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Review of Lawson Family Dentistry

Lawson Family Dentistry: A Comprehensive Dental Care Provider

Lawson Family Dentistry is a dental clinic located in Urbandale, Iowa, that offers a wide range of dental services. The clinic provides services such as cosmetic dentistry, dental implants, orthodontics, pediatric dentistry, and sleep clinic services. The clinic is open from Monday to Thursday from 7:00 a.m. to 3:00 p.m. and on Friday from 9:00 a.m. to 4:00 p.m. The clinic is closed on Saturdays and Sundays.

The clinic's location is easily accessible and has a welcoming ambiance. The staff is friendly and professional, and they make sure that patients feel comfortable during their visit. The clinic provides a warm welcome to patients, offering them water and a warm wrap to put around their necks.

Lawson Family Dentistry has received mixed reviews from patients. Some patients have praised the clinic's services, stating that the clinic provides excellent dental care. Patients have commended the clinic's staff for their professionalism and kindness. Patients have also praised Dr. Lawson for her knowledge and dedication to her patients.

However, some patients have expressed dissatisfaction with the clinic's billing practices. Patients have complained about the clinic's cancellation fees and outstanding balances. Some patients have also complained about the clinic's lack of flexibility in payment options.

Overall, Lawson Family Dentistry is a comprehensive dental care provider that offers a wide range of dental services. The clinic has a welcoming ambiance, and the staff is friendly and professional. Patients who are looking for quality dental care can consider Lawson Family Dentistry.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Lawson Family Dentistry Reviews - 163

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nick McCarville

Our family is very happy with the dental care we receive at Lawson family dentistry. We highly recommend.

Kelli Meyer

I enjoyed my experience at Lawson Family Dentistry. From the moment you walk in the door they make you feel relaxed and comfortable. Dr. Lawson was great and the facility is top notch!

Joe Simon

Both my 5 yr old daughter and i have great experiences every time we visit. My teeth have become so much healthier in the 2+ years I've been going and my daughter loves to visit the dentist every 6 months to "count her teeth" Thank you to the staff for making it so easy to stay healthy!

Emily Whitmer

Dr. Lawson and her team are amazing! They take the time to explain everything they do and why they do it. Always very caring and compassionate. Would recommend them to anyone!

Kirk Johnson

Dr. Lawson and her team have provided a wealth of services to my family and I since moving to the Des Moines Metro area in 2011. From routing cleanings, to preventative dentistry, to fixing cavities and other dental needs, Lawson Family DDS provides consistent, caring and customer-centered dental services.

I have undergone a number of personal health-related changes since 2011. While undergoing lifestyle changes to assist in losing weight (-70+ pounds since 2011) I needed to reevaluate my previously diagnosed sleep apnea (diagnosed in 2009). With a massive amount of weight loss since 2011, I was ready to be reevaluated, wanted to get rid of the cumbersome C-PAP machine and was looking for solutions. In 2013, Dr. Lawson stepped forward to educate me in my options of dental appliances vs. C-PAP. I left with clear understanding as to what my options were. She and her staff then assisted with a new sleep study to ensure that I was a good candidate and fortunately I was. After consultation Dr. Lawson provided me a solution that met my needs in a SomnoMed dental appliance.

Now, three years later, I am still using the SomnoMed dental appliance as a means to treat a minor level of sleep apnea. I don't leave home without it, nor do I sleep at night without using my SomnoMed. In addition, I have been a customer of Lawson Family DDS since 2011, have referred multiple people to Dr. Lawson's office and look forward to continuing to do all of that in the future.

Jeanne Lyle

I went in for a thorough cleaning and check up with Dr. Lawson. I had tooth trauma from an accident and Dr. Lawson answered all my questions and gave me many options depending on how I am healing. I feel better!

Amanda Justice

We’ve been seeing Dr. Lawson for several years and have always had a great experience with her and her staff. They are all extremely thorough and knowledgeable about what they are doing, but even more so, they really value their clients and treating them well.

J Koop

I just called to make an appointment as a new patient. This was for a simple cleaning witb no dental issues. The receptionist was nice and she spent 6 minutes on the phone with me taking all of my information - name, phone number, medical history and insurance info (including group & policy number). After jokingly telling me "your healthy as a horse!'", I was then told the office is not taking any new patients at this time. I asked her, if that was the case, why did she take all of my information? I feel as if I should have been told this at the beginning of the conversation. She responded with "oh, thats just our policy".
I don't understand this policy. My time was waisted and I'm left feeling like I somehow didn't make 'the cut' after being interviewed.

Kaitlin Dammann

Love, love, love Lawson Family Dentistry! Make you feel so comfortable and at ease. The facility is very clean and the staff is amazing!!

Ashley Hitt

Dr. Lawson and her staff are amazing! They know how to make you feel comfortable and welcome and will go above and beyond for their patients!

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