Baytowne Dental Center
Review of Baytowne Dental Center
Baytowne Dental Center: Providing Quality Dental Care with Mixed Reviews
Baytowne Dental Center is a dental clinic located in Champaign, Illinois. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. Baytowne Dental Center is open from Tuesday to Thursday from 8:00 AM to 5:00 PM, and it is closed on Mondays, Fridays, Saturdays, and Sundays.
Baytowne Dental Center has received mixed reviews from its customers. Some customers have praised the clinic's staff for being friendly, accommodating, and professional. They have also commended the clinic's dentists for providing excellent dental care and for being gentle with their teeth and gum line. Some customers have also appreciated the clinic's efforts to observe COVID-19 restrictions.
However, other customers have criticized Baytowne Dental Center for its poor customer service, disorganization, and punctuality issues. Some customers have also complained about the clinic's billing practices, with some saying that they were charged more than what was initially quoted to them. Others have expressed disappointment with the clinic's cancellation policy, with some saying that they were rescheduled multiple times right before their scheduled appointments.
Overall, Baytowne Dental Center provides quality dental care, but its mixed reviews suggest that the clinic needs to improve its customer service and organizational practices to better serve its customers.
Carol Deno
The girls in office were very knowledgeable also the girls working on my teeth were very gentle and nice. Doctor was thorough. Really comfortable experience.
Ernie Sullivan
Outstanding service from top to bottom - bottom to top. All personnel within the clinic were professional and meticulous within their particular expertise.
Gay Fritz
Professional service with lots of precautions in place for the safety of patients and staff. Face coverings and gloves worn by staff, equipment protected by plastic, temp taken upon entering and prior to leaving, etc. Kind, helpful people!
Tim Breen
Regular dental cleaning this morning, in and out very quickly. We've been using Baytowne for over 10 years and are always happy with the service there.
Beth Walker
Excellent customer service as well as dental care. Our whole family has different dental issues and I love being able to have everything taken care of in the same location.
Kenneth Jenkins
Nice employees, good work. I mean it’s the dentist so must take the bad with the good. Never fun getting your mouth worked on. But Baytowne Dental is a good dental firm.
Norma Hamilton
They were very good and pleasant and explained everything before doing the exam
Jen Holhubner
I love Dr. Hick and her staff. They make me comfotable being in the dental chair. So personable!
Teresa Cimino
I have been taking my kids to Baytown for almost 10 years! Doctor Hicks is wonderful and the staff is amazing! Would recommend!!
Lisa Jackson
My experience was wonderful they were prompt, friendly, professional and the doctor explained everything before doing anything.