Baytowne Dental Center
Review of Baytowne Dental Center
Baytowne Dental Center: Providing Quality Dental Care with Mixed Reviews
Baytowne Dental Center is a dental clinic located in Champaign, Illinois. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. Baytowne Dental Center is open from Tuesday to Thursday from 8:00 AM to 5:00 PM, and it is closed on Mondays, Fridays, Saturdays, and Sundays.
Baytowne Dental Center has received mixed reviews from its customers. Some customers have praised the clinic's staff for being friendly, accommodating, and professional. They have also commended the clinic's dentists for providing excellent dental care and for being gentle with their teeth and gum line. Some customers have also appreciated the clinic's efforts to observe COVID-19 restrictions.
However, other customers have criticized Baytowne Dental Center for its poor customer service, disorganization, and punctuality issues. Some customers have also complained about the clinic's billing practices, with some saying that they were charged more than what was initially quoted to them. Others have expressed disappointment with the clinic's cancellation policy, with some saying that they were rescheduled multiple times right before their scheduled appointments.
Overall, Baytowne Dental Center provides quality dental care, but its mixed reviews suggest that the clinic needs to improve its customer service and organizational practices to better serve its customers.
Scott Tapley
Dr. Hick is great! Very professional. Good sense of humor. Does quality work. Staff is excellent, too. I highly recommend Baytowne Dental Center!
Danesha Johnson
great service. got a root canal and treated my infected cracked tooth. just waiting on the crown to be put on.
J O
I've always had exceptional service here, and literally everyone in the office is very kind, welcoming, and professional.
Paige did my cleaning today, and she was fantastic!
Shirley Sadowski
The girls in the office are so helpful and caring. Dr. Hicks and her assistants are fantastic!! I felt so comfortable with them. I would highly recommend Baytown Dental Center.
Shirley
Samuel Hopper
Giving one star because I saw one of your employees, rush the McDonald's staff across the way, was rushing them, very pushy and then shook her head at the staff.
I'm sorry, your majesty, but you don't matter.
Employ nicer people.
Alana G
Absolutely the best dentist I’ve been to, up there with Dr. Jones in Villa Grove. The staff is amazing and I’ve only had wonderful experiences coming here.
Eric Reinhold
Fast and best experience I've had at a dentist office.
Andrea Scroggins
Lo e the small town feeling of this office. They know our names and are so friendly and polite. Always get excellent care and Dr. Hicks is amazing!!
Sabrina Akers
I have been going to Baytown for over 20 years! The only dentist I've gone to my entire life. I love Dr.Hicks and all of her amazing staff! They always make me feel right a home and greet me with a friendly smile. I don't see myself going anywhere else my dental needs! I'd highly recommend Baytown Dental to anyone looking for a dentist in the Champaign area!
Dean Carlson
Extremely friendly staff. Knowledgeable as well