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Review of Juan Alzate Dental Corp.

Juan Alzate Dental Corp. is a dental clinic located in Fresno, California. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, dental implants, periodontics, and oral surgery. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm. The clinic is closed on Saturdays and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff, clean environment, and efficient service. One customer who had a wisdom tooth removed said, "I came for a wisdom tooth removal and it was all done smoothly in less than an hour. I had a charming young dental assistant who was very friendly and made my stay enjoyable. She was cool, and I would come again." Another customer said, "The staff is extremely friendly and helpful. They were very helpful and able to remove two teeth that were giving me problems and creating serious problems with my sinuses and ears. They managed to get me taken care of the same day - which is very difficult to have done. Highly professional and caring staff - I would definitely recommend them!"

However, some customers have criticized the clinic for its long wait times and rough treatment. One customer said, "Worst night mare ever! Doctor Juan álzate was the worst Non-patient roughest doctor. He rushed through the whole procedure hurting me. Heads up he gets mad if you make face expression or tell him you’re in pain! Do not recommend at all I was in @ 12:30 and left @2:30 and walked out crying of pain." Another customer said, "I was so scared I was getting 9 teeth pulled the worst part was the shot it was over so fast and I am good to go back to work in only 2 days!!!!!!!!!"

Overall, Juan Alzate Dental Corp. offers a range of dental services and has received mixed reviews from customers. It is recommended that customers research the clinic thoroughly before making an appointment.

Amenities

  • Wheelchair accessible restroom

Juan Alzate Dental Corp. Reviews - 200

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jesse Zurk

Jesse Zurk

👍 👎 😐
Rough Doctor Hurting Procedure No Explanation Long Wait Time

Worst night mare ever ! Doctor Juan álzate was the worst Non patient roughest doctor. He rushed through the whole procedure hurting me. Heads up he gets mad if you make face expression or tell him you’re in pain ! Do not recommend at all I was in @ 12:30 and left @2:30 and walked out crying of pain. He gives no explanation what so ever of the process everyone looks like they’re scared of him even his assistant . It’s been 2 months and im barely starting to eat normal again !

Patty Jimenez

Patty Jimenez

👍 👎 😐
Efficient Service Professional Staff Clean Office

I went in for a tooth extraction my appointment was given from one day to another super fast. All covid preventions were taken office is super clean well disinfected from where I sat down to where I was taking an x-ray and where I was attended everything was wiped down the moment I got up for the next patient. The assistant was very professional and very nice she explained everything to me the dentist pulled out my tooth without any problems the only thing was I felt was the anesthesia when he injected me that was brutal he was a bit rough but his assistant explained to me that the part that was being treated is one of the sections that is usually the most painful parts of the mouth and this is why it hurts so much. Other than that everything was at its best I have no complaints now I just have to deal with the aftermath of pain in my mouth from this extraction but definitely I give the office an overall five stars and recommend them to family and friends.

Kyla Esqueda

Kyla Esqueda

👍 👎 😐
Honest Dentist Professional Staff Outstanding Experience Clean Office

It took me 7 years to finally have my wisdom teeth pulled out. I finally found an honest dentist office. I usually have had bad experiences at the dentist, however, this was the best experience I had ever had with the dentist. The staff kept the office clean, the staff was professional, overall, I recommend those who wish to find an outstanding dentist office. Thank you so much. I hope to pass on the gift of doing great things for others in the community one day. It’s great to know there are still good people in the world.

Karlie Hefner

Karlie Hefner

👍 👎 😐
Long Wait Time Poor Bedside Manner Unnecessary Procedure

I had an appointment at 9am for an extraction. I Wasn’t seen until 11:30 and was told that the extraction may not happen the same day as this is just a consultation. I was shocked. I received a consultation in the same office for the same tooth 2 months prior. And 2 1/2 hour wait with an appointment for a consult? When the doctor came into the office he asked how I was. I replied that I was a bit frustrated because I was told I was there for an extraction by the front desk only to wait 2 1/2 hours only to be told it was a consult. I have been in severe pain for days and need the tooth out. He replied “you and everyone else in this office. I only have two hands what do you want me to do”. I was shocked.

As time went on and I agreed to spend 500$ on a bone graph that I now question if it was needed. They booked me for a 1:30 treatment time. Of course I didn’t get in until 2:30. So 5 1/2 total hours at the office now. Then the Dr comes in and begins to administer the anesthetic. I wince in pain. He doesn’t stop. He just goes faster and I begin to cry. He asked me why I’m crying now it’s numb. He began the procedure while I cry and shake. He pulls and digs at the tooth with no regard that I am an actual person and not to mention the meds had only just been administered. I was not fully numb yet. He continues, as I cry, he shoves in the “graph”, puts in sutures and says “there it’s out” while throwing up his hands and walks out.
I feel absolutely and completely traumatized and violated. He has zero bed side manner, no professionalism and does not care one bit about the person connected to the tooth

