Baytowne Dental Center
Review of Baytowne Dental Center
Baytowne Dental Center: Providing Quality Dental Care with Mixed Reviews
Baytowne Dental Center is a dental clinic located in Champaign, Illinois. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. Baytowne Dental Center is open from Tuesday to Thursday from 8:00 AM to 5:00 PM, and it is closed on Mondays, Fridays, Saturdays, and Sundays.
Baytowne Dental Center has received mixed reviews from its customers. Some customers have praised the clinic's staff for being friendly, accommodating, and professional. They have also commended the clinic's dentists for providing excellent dental care and for being gentle with their teeth and gum line. Some customers have also appreciated the clinic's efforts to observe COVID-19 restrictions.
However, other customers have criticized Baytowne Dental Center for its poor customer service, disorganization, and punctuality issues. Some customers have also complained about the clinic's billing practices, with some saying that they were charged more than what was initially quoted to them. Others have expressed disappointment with the clinic's cancellation policy, with some saying that they were rescheduled multiple times right before their scheduled appointments.
Overall, Baytowne Dental Center provides quality dental care, but its mixed reviews suggest that the clinic needs to improve its customer service and organizational practices to better serve its customers.
Stephen Herzog
Dr. Hick and the staff at Baytowne Dental Center are great. They work hard for their patients and they really care. I've been going to Baytowne for many years and over the years, most of the rest of my family have ended up going there, too.
Amanda Kirby
I have gone to Baytowne Dental for years. They are very professional and yet friendly and welcoming. I love my hygienist Amber. She does a great job and I enjoy seeing her every 6 months.
Shannon M
Excellent positive attitudes. Always takes time to listen; truly concerned for your comfort. Warm comfortable waiting room, but the exam rooms are great... good room move, TV to distract, you're allowed to use earphones for own music/book.
Malea Misenheimer
Everything about my experience with Baytowne Dental this morning was excellent! From the kind secretary checking in, to my appointment with Paige, their Covid precautions, and the overall prompt service ensured that I will be making this my home dentist now. Thank you guys!!
Sarah Bledsoe
I took my two boys and they managed to see all of us at the same time. We had a wonderful experience! They took great care of us! I’m glad my boys felt comfortable and safe❤️
Lois La Tour
I love the staff! They are so helpful and always looking out for my best interest whether it be for oral health or dealing with my insurance. Dr Hick is the best,. She is very knowledgeable and gentle!
Diana Oyler
Taylor, the receptionist was very friendly and welcoming. Dr. Hicks was the physician that looked at my son. She was very thorough, explained everything. I will reccomend Baytowne Dental Center to my family and friends!
Craig Lemoine
Baytown is quick, polite and a great experience. We've had three appointments to fix a number of old fillings and replace a crown. Worked with my insurance and made it easy.
Melissa Jensen
We are relatively new to the Champaign area, and I couldn't be more pleased that we chose Baytowne Dental for our dental needs! They were able to get me in for my son's kindergarten exam the same day and the service was GREAT! I highly recommend Baytowne Dental.
Eve Stone
Friendly and safe, been going here for years. Feel super comfortable with them. Highly recommend these folks.