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Review of Lilac City Dental

Lilac City Dental: Providing Quality Dental Care for the Community

Lilac City Dental is a dental clinic located in Spokane, Washington, that offers a wide range of dental services. The clinic is open from Monday to Thursday, from 8:00 AM to 4:00 PM, and provides dental services such as cosmetic dentistry, dental implants, pediatric dentistry, and emergency dental services. The clinic has a team of highly qualified and experienced dental professionals who are committed to providing quality dental care to their patients.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its friendly and professional staff, comfortable atmosphere, and excellent service. They have also commended the clinic for its knowledgeable and experienced dentists who take the time to explain the procedures and costs to their patients.

On the other hand, some customers have expressed their disappointment with the clinic's receptionist, who they claim was rude and unhelpful. Some customers have also complained about the clinic's new dentist, who they claim was unprofessional and did not provide adequate care.

Despite the mixed reviews, Lilac City Dental remains a popular choice for dental care in the community. The clinic's commitment to providing quality dental care, its team of experienced dental professionals, and its range of dental services make it a reliable choice for anyone seeking dental care in Spokane, Washington.

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible washroom

Lilac City Dental Reviews - 19

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katie Frey

Katie Frey

πŸ‘ πŸ‘Ž 😐
Comfortable atmosphere Kind staff Knowledgeable staff Excellent dentist Caring Easy going Capable Efficient

This dental office has a comfortable atmosphere, and a kind and knowledgable staff. Dr. Renck is excellent dentist; caring, easy going capable and efficient.

Dina Bezzubenkov

Dina Bezzubenkov

πŸ‘ πŸ‘Ž 😐
Knowledgeable Doctor Friendly Staff Great Atmosphere

I loved to be around such amazing, kind people. Doctor seemed to be very knowledgeable and experienced. Love the atmosphere and the beautiful soft classical music.

Igor Koznov

Igor Koznov

πŸ‘ πŸ‘Ž 😐
Rude Receptionist Poor Customer Service Unprofessional Behavior

I wish there was a Zero Star Rating. I would have given Them Zero Star instead of 1. I have NEVER DEALT WITH ANYONE MORE RUDE THEN THEIR RECEPTIONIST BY NAME JUDY. Judy is not only terrible at service, but is also very condecending AND Disrespectful. Judy had hung up on me three different times, because she didn't want to help me schedule an appointment, or answer simple questions about the price of the exam, or questions i had regarding insurance etc, or simply do anything a receptionist is hired to do. I wouldnt have even called the office, but since i had a refferal to them, i had no choice but to. I will take my business and my Private Pay $$$ to someone who values it and their clients.

WHEN WE FIRST MEET AND DEAL WITH A COMPANY AND THE PEOPLE EMPLOYED THERE , GENERALLY THE INITIAL PERSON WE ENCOUNTER IS THE RECEPTIONIST. THIS IS PROBABLY ONE REASON WHY IN SOME PLACES THE RECEPTIONIST IS CONCIDERED TO BE THE FACE OF THE COMPANY. THE ONE WHO REPRESENTS THE COMPANY.
THE WAY JUDY CONDUCTED HERSELF TODAY WAS FOR LACK OF A BETTER PHRASE "UGLY" . BECAUSE OF THIS BEHAVIOR I CANT HELP BUT WONDER IF THE OTHER EMPLOYEES/MANAGEMENT HERE ALSO CONDUCT THEMSELVES IN A SIMILAR MANNER. UNFORTUNATELY THATS MY FIRST IMPRESSION AND IT WILL ALSO BE MY LAST AND ONLY IMPRESSION OF THIS COMPANY.

simon flores

Went to this location when Don Marshall was head I believe and I will continue to go there for the awesome job the new head of dentistry and staff did on a double extract with no pain only what’s necessary pressure. Thank you much Lilac Dental.

Michelle Brownson

Friendly and professional staff. On-time and very thorough cleaning. This is the dentist office I have been looking for and finally found.

Michelle Clough

Michelle Clough

πŸ‘ πŸ‘Ž 😐
Kind Staff Friendly Atmosphere Excellent Service Recommend

Everyone was super kind and caring. Also everyone was super friendly and made me feel relaxed. They also had excellent service would definitely recommend.

Evelyn Almaraz

Dr.Renck was amazing! He’s so friendly and so was the whole staff:-) would definitely recommend and will definitely come back!

Nancy Wilson

I found Lilac City Dental to be staffed with warm, friendly,and highly qualified personnel who were gentle and thorough.

Naya Bunch

Great place to get dental work done and the staff are very friendly and knowledgeable...

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