Baytowne Dental Center
Review of Baytowne Dental Center
Baytowne Dental Center: Providing Quality Dental Care with Mixed Reviews
Baytowne Dental Center is a dental clinic located in Champaign, Illinois. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. Baytowne Dental Center is open from Tuesday to Thursday from 8:00 AM to 5:00 PM, and it is closed on Mondays, Fridays, Saturdays, and Sundays.
Baytowne Dental Center has received mixed reviews from its customers. Some customers have praised the clinic's staff for being friendly, accommodating, and professional. They have also commended the clinic's dentists for providing excellent dental care and for being gentle with their teeth and gum line. Some customers have also appreciated the clinic's efforts to observe COVID-19 restrictions.
However, other customers have criticized Baytowne Dental Center for its poor customer service, disorganization, and punctuality issues. Some customers have also complained about the clinic's billing practices, with some saying that they were charged more than what was initially quoted to them. Others have expressed disappointment with the clinic's cancellation policy, with some saying that they were rescheduled multiple times right before their scheduled appointments.
Overall, Baytowne Dental Center provides quality dental care, but its mixed reviews suggest that the clinic needs to improve its customer service and organizational practices to better serve its customers.
Kelly Giles
Wonderful team at this dental office! They were welcoming and professional and did some incredible artwork on my cracked tooth which now looks like a million bucks. Highly recommend visiting them!
brian bell
Assistants and doctor was very accommodating considering I'm a difficult hard to numb patient. They were patience in efforts to make procedure comfortable.
S. Lin
Baytowne Dental is great! Everyone that helped me was very friendly and professional. The office is clean and I felt very comfortable. The dentist inquired about my history and helped me
make informed decisions about my treatment options based on our discussion. I am definitely returning for additional dental care. Thanks, Baytowne Dental!
jeremy paceley
If I could leave 0 stars I would. Called over a month ago a scheduled a root canal. Have been cancelled on 2 time never have called back to reschedule had to call them both time. Finally today went to my appointment after waiting 40 minutes was informed that they no longer do root canals. Would recommend going any where but here. Worst customer service ever.
Kim Harden
Staff was kind & they were all observing covid restrictions. The office had an overall cloying smell of some fall scent that made it difficult to breathe. The doctor did my cleaning rather than a hygienist which i thought was strange. He did a fine job but left me mid-cleaning and went to do an exam on another patient. We scheduled a 6 month appointment but I think I’ll look elsewhere in the future.
Jonathon Whitlock
Excellent dental work as usual, very friendly and informative. Always gentle with my teeth and gum line.
栗子
In the last six months, I have been rescheduled for multiple times right before my scheduled appointments the very last minute. Every time I just confirmed my appointment, they would contact me and say something happened in the office, like vacations( out of the blue), or having no availability (out of the blue).
I have to say, their punctuality is awful.
Tate Green
Excellent experience! I love to crack jokes to make things like this go by faster. The staff was all for it!
Phil Santefort
Great experience! I was in severe pain and even though I was a new patient, the receptionist worked very hard to ensure that I received treatment as soon as possible. They were able to squeeze me in that SAME day between other appointments. Every staff member and the Dentist were extremely caring, courteous, and professional.
Jacquelyn O'Neal
Everyone was very nice. The back was a bit disorganized but I will definitely be going back!