Review of Lawson Family Dentistry
Lawson Family Dentistry: A Comprehensive Dental Care Provider
Lawson Family Dentistry is a dental clinic located in Urbandale, Iowa, that offers a wide range of dental services. The clinic provides services such as cosmetic dentistry, dental implants, orthodontics, pediatric dentistry, and sleep clinic services. The clinic is open from Monday to Thursday from 7:00 a.m. to 3:00 p.m. and on Friday from 9:00 a.m. to 4:00 p.m. The clinic is closed on Saturdays and Sundays.
The clinic's location is easily accessible and has a welcoming ambiance. The staff is friendly and professional, and they make sure that patients feel comfortable during their visit. The clinic provides a warm welcome to patients, offering them water and a warm wrap to put around their necks.
Lawson Family Dentistry has received mixed reviews from patients. Some patients have praised the clinic's services, stating that the clinic provides excellent dental care. Patients have commended the clinic's staff for their professionalism and kindness. Patients have also praised Dr. Lawson for her knowledge and dedication to her patients.
However, some patients have expressed dissatisfaction with the clinic's billing practices. Patients have complained about the clinic's cancellation fees and outstanding balances. Some patients have also complained about the clinic's lack of flexibility in payment options.
Overall, Lawson Family Dentistry is a comprehensive dental care provider that offers a wide range of dental services. The clinic has a welcoming ambiance, and the staff is friendly and professional. Patients who are looking for quality dental care can consider Lawson Family Dentistry.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Jill Mullen
Dr. Lawson was the one who noticed our son's tongue tie. I'd never heard of this issue before, and I was honestly a bit unsure if he really needed a release. But Dr. Lawson explained how his tongue tie can affect his dental health, palate position, and even cause more extensive problems down the road. As a pediatric PT, I'm lucky to work with several pediatric speech therapists with advanced training in this area. They confirmed everything Dr. Lawson said, and pointed out some speech sounds that weren't going to improve until his tongue tie was fixed. The actual procedure went very well, and Dr. Lawson educated us on exercises to do afterwards (which is key). Everything healed great and we noticed immediate improvements in function. We are very grateful Dr. Lawson identified this issue when she did to prevent future problems!
Brett
The whole team at Lawson was amazing! Very informative, friendly, and professional. Just started as a new patient and learned more in my one appt today than all previous appts combined. Great people and glad to take the whole family back.
Robert Muller
Lawson Family Dentistry is an excellent dentistry in which provides fast, superior, and friendly service to all customers. They provide excellent facilities that take the fear out of going to the dentist by creating a relaxed and peaceful environment. The staff there are always willing to share a smile and perform at a superior level. The dentistry has a family-friendly appeal and always gets the job done right the first time!
Beth Lahr
Dr Lawson and her talented staff are truly one of the best dental practices around. If you’re looking for a new dentist, who cares about your experience in her chair, I suggest you give her a call, you won’t be disappointed.
Michael Lux
Complete, thorough, fast, and friendly!
First destist visit I have had that I can say was overall pleasant. The workers were friendly and personable. Dr. Lawson was very knowledgeable and I felt like I learned something by the time I had left. Furthermore, I was informed of things that might be issues going forward so I could do some of my own preventitive care. Overall great!
Jamie Mikkelsen
Dr. Lawson was very helpful in discovering and encouraging me to seek medical attention regarding acid reflux. After many appointments with medical professionals Dr. Lawson was the one that discovered erosion consistent with an illness (GERD) I did not even know I had! She cooperated with my internal specialists to make sure my needs were met and that I can now have better overall heath!
Kathryn Clements
Dr.Lawson and her staff are wonderful. She was fabulous with my young children and took the time to make sure they felt comfortable. She is one of the most compassionate and thorough dentists I have ever been too. I never felt rushed or left without my questions answered. I highly suggest her to anyone looking for a dentist in the Des Moines area!
Sedita Aksamovic
I’ve never been to a better and friendlier dentist ever in my life. I felt like I knew them personally and they made me feel so wonderful! Even shared sweets with me! Try finding that in a dentist office. Definitely will be going back
Cortney Weissenburger
All staff is great except the receptionists. I missed two appointments for infamous reasons I have a one year old and two year old. Let me tell you if your a parental provider you know that life doesn't all go as you have planned it. I was not able to schedule again I had to be placed on a cancellation list and then i would get called when I could come in. If your policy is to penalize your clients, by not letting them reschedule, is that really what's in your clients best interest! I understand if I miss an appointment my spot can't be filled but if I have a sick child my last thought will be oh wait I need to call the dentist! These things happen! It's life! I get you need a policy so everyone doesn't just not show up. Penalizing clients for not calling to cancel is not the right way to go about this. I do share my experiences with others and I hope no one else is treated this way again.
Katie Dunn
I love Dr. Lawson and all of the staff. They are so nice and I truly feel they have my best interests in mind. They appear to have the latest technology and often attend conferences to stay up to speed in their field. Highly recommended!