Loftus Family Dental

Dr. Loftus is horrific. The billing staff is a joke or con artist. I made payment aragmndt to get work done. I held up my side made the payments, which had to be paid first before any work would be done. when the work was done they tried to bill me again. The work that was done feels sub-par and causess me discomfort and imakes me feel like i got junk on my teeth all the time. Dr. Loftus doesn't listen to you at all, i tried to tell him my bit was off and my teeth were hitting in places that hurt and his answer was it will go away and you'll be fine. I could feel sharp edges after haveing a filling and according to him that normal. I dont think he even realy reads you chart. I had two visits with in a couple weeks of each other on the first one he said my tooth needed to be pulled with a full root canal. then on the second visit he says it would be fine to do a filling and rebuild the tooth no need to pull. I asked him why he changed his mind and he said he didnt, he says i never told me that. He's stuck up not personal with clients and has no compassion with kids. He was so aggressive with my daughters filling. she was being tough but crying in the chair and had mouth pain for a week after. He gave my son no warning and just started shoving his hands in his mouth and then almost yelled at him for moving his head just a bit. For got sakes man its a child not a trainning dummy.They also try and keep the parents out in the waitting room, i see why after our visits. I will never gi back. If i wanted to be in pain while getting ripped off i would hire a Dominatrix, hell its probably cheaper.

Dr. Patrick is absolutely wonderful. I went to him after not going to a dentist for 3 years due to a bad root canal from another dentist. He listened to all my concerns and in less than a month I am comfortable with my smile again even if it meant having to lose 3 more teeth and getting a partial dental😁 I would highly recommend.

Everyone was wonderful to deal with. Very professional, respectful, gentle, and kind. Best experience I have had at a dental office in a very long time.

Excellent dental office always friendly and helpful. Staff is always smiling and friendly.
Dr Loftus is great!! I have been seeing him for over 5 years. Very friendly and caring dentist and team. Completely repaired all my old dental work on a budget.

I was very disappointed in the care that was given. I took my 17 year old daughter who has down syndrome and is non verbal. She had been crying for a couple days and holding her jaw so we went to the dentist. Thinking it was a cavity but no cavities. She has a very small jaw and her teeth are overlapping one another. When I asked the dentist what could be causing her pain his reply was I don't see anything that would be causing pain. Seriously... Ummm maybe all the crowding in her mouth and teeth overlap and a very small jaw could be causing a lot of pain she just disregarded any of my worries concerns or didn't answer any of my questions. This was at the Coeur d'Alene office I will never recommend or go back to this dentist again I would not recommend him to anybody with a child with special needs.

The staff was friendly. I was not aware of how long it was going to take for X-rays on my teeth. And it was extremely uncomfortable. I have never had that experience before in all my years. I think it might be helpful to make people aware beforehand exactly what their first time visit will entail.

I think they have a new receptionist, she's awful. Doesn't speak professionally. Talks to me like I'm her friend. Uses words like "we have too much going on" when trying to cancel an appointment I had in 2 hours. Wanted to know if I could be there in 20 min when I live 30 min away. Lost part of my filling and was told I could be seen in a month bc "were totally books, like ya, super busy".

I was experiencing issues with a wisdom tooth I had and couldn't get in to any dental office as soon as I would of liked. I contacted loftus and they could see me at a time that really helped as my pain was getting worse. Contacting loftus was very easy and they did awesome with answering all of my questions and concerns. My initial consultation appointment with Dr.Loftus and his team went smooth and the day of my procedure went smooth. I have been recovering over the last week and I feel really great. i plan on coming back for other dental needs moving forward!

I can not express how happy I am with this office! I've never been ok at any with any dentist. They understood my fears and handled them correctly. And know my teeth look amazing!!! I love to smile again. I highly recommend them.

I should have read the reviews before choosing this dentist. This dental office is terrible!! Hands down the worst I've ever experienced. DO NOT GO HERE!!! What a filthy dirty office! I believe I got an infection from their unsanitary dental equipment. Ontop of that, The owner Dr. Loftus is extremely rude & uncaring. He doesn't seem to care about his patients at all!! I had a dry socket and he sent me home with gauze!! I will NEVER go here again EVER. I hope you read these reviews and reconsider, please dont waste your money here, take your business elsewhere, somewhere where the owner actually cares about their patients!