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Review of Loftus Family Dental

Loftus Family Dental: Providing quality dental care services for the residents of Coeur d'Alene, Idaho, Loftus Family Dental is a dental clinic that offers a wide range of services, including cosmetic dentistry, dental implants, denture care, and general dentistry. The clinic is open from Monday to Thursday from 7:00 am to 5:00 pm, making it convenient for patients to schedule appointments before or after work.

The clinic's location is easily accessible, and the staff is friendly and welcoming. The clinic's primary dentist, Dr. Loftus, is highly skilled and knowledgeable, and he takes the time to explain procedures and answer any questions patients may have. The clinic's dental assistants are also friendly and professional, making patients feel comfortable during their appointments.

While the clinic has received some negative reviews from patients, it is important to note that these reviews are in the minority. Many patients have praised the clinic for its excellent service and care. The clinic also offers sedation dentistry for patients who experience anxiety or fear during dental procedures, making it an excellent choice for those who may be nervous about visiting the dentist.

Overall, Loftus Family Dental is a reliable and trustworthy dental clinic that provides quality dental care services to the residents of Coeur d'Alene. With a friendly and professional staff, convenient hours, and a wide range of services, patients can trust that they will receive the care they need to maintain good oral health.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Loftus Family Dental Reviews - 200

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shandy Carroll

Shandy Carroll

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Communication Confusing Experience

I went to another office before this one and they told me I needed 7 fillings! I came to Loftus and they were blown away, telling me that my teeth were perfect. I had a few good experiences here. But the last one was terrible.

I came in for a cleaning. The assistant took me back and called the dentist over for an exam. I thought that was weird. I usually get the cleaning done first, but maybe the hygienist was busy. The dentist did the exam, picked around at my teeth for a minute, polished my teeth, then left. The assistant told me I was all done. I was so confused because I didnโ€™t feel like I actually had a cleaning. I didnโ€™t know if they were short staffed or someone called in sick, but thereโ€™s a reason hygienists do the cleanings and not dentists. I felt like there was poor communication that day. No one told me what was happening. I was still confused as I walked out the door. It used to be a good office, but not anymore.

Laura Westacott

Laura Westacott

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Excellent Service Friendly Staff Efficient Treatment

I am from the UK and happened to be travelling through Coeur dโ€™Alene on a road trip when I developed a wisdom tooth infection. I stopped at this dental practice on the offchance they may be able to see me, but I didnโ€™t have high hopes as back home it can take days/weeks and even months to see a dentist. They were just about to close but they said they could fit me in. The assistant who took my x-rays (I donโ€™t remember his name unfortunately) was such a nice man- so polite, respectful, gentle and friendly. My wisdom tooth was quite challenging to x-ray but he got it eventually! I got given some antibiotics and was off on my way to Yellowstone. Couldnโ€™t have been more pleased- Thank you again as I would have been in a a real pickle if I hadnโ€™t been able to get treatment.

Gale Flores

Gale Flores

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Bad dental visit Poor diagnosis Rough cleaning Lack of care

The worst dental visit of my whole life. Iโ€™ve had a sensitive spot thatโ€™s also clearly a small/medium hole in my tooth (berry seeds regularly get stuck in it) and the dentist said I didnโ€™t have any cavities. I mentioned that I thought that one spot may be a cavity (even the dental assistant thought a spot may be a cavity, but Iโ€™m unfamiliar with the terminology to know where she was referring to) and the dentist totally blew both of us off. I guess to give the benefit of the doubt, itโ€™s possible my teeth could have been worn down by teeth grinding or something? But then the dentist gave me the quickest, roughest cleaning of my life. I brush and floss my teeth every day, and most of my gums were bleeding and aching by the end of his โ€œcleaningโ€. It just seemed like there was zero connection or care for the patient.

monica clancy

monica clancy

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Painful Cleaning Bad Experience

I had my teeth cleaned today by Dr Loftus and it was the worst experiance and most painful cleaning I have ever had . Michelle the dental assistant and the other assistant are amazing but I will no longer be using loftus for my dentist .

Darina Bran

Darina Bran

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Amazing Experience Gentle Care Comfortable Environment

I had an amazing experience . I was treated with such gentleness respect and kindness . I always have high anxiety and trauma with dentists but today there was such an ease and comfort with the gentle care . Iโ€™m so thankful to have come and will definitely be coming back here for all my dental care needs.

Troy T. Olsen

Troy T. Olsen

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Professional Kind Caring Top Notch

The whole team is professional and kind. Mr. Loftus cares about me and my well being. Eric is a top notch Viking. Thanks everyone for helping me out!

Shanda Drapeau

Shanda Drapeau

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Helpful Staff Great Environment Efficient Service

Staff was extremely friendly and helpful. The environment is amazing and I didnโ€™t have to wait forever. They are really good about getting you in.

Elsie Power

Elsie Power

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Dentist Comforting Visits

I have gone to dr. Loftus for years. I hated dentist until him. He makes every visit comforting and pleasant. I would go to no other dentist.

Kassie Brower

Everyone at Loftus is so nice and just like family. ๐Ÿ’œ๐Ÿ’œ

Chandelle Alverson

Chandelle Alverson

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Bad dental experience Poor cleaning Unresponsive staff Scam office

The worst dental experience of my life. I went there for the first time and they told me I had several fillings. They did such a horrible job that I canโ€™t even floss between my teeth now. Dr Loftus took what seemed like 2 minutes to clean my teeth. I didnโ€™t think they had actually cleaned them it was so quick and inattentive. I later asked for my before and after X-rays to be sent to another dentist for review. I went into the office to ask, called twice, my husband called, and the other office called to request X-rays. I have been trying for 6 months. They keep saying they will send them but never do. I believe they do not want me to know they are a total scam office. Wish I could give this office zero stars.

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