Rosa Carson

Rosa Carson

👍 👎 😐
Poor Customer Service Unorganized Inconvenient Location

My niece had an appt on Oct. 3rd for a consult. We went and also went ahead and scheduled an appointment to get dental work done for her. We were asked by the girl who sets up the appointments what day would be best. I told her a Wednesday would be the best option. We went ahead and scheduled for Oct 19th. On that day of the 19th, she had an earlier appt. For something else, after that we had breakfast and then headed over to This place for her appt. ( i did not take her to school or home because we live outside of Fresno, and it would of been pointless for her to go to school for an hour just to get pulled back out for the visit, the trips weren't worth the time spent driving and gas.) when we got there we were informed that she was not even on the schedule, they looked around their computers to find her name and nothing. They couldn't even find a "future appt" they said. I was annoyed with myself for not having the business card which had the date of the appt. Anyway, they made me feel dumb, and said they would reschedule her for another day ( they didn't even know what it was they were scheduling her for!!) i told them i had to see what days we were available for another visit since it is an inconvenience for us, since we live outside of fresno. I came home to look for the card and found it! It reads 10/19/16 @11:30am. Oh they also offered for me to return after their lunch which was at 2pm. I told them no thank you. I do not plan on staying in Fresno all day, and i also had my other niece and nephew to pick up from school. I told them i would give them a call. Needless to say, i will never return to them. Unfortunately i can not say if Dr. Alzate is a good dentist or not, since we did not get to meet. But as far as the girls in the front. They SUCK!

Sarah Lee Infante

Sarah Lee Infante

👍 👎 😐
Friendly Staff Thorough Patient

I was very nervous to have a biopsy. The dental assistant was very nice and patient. She explained everything in detail and didn't make me feel rushed. She was thorough with x-rays and prepping me for the the Dentist. The dentist was straight to the point. He worked fast and without a heavy hand (thank God) . The office staff were all friendly and welcoming. I especially liked my dental assistant. She was extremely nice. I don't remember her name but she has the long black hair and the big holes in her ears. Thank you...I Really appreciate your help.

Carlos Perez-Reyna

Carlos Perez-Reyna

👍 👎 😐
Terrible Experience Rude Staff Long Wait Time Unprofessional

My whole experience was terrible. I was waiting I outside for 20 minutes on hold until I finally just came inside because it was ridiculous. I was asked if I had printed out a form, had no idea. Made me do a simple 5 question screening and then they had me fill out papers. I had a relative with me, grandmother, making sure I had filled my stuff out right and a woman who worked there had the audacity to come out and say in a rude-loud tone that she couldn’t be there and I’m old enough. Excuse me? She’s elderly and was making sure I was good to go since I’m a young adult. After I did get called back, I was consulted and told I obviously needed my wisdom teeth out. The doctor was there and his assistant told me he would be out for 3 weeks and asked if it was okay. I’m in pain! Terrible experience. So bad that I went to my previous DDS right after where I got my previous wisdom teeth extracted 6 years ago in Selma. With them I got seen within 10 minutes and set up an appointment. Easy as that. I would not recommend this place. Staff is not friendly, they’re impatient, and very rude with ridiculous procedures.

Miri Rocha

Miri Rocha

👍 👎 😐
Friendly Staff Efficient Service Painless Procedure

Lina, if I remember her name correctly, is such a sweet girl! A gentlemen with longish hair and tattoos, (seemed like the doctors main assistant) was also amazing! He was such a big support in making me feel less anxious and reminding me everything was going great through my procedure. I came in today to get my wisdom teeth removed, and although it is so much pain, they both did an amazing job in handling me. The doctor was amazing too! He did not make me wait a long time, and he did his work very quickly.
All three employees need a raise ASAP! You don’t get that treatment anywhere. :)

Becca Reedy

Becca Reedy

👍 👎 😐
Friendly Staff Helpful Professional Caring Staff Highly Recommended

The staff is extremely friendly and helpful. They were very helpful and able to remove two teeth that were giving me problems and creating serious problems with my sinuses and ears. They managed to get me taken care of the same day - which is very difficult to have done. Highly professional and caring staff - I would definitely recommend them!

Mary Yamanaka

Mary Yamanaka

👍 👎 😐
Painless experience Efficient doctor Kind and knowledgeable staff Long wait time

I had an 11am appointment for wisdom teeth removal. Two on top and one on the bottom that was covered partially under bone. I had such a painless and seamless experience here. The doctor estimated at my previous consultation a 20 minute procedure and he delivered just that. There is extra time involved for prepping materials and the after procedure wait to make sure you’re okay, but that’s to be expected.
The actual wisdom teeth removal involves local anesthesia. The injections were fast and didn’t hurt too badly. You can tell he does these removals often by how quickly and painlessly he removed them. I felt nothing.
The other staff assisting were kind and knowledgeable. The doctor trusts them and you can tell that by how much they offer when you talk to them.
My only real qualm was the wait time. I came 5 minutes early and checked in on time. They do text saying to arrive 15 mins early, but unfortunately that’s not an expectation I can grant them. I waited nearly an hour to be given a room. So that’s why I rated it 4/5.
Overall, I recommend them. I appreciated how he gave such an honest estimate and then conducted the procedure exactly how he told me. The other staff are nice, so you’ll be comfortable asking them anything related to your appointment. Thank you to everyone who assisted me in my appointment!

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