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2.1

25 reviews
Dentist
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Review of Primary Health Care - BEC Dental

Primary Health Care - BEC Dental: Providing Dental Care with Mixed Reviews

Primary Health Care - BEC Dental is a dental clinic located at 2353 SE 14th St, Des Moines, IA 50320. The clinic provides dental services to the community with a focus on general dentistry. The clinic operates from Monday to Friday from 8:00 am to 5:00 pm. The clinic is closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic's staff and dentists for providing excellent care. They have also commended the clinic for being accommodating and providing emergency dental care. However, other customers have complained about the clinic's appointment system, with some stating that it is difficult to get an appointment. Some customers have also complained about the clinic's front desk staff, stating that they are rude and unhelpful.

Despite the mixed reviews, Primary Health Care - BEC Dental remains a popular choice for dental care in the community. The clinic's dentists are experienced and provide quality dental care to patients. The clinic also accepts insurance, making it an affordable option for patients. However, customers are advised to call ahead and confirm appointment availability before visiting the clinic.

In conclusion, Primary Health Care - BEC Dental is a dental clinic that provides dental care to the community. While the clinic has received mixed reviews, it remains a popular choice for dental care due to its experienced dentists and affordable prices.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Primary Health Care - BEC Dental Reviews - 25

2.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
JennieLeigh826

JennieLeigh826

πŸ‘ πŸ‘Ž 😐
Friendly Staff Comfortable Environment Long Wait Times

Pretty good dentist office. The staff are always very nice & comforting as well as accommodating when I hurt due to chronic pain they make sure I'm as comfortable as possible & have pillows for my neck & back & don't rush me if I need a moment to collect myself...

The problems are they only do 1 issue at a time like just X-rays & looking over your teeth then make you come back for a teeth cleaning instead of combining easy stuff like that in 1 appt. And it can take forever to get in almost like a lottery system you must win by calling & being the 1st few callers on a certain day (especially if you don't have insurance like my elderly father) unless it's an actual emergency. But even those they delegate to other dental offices at times, like sending me to West DsM for a root canal or even as far as Iowa City. I kinda understand why to a point, but it's a major problem when you have a car problems & they won't compromise especially when they do preform root canals & other procedures but won't cuz of my insurance...

If not for the technicians, nurses & dentist being so great I would lower the stars but they really are great once you're in having work done so for that I give a high rating!

πŸ˜ƒ Kindness & a sincere smile can overcome & make up for alot of problems! πŸ˜ƒ More people should try it!

Rain Day

Rain Day

πŸ‘ πŸ‘Ž 😐
Difficult Appointments Answering Service Issues

They have a horrible way to make appointments that answering service is always screewed up on mondays makes it hard to make appointments please change your policy
Drs. Are great never had a bad experience with any of them

Mary Beth Williams

Mary Beth Williams

πŸ‘ πŸ‘Ž 😐
Excellent Staff Highly Recommended

The staff and dentists at this location are top notch I have never received anything but the best care I would recommend to anybody and everybody! And I have been going there for quite a long time

Janet Tamang

Janet Tamang

πŸ‘ πŸ‘Ž 😐
Poor Customer Service

I've been trying to make an appointment since the last 2 weeks they've been telling me to call on Mondays at 8 am but I be never been transferred to speak to a staff so the service is horrible.

Akash Shandilya

Akash Shandilya

πŸ‘ πŸ‘Ž 😐
Unhelpful Staff Poor Customer Service

Front desks staffs are really unhelpful. If you been at office they suggest to call for appointment and if you call they put on hold for long time and they never take any appointment except Monday.

hd live

They always full. I called every day morning want to setting up an appointment , but they always do not have available time every day.

Royal Corbin

Royal Corbin

πŸ‘ πŸ‘Ž 😐
Excellent Staff Highly Educated Doctors and Nurses Welcoming Atmosphere Need Appointments

New Clinic of Primary Care Center in Des Moines Iowa,staff, bilingual and doctors and nurses graduates of best educational institutions... atmosphere for all ages,need appointments

Jessica Garcia

Great dentists, they have always been great to me and my children.

Clayplays96

The way to make appointments is terrible I have been trying for months to get in.

larry gross

Don’t never answer the phone

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