Dr Renck took over the practice. so yesterday 1/2/2020 I had a extraction done, was sent home. I bleed until 4am my face extremely swollen and literally in so much pain so they told me to come back in and they would get me help and relief. Dr Renck absolutely was 110% rude and not helpful, I told him I'm taking 1000mg of tylenol every 4 hours it isn't working and it is obviously clearly visible my face is extremely swollen and not okay he said I'll give you antibiotics and keep on the tylenol. I said I haven't slept and I'm in alot of pain. he said it should pass in a few days. and wouldn't do anything to help. he absolutely judged me based on appearance. which is not okay. This is absolutely absurd medical and dentistry here and not ethical practice! so I'm just supposed to suffer through the next few days with no help or relief. Dr Marshall would never have a patient suffer period! Dr Renck absolutely obviously will. I will not return to this dentist period! and wouldn't recomend him. While getting my extraction at the entire time Dr Renck was unprofessional making off putting comments and strange reference and weird noises, very unprofessional. I wouldn't recommend this dentist period!!! This picture is my swollen face. I was told to come in for help and got none! Thanks for letting me sit in pain and suffer!

TVHC Secretary 1

TVHC Secretary 1

šŸ‘ šŸ‘Ž šŸ˜
Good Bedside Manner Amazing Work

The new dentist that took over for dr. Marshall is amazing, he has good bedside manner makes you feel comfortable and does amazing work on your teeth, dr. Marshall couldn't have found a better dentist this guy is just amazing

wendy marshall

wendy marshall

šŸ‘ šŸ‘Ž šŸ˜
Friendly Knowledgeable Great Prices Honest Comfortable Atmosphere Recommended

Extremely friendly and knowledgeable. They explain what needs to be done. How they will go about it, and what the cost will be. Great prices. Honest. Comfortable atmosphere. Always feel welcomed. Definitely recommend.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload