Review of Lawson Family Dentistry
Lawson Family Dentistry: A Comprehensive Dental Care Provider
Lawson Family Dentistry is a dental clinic located in Urbandale, Iowa, that offers a wide range of dental services. The clinic provides services such as cosmetic dentistry, dental implants, orthodontics, pediatric dentistry, and sleep clinic services. The clinic is open from Monday to Thursday from 7:00 a.m. to 3:00 p.m. and on Friday from 9:00 a.m. to 4:00 p.m. The clinic is closed on Saturdays and Sundays.
The clinic's location is easily accessible and has a welcoming ambiance. The staff is friendly and professional, and they make sure that patients feel comfortable during their visit. The clinic provides a warm welcome to patients, offering them water and a warm wrap to put around their necks.
Lawson Family Dentistry has received mixed reviews from patients. Some patients have praised the clinic's services, stating that the clinic provides excellent dental care. Patients have commended the clinic's staff for their professionalism and kindness. Patients have also praised Dr. Lawson for her knowledge and dedication to her patients.
However, some patients have expressed dissatisfaction with the clinic's billing practices. Patients have complained about the clinic's cancellation fees and outstanding balances. Some patients have also complained about the clinic's lack of flexibility in payment options.
Overall, Lawson Family Dentistry is a comprehensive dental care provider that offers a wide range of dental services. The clinic has a welcoming ambiance, and the staff is friendly and professional. Patients who are looking for quality dental care can consider Lawson Family Dentistry.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Jennifer Schoeberl
I am in awe of Dr. Lawson and her team! From the moment I walk in the door, I am greeted with a smile and a welcoming environment. The hygienists are VERY knowledgeable and super friendly, caring, and thorough. By the time Dr. Lawson comes over, which is right when the hygienist is finished or shortly BEFORE, I feel like I am at a friends' house relaxing! They offer music and shoulder pads. I pretty much feel like I'm relaxing at a spa!!! The financial advocates are knowledgeable too and are willing to take time to explain and research options for everyone. Thank you Dr. Lawson and team for great dental experiences!!!!
Jill Gilmore
I can't say enough great things about Lawson Family Dentistry. The appointments are started on time, the staff is always professional, and they are up to date with the latest procedures. My family of 5 all go here and I recommend them to anyone whenever I can. A great business in the Urbandale community.
Matthew Gardiner
Lawson Family Dentistry is staffed with some of the friendliest people I've ever met. They've made my two route canals, fillings, and crowns all very enjoyable experiences, believe it or not. I highly recommend their services.
Mary Hickenbottom
Lawson Family Dentistry is the most friendly, knowledgeable, and up-to-date dental offices I have ever visited. Every member of the team is helpful and educated and willing to make the visit go smoothly. Dr. Lawson is warm and understanding and answers all questions in regards to your dental care and course of action. She is also very good with my three children...they actually like going to the dentist! Televisions and Ipods are available to make patients more comfortable. The equipment, technology, and check-in procedures are state of the art making my visit extremely easy!
Lawson Family dentistry offers progressive treatments with multiple options to fit all budgets. I was given a personal treatment plan and pricing information so there were no surprises on my procedures or cost! They even send appointment reminders via email or text.
You will not find a better dentist or staff anywhere!
chelsea diehl
I cannot say thank you enough to Dr. Lawson for her attention & care. I've been a patient for almost a year. This past weekend, at 39 weeks pregnant, I experienced a severe infection in a lower tooth. I had significant pain and swelling. My husband & I left a voicemail on Dr. Lawson's office line on Sunday. She returned our call a short time later, even though she was just returning from a family vacation (and it was the weekend). She was so helpful to direct us. She went out of her way to see me early Monday morning, even though her office was closed that day. She referred me to a specialist who was able to see me later that day for a root canal. All the while, heavily communicating and ensuring I was on the mend. I cannot say enough - THANK YOU!
Bridget Montgomery
Dr. Lawson and her staff are great. My husband and I have both been coming here for a number of years and appreciate their kindness and thoroughness. I feel very confident that Dr. Lawson is keeping up with the latest technologies and is implementing them in her practice.
Lisa Schmidt
Call us crazy but my children, husband, and I all enjoy our twice-a-year dental checkups thanks to the great care and customer service Dr. Lawson and her team provide. The last time my kids' appointments were on the family calendar, one of my children wrote, "The dentist rocks" under the appointment. We appreciate Lawson Family Dentistry's excellent dental care, positive family friendly atmosphere, and helpful caring staff and proudly offer our highest recommendation.
Chelsa Anderson
Stay Away! My family went here and had to pay everything out of pocket upfront and took months to get back! They wanted the cash first and bill the insurance later. They were supposed to file the claim in 2 weeks and they were months late. Don’t give your money because you won’t get it back!! I do not recommend this place at all!!!! As long as they get there money upfront, they don’t care about the patient. If you go make sure to ask for an itemized receipt! My family will no longer be going here and we do not recommend it!
Update:
1. My name is Chelsa not Chelsea.
2. You are correct, I am not a patient. As I stated above I am reviewing on behalf of a family member.
3. The claim was not filed for months by your office. The insurance company is not at fault. They kept telling us the claim was not filed.
Dan Van Gundy
Dr. Lawson and her staff do a excellent job making sure you are comfortable and helping you with your health of your teeth, looking farther ahead for preventative care. Dr. Lawson listens to your concerns, and is very sincere on answering any questions you have. The quality of others (Oral Surgeons) that she is associated with is also reassuring. Referring my family members to Lawson Dentistry tells how much I trust them. Keep up the great work!
Robert Binder
Dr. Lawson and her staff are absolutely fantastic to work with! I have been a patient for over a year now and have had quite a bit of work performed. Everyone in the office goes the extra mile to make you comfortable as well as knowledgeable about the procedures needed. I would highly recommend them to anyone looking for a quality dental office.