Team Dental Family Dentistry
Review of Team Dental Family Dentistry
Team Dental Family Dentistry:
Team Dental Family Dentistry is a dental practice located in Chicago, Illinois. The business is categorized as a dentist and offers services such as general dentistry, cosmetic dentistry, and emergency dental care. The office is open seven days a week, with hours from 8:00 am to 8:00 pm Monday through Friday, 9:00 am to 4:00 pm on Saturdays, and closed on Sundays.
The location of the practice is in the Rosenwald Courts Offices, and the office space is modern and spacious. The staff is composed of all women, who are friendly, professional, and make patients feel comfortable during their visits. The dental team is led by Dr. Covington, who is described as great and friendly by patients.
While the majority of the reviews are positive, there are a few negative reviews that mention issues with the billing and scheduling process. Some patients have reported difficulty with the online scheduling system and have recommended double-checking appointments by phone. Additionally, there have been reports of issues with incorrect invoices and difficulty reaching the bookkeeping department to correct errors.
Despite these negative reviews, the majority of patients have reported positive experiences with the dental team. Patients have praised the professionalism of the staff, the cleanliness of the facilities, and the excellent dental care provided.
Overall, Team Dental Family Dentistry is a dental practice that provides a range of services and has a friendly and professional staff. While there have been some issues with the billing and scheduling process, the majority of patients have reported positive experiences and recommend the practice to others.
Amenities
- Wheelchair accessible elevator
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Summer Walton
I came all the way up here for a appointment at 9am it is 9:30am they did not answer the phone or when I called at the door on the directory this was very inconvenient simple then prior to my appointment it was already rescheduled I will never come here again very unsatisfied with this dental now I have to call around the see where I can hopefully get serviced at because every body is booked!!!
Tina Jackson
Great dental service and professional stellar customer service. Answers my questions, comforting atmosphere, clean/sterile, takes time to provide feedback on how best I can care for my teeth.
Bobbie Jones Grayer
Awesome dentist and staff! However, the invoice mailed was incorrect and never corrected after many phone calls to their office. Cannot get a hold of bookkeeping to correct errors. No longer a customer because of bookkeeping. .
Leslye Logan
Staff was welcoming and attentive to me.no wait. Ushered right in, temp taken, all
good. Dr. Baker is always on top of my care. Our history is over 25 years and I’ve been with him since he had a small office on 87th by the old Food Basket.
When you have a good physician or dentist who has your best interest like you’re family, you stay with them! I have soft teeth and as much as I’ve tried to care for them over the years my upper teeth with dentures were not serving me well. Over several years we planned on dental implants. I saved and got a dental insurance plan to assist with the cost. I got a new smile and a great bite in 2013. Nine years later I’m happy to say I have never eaten better or smiled more! I have adjustments here and there.
This was my first visit at the Bronzeville office and it is awesome! Love the space!
Marguerite Covington
Dr. Ilokwu puts an emphasis on educating patients. Often healthcare providers forget that aspect of the treatment plan.
She’s personable, open to the questions of their patients and is a pillar to the Bronzeville and South Shore communities!
Dion Maggette
I generally don’t have a track record enjoying a trip to the dentist but I have to say my visits to this dental team has hands down been the best I’ve experienced. Everyone is friendly and patient, the atmosphere is extremely clean/ staff followed covid protocols amazingly and the doctors as well as the techs were amazing. Prices are very reasonable as well. I highly recommend this facility for your dental care.
James Mattz (The Mattz Mega Group)
From their wise counsel, to their friendly atmosphere, to their elite skills with dental procedures and incredible back end customer service that always keep your care on track, I'm super satisfied!
Viarnette Harrell
I am so excited that my niece recommended Team Dental. Dr.Baker and staff are wonderful. Everyone is so nice and polite. They care about your needs, and the facility is nice and clean. Pain is nowhere in my vocabulary when it comes to my mouth.
King Micah
3 is me being nice and giving them credit for the decent service from previous visits. I was just so disappointed with my last visit that i wont be back. Firstly, I travel from Tinley park to support your business, and i had an appointment that was scheduled for September 6th which no one put in the system. I traveled a long way just to have to reschedule my appointment. Then i came back for the reschedule which was a routine cleaning and i had to wait almost 2 hrs to get seen and get a rushed and painful cleaning. I was compensated partly by receiving one of the cleanings free ( it was me and my son), but that was before the 2 hr wait.
Robin sutton
This place is amazing ! The customer service is awesome! Everyone is so nice and professional , im blown away . They made me feel valued and comfortable. Dr.Shah did such a awesome job and was extremely knowledgeable about her field ! This is the best dental team I've ever gone to! I highly recommend them.