Paradise Ridge Family Dentistry

I had an emergent situation and my crown and tooth broke off and fell out a few weeks ago. I had my new patient appointment today with Dr. Sossa. He and the entire staff made me feel at ease from the moment I met them. The appointment went well. I had the tooth surgically extracted. The doctor checked with me often during the procedure to make sure I was doing ok and it went very smoothly with no pain. I will definitely be returning to this dental facility. They are super kind and extremely professional.

Coming from someone who has been extremely terrified of the dentist since I was about 6 years old…I am now pushing 40…for THE first time in my life I experienced a dentist that knew exactly how to handle someone w extreme fear and anxiety. So much so that my uncontrollable tears from fear turned to sobbing from sheer happiness that I, for the first time in my life, wasn’t shamed for crying. Dr. Kloss talked me through each step w such charisma and assertion that he didn’t trigger more fear but rather actually was easing my panic. I cannot express enough how much this means to me as I am someone that has had extensive amounts of dental work done due to genetic reasons and unfortunately my parents were ripped off when I was a child by a con artist dentist that claimed to be a ortho who made a mess of my mouth by pulling baby teeth long before adult teeth were aligned right and had just caused a lot of long term damage including my ridiculous fear of the dentist. So braces three times, six maxiofacial surgeries, root canals, crowns, etc… I can say w confidence that this man just changed my life drastically. I am actually looking forward to my follow up to get sutures removed and complete my comprehensive exam and consult to start planning to fix everything else needing done.
Up until today I wouldn’t go to a dentist until I was in pain. I’ve dreaded the thought of losing all of my teeth and the smile everyone in my life loves so much until now. I have hope to save my smile now!!

I Can’t thank Kaytlin enough for referring me!!
All the staff has been great!
Even the assistant that helped the Dr. during my grafting…. He immediately grabbed my hand when he saw tears pouring down my face and that alone made the whole experience much more easy to get through.

I can’t say enough about my experience today and no words will ever really be able to concisely express the amount of gratitude I have but I hope anyone reading this will gather that Dr. Kloss and this office are hands down the best I have ever dealt w. (I’ve lived all over the country and over seas. I have been to 23+ different dentists, so I feel that speaks volumes)
Okay…. Enough rambling. Chose this office!! They rock!

August 2019 I went to this dental office in an emergency due to tooth pain. The dentist was very understanding and things were going well until they provided me with an estimate of the cost to have the necessary work done. I was uncomfortable with the amount they were requesting and the woman going over the financial side of things was very rude and not helpful (when I mentioned wanting a second opinion, she got very defensive). I didn't feel very respected and at that point decided I was not going to get any work done by them. I completely forgot about it until now, the end of November 2020. Over a year later, I receive a bill in the mail from them.. I immediately call the billing office to discuss my concerns and am forced to leave a voice-mail that could take up to 14 days for them to return my call? Ridiculous. Very unprofessional and I most definitely will not consider them in the future.

I live in Goodyear and I choose to drive 40 miles to Paradise Ridge Dentistry because they have always taken care of me. With being open 7 days a week, late on several days, and for removing a secondary appointment for crown work since that is done in-house, they really know how to take care of their patients. Dr. Kloss, Katlyn, and all the dental techs from the front desk to the final floss take the time to make you feel comfortable, happy, and at ease. Even the owner came in to introduce herself just because I happened to mention one night I would love to meet the owners. How much more personable can you get? Paradise Ridge Dentistry has a patient for life in me and that’s saying a lot from someone who used to fear going to the dentist!

So I've been there now 4 times and I'd have to say that there services is spot on. There abilities to make you feel like your not going to die is amazing. Today had 8 fillings, 1 extractions and Cleaning. Prior trip had 2 extractions and Cleaning and both times I was beyond happy with everything. Going snowboarding tomorrow and the discomfort isn't enough to stop me. Thanks again P.R.D. and your awesome staff.

Always quick, friendly and helpful. Open on Saturdays. Great place

The office and staff are truly unbelievable they have awesome customer service and make sure that you are treated with the highest level of service and make sure you are comfortable and have a pleasant experience. I normally don’t write reviews but after such a great experience I felt obligated to share my story I had a tooth pulled along with a laser treatment cleaning for my gums and teeth and I must say the entire staff went above and beyond to make sure I was happy and with that I will say this is the best dentist office and team I have ever experienced. I want to say thank you to Dr. Dole and the entire staff from my great hygienist to the front desk all through the office a great dental 🦷 experience and would recommend them to anybody I come across awesome job thank you god for leading me to this great dentist office. 🙏🙏🙏👍

Great dentist office. I am not a fan of the dentist by any means. But they have really helped me to feel comfortable going back to the dentist. Plus their hours are great. They fit anyone's schedule, especially being open 7 days a week and their not normal hours. Which is awesome. I highly recommend this dentist office.

Good dental work, they just have a unprofessional billing department that lacks competence. If you look at the recent reviews you'll see many of them cite the billing department's lack of professionalism. I would never recommend this provider to anyone. After I had my initial work (good dentist and support staff) I told people about this place. After interacting with the billing department, I quickly changed my tune- rude and a complete lack of integrity. Avoid this place like COVID- and if you read the reviews you can really see how they have degraded over the past year- sad, maybe it was a good place when the original owners ran but its gone downhill since.

Great staff and Dr.Kloss was awesome. I'm a new patient that had to have an old root canal/tooth removed and an implant put in. No pain. very professional, quick. They are my are dentist's in Az! Plus it's great they have regular hours on Saturday andSunday!My first appointment ten days ago was an emergency and they got me in right away.