Marion Dental: Dr. Laura Fauchier DDS

I recently cracked a front tooth on my partial plate which made it difficult to eat or chew on almost anything. I called Marion Dental office and went to their office around 9:30 the next morning. By 3:OO pm that afternoon my partial was completely repaired and ready to use. I was able to have really nice dinner that evening. Thank you to the staff and Dr. Laura for there fast, and complete cooperation, in getting my partial repaired. Great professionals.

Only one dentist in this office, and she refuses to have "certain people" as patients. If you are one of those people, you will have to wait months for an appointment, until a dentist formerly associated with this office (now retired) comes into town. This is a true story. Fauchier will refuse to work on you for certain reasons. Horrible and humiliating experience. I will never go back, and I think that if you are a feeling person, you would not go do Marion Dental. I am considering reporting her.

The hygienists were nice enough, and professional. But I never met Fauchier, even though I was a patient there and gave them my money -- although they are a little unorganized on the billing side of things.

I am retiring soon, and THEY DON'T TAKE MEDICARE. Which is fine with me, as I would NEVER go back to this office for any reason.

I have always been impressed with Marion Dental! I really love the atmosphere of the office and everyone is so kind once you walk through the door! They are very informative and Dr. Laura is always super friendly!

Dr Laura and her staff always make sure they do everything they can to take care of any issues you have. They go above and beyond to get you in right away if you have problems or are hurting. The staff is top notch!!

As a child I had many cavities in my baby teeth and my parents sent me to a dentist that "hit me" when I did something wrong or made noises do to the pain (he never used novocaine, not even to pull a tooth). For years I had to take a tranquilizer whenever I had a dental appointment. No more!! Dr. Laura is aware of my claustrophobia problems, fear of dentists and fear of pain. She is very careful to not "crowd" me or work on my teeth with her face or body too close to me. Every member of her staff is very friendly, caring, and professional. They all know their jobs and do them well. The entire stall understands what is being done to my teeth and encourages questions.

Dr. Laura is wonderful!! She is very gentle and kind; I compare her touch to being tapped by "angel wings". She always asks me if I am "okay" at intervals of working on my teeth and is very patient with me. She is up on all of the latest procedures, uses them, and explains them. When procedures costing several thousand dollars have to be done, she is very helpful and patient with the cost and payments.

Just a side note: I am elderly and suffer from arthritis in my knees and just got out of the hospital a week before the following incident. Painfully, I walked through the grocery store picking up a huge cart full of food. I was in the checkout line when this very friendly voice said, "Hi, Armella, you look very tired." It was Dr. Laura standing in line at the checkout next to me. I told her of my knee pain and dealing with the trial of walking the aisles of the store. At the checkout I was considering turning the cart over to a grocery employee and just going home without my groceries. Seeing how exhausted I was, Dr. Laura told me she would unload my cart. She proceeded to unload the groceries and looked up at me, seeing how miserable I was, Dr. Laura told me that she was going to follow me home and unload my groceries. SHE DID!!!! At home she started to unpack the bags, but I knew after a short rest I would be able to put away the refrigerator items and the rest could wait. She would not accept payment, not even when I said it would pay for the extended time her baby-sitter had to stay with her kids while she was going out of her way to help me. NO ONE has ever shown me such caring and thoughtfulness. I think this incident speaks well to the wonderful, honest, and caring woman she is, even outside of her dental office.

I have had excellent dental care under Dr. Laura, from her wisdom, education, intelligence, smiling and supportive personality, and gentle, kind hands. I highly recommend Dr. Laura and her staff to anyone looking for a dentist. She is excellent!!

Because Marion Dental would be very convenient since it is only about a mile from my home, I called today to make an appointment for my wife and I. In doing so, I learned that Medicaid insurance is not accepted. Unfortunately I was laid off from my job. I am actively seeking another, but in the meantime I was forced to enroll in Medicaid now that it is the law and I can be penalized/fined if I don't carry some type of medical insurance. So, it's not my #1 choice for insurance; I know it is not the best insurance by any means, but it is all I have, currently. My wife and I didn't have any insurance for a few months, so are glad to at least have Medicaid for now until I am employed once again. Due to this, we are 7 months overdue for our routine cleaning/exam, so really needing to get it done. We called another office that DOES accept Medicaid, and will be taking our business there. I will have private insurance again, and when I do, I will NOT be looking to switch over to Marion Dental even though it is the closest dentist to where I live. Thank you for nothing, Marion Dental. You really know how to make someone who is already going through a rough time feel like a second class citizen just because Medicaid is the only insurance they have at the moment. :( How dare you? If the government is going to force people to have insurance and it winds up having to be Medicaid, then they should also mandate that all providers must accept it too. I was not at all impressed with your business policy. My wife and I also have 3 children, so we will gladly take our business for 5 elsewhere to another dental practice that doesn't discriminate against people according to what insurance they have. We will also be sure and let our friends know of our experience with Marion Dental. I hope plenty of potential patients read this review and will go elsewhere, based on the principle of the matter. And if you are reading this and your insurance is Medicaid, forget it; save yourself some time and don't even bother giving this place a call.

Ever since arriving in Marion 3 years ago, I've found dental work here extremely expensive. I've scheduled an appointment with my previous dentist next week. It will be well worth the 85 mile drive to Grundy County. Butler and Grundy counties are still home for me and much more accommodating.

Always a great experience! Everyone at Marion Dentist makes you feel like you are the only patient in the office. I highly recommend them.💖💖

Marion Dental is truly a caring and friendly clinic. They offer a wide range of procedures and specialty treatments. In the end everyone leaves very satisfied with the care received.

I’ve been going to Marion Dental for several years and I’ve been happy with the care I get from them. The staff is great and the facilities are very nice.