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Review of Four Peaks Family Dentistry

Four Peaks Family Dentistry:

Four Peaks Family Dentistry is a dental practice located in Scottsdale, Arizona, specializing in general and cosmetic dentistry. The practice is open from Monday to Friday, and their hours of operation vary depending on the day. The office is closed on Saturdays and Sundays.

The dental practice is known for its friendly and professional staff. Patients have praised the staff's kindness and welcoming attitude. The front desk staff, including Gina, is always friendly and informative. The hygienist, Eddie, is excellent at his job and is always gentle and caring. Dr. Anvari is a caring and experienced dentist who takes the time to explain and answer all of her patients' questions.

Four Peaks Family Dentistry provides a range of dental services, including routine cleanings, fillings, crowns, and teeth whitening. Patients have reported that the dental work is fast and clean, and the practice is affordable.

While the majority of patients have had positive experiences with Four Peaks Family Dentistry, some have reported issues with communication and staff professionalism. However, the practice has responded to these concerns and has offered solutions to address them.

In conclusion, Four Peaks Family Dentistry is a dental practice that provides friendly and professional dental care. Patients have reported positive experiences with the staff and the dental work provided. The practice offers a range of dental services and is affordable.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Four Peaks Family Dentistry Reviews - 68

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ari Romero

Ari Romero

👍 👎 😐
Professional Friendly Excellent Service

Four Peaks Family Dentistry is a great place to take care of your teeth. The team was very professional and friendly as soon as you walk in. The dentist was very nice and informative, they all provided excellent service and will be coming back for all my future dental needs!

Jenna Belrichard

Jenna Belrichard

👍 👎 😐
Friendly Staff Comfortable Experience

I’ve never liked going to the dentist, but this office always makes it easy and as comfortable as possible! I love the staff here! Gina at the front desk if always so kind and welcoming!

Jeff Glover

Jeff Glover

👍 👎 😐
Excellent Staff Great Service

LOVE THIS STAFF!! From the front desk lady Gina to the Dr. herself!! Everyone is here super helpful and understanding and they consistently go above and beyond to make sure mine and my family's dental needs are met.

Erica Hussar

Erica Hussar

👍 👎 😐
Friendly Staff Professional Highly Recommended

All staff, from front desk to hygienist to doctor, are incredibly friendly and professional. I would highly recommend them to anyone looking for a new primary dental office.

Laurie S.

Laurie S.

👍 👎 😐
Poor Communication Unprofessional Staff Long Wait Times Bad Customer Service

UPDATE: I am lowering my stars to a 1. After speaking to Dr. Anvari, who called me on the second day after I expected a return call, I'm amazed at how this practice functions daily.

Dr. Anvari didn't hear that my concerns with her technology, lack of trained staff to use said technology, and that her receptionist continues to be a watchdog, is less than professional and less than competent. I have spent FIVE DAYS trying to anticipate the cost of my replacement crown. Due to staff being out ill for three days in a row, I tried to get my answers myself.
Dr. Anvari offered me fluoride treatment, for life, and teeth whitening, for life. Thanks, for all I need is a cooperation receptionist to answer the phone, answer my basic questions, so I can muster up another $900 to pay for another crown. THAT is MY CONCERN.

Not that your old email doesn't forward to your email. Not that your receptionist can't read a prior office invoice for my last crown. I want off this crazy merry-go-round!

Go elsewhere unless you have plenty of time to reiterate the basics in communication, and wait for days to have urgent dental care treatment.
Both my children and myself had been a patient of Dr. Clark's office for over 20 years. Before he sold the practice, I noticed that the front receptionist seldom returned my voice mails. I didn't say something, but wish I had.
Now, I'm having issues with Gina, the current front receptionist. I emailed them a request for an appt to have my crown replaced. It fell out over the weekend. Not receiving a reply, I followed up Monday morning with a call. Gina told me that they have a different email; the one I used is no longer valid. (So they changed the email after how many years?) The correct one is on their business card. Gosh! It seems there's a lot of push back here, in just trying to communicate with this dental practice. The tone of the receptionist is condescending, and unwelcoming.

I had asked for an ASAP appt, and when this crown was installed. Dental insurances share records now, and won't pay for a replacement crown in 7 years. So this is a big deal. Again, I get pushback. She's the only staff in the office that day. On my second call following up...she's annoyed that I've called again (four hours later) , and tells me she has other patients waiting at her counter. I get it. But I'm a patient too, not an annoyance. I ask her to have Dr. Anvari call me. 24 hours go by with no call back. I don't know what's happening, but my appointment is tomorrow.

I'll mention this when I see Dr. Anvari tomorrow. When I had these staff issues before, she told me to speak with her. How many times do I have to speak to her about the same staff problem?

I'll be looking for a new dental practice after 20 years. I like Dr. Anvari, but her receptionist is more like a watchdog, not a receptionist.

Erica Minix

Erica Minix

👍 👎 😐
Wonderful Staff Amazing Front Office Caring

I am so thankful I found Four Peaks Dentistry. Wonderful staff. Gina (Front office gal) is amazing. They are inviting and truly care. 💜

Fred Ghavami

Fred Ghavami

👍 👎 😐
Excellent Care Professional Staff Highly Recommended

Me and my wife had been patient of Dr Anvari for last 3 years we have received excellent care from Doctor Anvari and the hygienist Eddie, the front office staff are very professional and friendly. We highly recommend this office.

Karen Griffin

Karen Griffin

👍 👎 😐
Friendly Staff Professional Short Wait Time Thorough Exam

The office Staff was amazing. The Dental exam was very thorough. Wait time was approximately 5-10 minutes. All the staff was friendly and very professional.

Valencia

Valencia

👍 👎 😐
Impressed Great Experience Amazing Job Caring Doctor Recommend

I am very impressed with Four Peaks Family Dentistry. I have seen many dental offices in my life time and none of them compares to the great experience I had in this Dental office. My Hygienist, Eddie did an amazing job cleaning my teeth. My teeth were noticeably white after he was done. Dr Anvari is such a caring Doctor with tons of experience. She made me feel very comfortable and took her time to explain and answer all of my questions. I truly and honestly would recommend for anyone and everyone to visit this awesome Dental office.

Ashley Whitwer

I can't say enough great things about Dr. Anvari and her staff! The front office gal, Gina is always so friendly, honest and informative!

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Cleanliness
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Comfort
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Staff
4
Facilities
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