Downtown Dental

I highly recommend Downtown Dental! After experiencing pain for months I got treated by some of the most experienced doctors and hygienists in the field. The staff was amazingly supportive and very kind. I have only good things to say about Dr. Mungcal, he is truly devoted to his career and I can tell as a new patient. He made me feel comfortable and I felt like I could trust him with something so complicated as a root canal. In general I'm not a big fan of the dentist but I actually enjoyed getting treated here. Upon arrival I was greeted by the staff and they were so attentive throughout my whole appointment offering me water and even a blanket. I've had bad dental experiences in the past and to have found such an amazing and professional doctor like Dr. Mungcal is such a relief. I had one root canal, six crowns and two fillings done here. As a student I was afraid I wasn't going to be able to afford it but the staff was really helpful, they gave me the opportunity to pay on a monthly basis with Care Credit. Thank you Downtown Dental.

I've never had a dental experience like this before. Everyone was super friendly and genuinely cared about each patient. They remember you and make an effort to follow up after your visit. I'm moving to a different city and they even offered to ship medicine to my new address! Definitely would continue my dental services here!

By far the best experience I have had at the dentist ever. Everyone was so helpful and nice! Brandy helped me get into the parking garage so the building was easy to find. Priyam was super sweet and followed up with me to make sure I was all taken care of. Natalie helped me both days I was there and made sure that spending two days at the dentist was actually fun. Kind, courteous, informative and very professional. Plus the music was on point! Thank you guys so much! 🙏🏼

I and my family have been coming to Downtown Dental for nearly 20 years ever since I moved to LA and got a referral to Dr. Mungcal. Dr. Mungcal has treated my severe dental problems(don't ask!) with extreme professionalism and a caring, friendly way. He has been particularly flexible with payment options and insurance options. A convenient downtown location with parking; who could ask for more. Also very convenient with the short timing of appointments needed. The staff is also always very caring and professional. You know your dentist is awesome when you keep on as a patient even while moving all over the county, as we did.

I had such an amazing experience at Downtown Dental. I was traveling from out of state and developed severe tooth pain and they were able to fit me in next day. Youstina and Allison made me feel so comfortable and assured I received adequate care at their offices!

I began going to Downtown Dental because the location was convenient to my office. Five years later, I go there because they are good! Dr. Mungcal's caring manor adds to his outstanding ability. Without denigrating work done by my previous dentist, Dr. Mungcal offered a different opinion with a long term view of the health of my teeth. I appreciated that! The Downtown Dental staff –an extension of Dr. Mungcal- is VERY helpful, professional and accommodating. Kudos to the Downtown Dental team!

This review was edited from the original. I'm still glad I did some of my restorations here but...

Pros:
- they're very efficient / fast
- you can get an appointment very quickly
- Dr. Loftus & Henry were great to work with, kind, informative, etc.
- they fixed a tooth that 2 other dentists said needed a root canal, without a root canal, just an onlay. I was really thrilled about this!
- I'm very whimpy but they were pretty nice to me and tried their best to make me feel comfortable and didn't give me a hard time for being kind of a pain in the butt.
- they used distraction techniques to help me relax
- they never emailed me back about new cost estimates with my 2nd insurance, which was a blessing, considering I found a new dentist with better prices in the mean time, who generally seems to work better for me

Cons:
- welp, they misdiagnosed a tooth as needing a root canal and I'm happy to report that my new dentist just cleaned it out without one, and this was done in consultation with an endodontist who said root canal at that stage of cavity (close to nerve but not on it) was too extreme
- they were brutal with local anesthetic... swirling the needle
- I also felt the drill or some discomfort from it even after 5 shots and basically counted through the discomfort so Dr. could finish. When I did my most recent restoration elsewhere, I couldn't stop shaking before they began, thinking it'd be like this again. (Luckily it wasn't.) I found out from this other place that up to 12 shots of lidocaine could be given safely, so why the heck wouldn't they give me more that day?
- If I hadn't specifically asked for an onlay, I would have not been offered it.
- THE PRICES... Whatever these people quote you at, look for a 2nd and 3rd quote elsewhere. They were a good choice for me at the time, but I'm so glad I found my new dentist with normal prices. For reference: an onlay and a filling here cost me $1400 out of pocket, all my restorations were quoted at like $6k out of pocket, and they recommended general anesthesia at whopping $1200/hr, or total over $7k for the time needed. If you're neither a celebrity nor an executive nor have Delta Dental, I really don't recommend this place for you, even if you have an insurance or two. But they do offer financing through CareCredit if you're set on going here. If you just need some cavities cleaned out and restored, for the love of god, don't assume it's meant to cost you like $10k... Find a general dentist with normal prices who works with multiple insurance types!

I have been a patient of Dr. Mungcal for a lot of years. Our dentist/patient relationship began when I was a struggling student, when I didn't have insurance. Dr. Mungcal and his staff assisted me with finding the appropriate financial assistance to pay for my dental work. I was so grateful because I am the sort of dental patient who is traumatized by the thought of a cleaning, never mind anything more elaborate, and there are very few practices where I would feel truly comfortable. Dr. Mungcal makes me feel completely at ease. He has a low key manner that helps minimize stress and he is thorough and meticulous in his work. The bonus in the practice is the office staff: They have the best customer service, so warm, so charming, and willing to accommodate. Dr. Mungcal and his staff are very committed to the patient relationship and to giving excellent service. I would highly recommend them.

My husband and I just moved to LA and decided to try Downtown Dental, and we are so glad we did! It really exceeded our expectations: from making an appointment with the lovely Brandi, to parking, to the nice new building and super clean office with the coziest waiting room - enjoy watching Friends in a comfy couch and help yourself to a cold water bottle! - and best of all: everyone here is SO FRIENDLY and professional. This staff is all smiles and really make you feel comfortable and taken care of. Shout out to Shontae for putting on some nostalgic New Orleans brass music during my cleaning!! :) Thank you also to Priyam, Jessica and the doctors for taking such good care of us. Highly, highly recommend!!!

The staff at Downtown Dental is exceptionally friendly and obliging. I have been a patient for over two years and every visit is a pleasant experience. Dr. Mungcal is one of the best dentists I have been to. His work is quality and he uses the latest cutting edge technology to ensure his patients get the best care possible. I will continue to be a patient at Downtown dental and highly recommend Dr. Mungcal to others.