Review of Lawson Family Dentistry
Lawson Family Dentistry: A Comprehensive Dental Care Provider
Lawson Family Dentistry is a dental clinic located in Urbandale, Iowa, that offers a wide range of dental services. The clinic provides services such as cosmetic dentistry, dental implants, orthodontics, pediatric dentistry, and sleep clinic services. The clinic is open from Monday to Thursday from 7:00 a.m. to 3:00 p.m. and on Friday from 9:00 a.m. to 4:00 p.m. The clinic is closed on Saturdays and Sundays.
The clinic's location is easily accessible and has a welcoming ambiance. The staff is friendly and professional, and they make sure that patients feel comfortable during their visit. The clinic provides a warm welcome to patients, offering them water and a warm wrap to put around their necks.
Lawson Family Dentistry has received mixed reviews from patients. Some patients have praised the clinic's services, stating that the clinic provides excellent dental care. Patients have commended the clinic's staff for their professionalism and kindness. Patients have also praised Dr. Lawson for her knowledge and dedication to her patients.
However, some patients have expressed dissatisfaction with the clinic's billing practices. Patients have complained about the clinic's cancellation fees and outstanding balances. Some patients have also complained about the clinic's lack of flexibility in payment options.
Overall, Lawson Family Dentistry is a comprehensive dental care provider that offers a wide range of dental services. The clinic has a welcoming ambiance, and the staff is friendly and professional. Patients who are looking for quality dental care can consider Lawson Family Dentistry.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
John Kaakyire
It is an amazing experience to be part of this family. I hated going to the dentist until I was introduced to Lawson Family Dentistry. Now I enjoy going to the dentist because of their excellent human relationship and quality of care and service. You feel so special at this dentistry!
Ross Lozano
If you're working class or aren't in network don't come here, or can't get approved for care credit or green state don't come here.
Sadly I have to leave this just so everyone else knows.
Service is great, Lawson is a great dentist the dental associates are all great and customer service is great.
Basically if you don't have the money to pay immediately then you have the procedure in the chair then you apply for credit afterwards, they'll ask for your credit cards I maxed mine out trying to cover out of pocket, drained my bank account trying to pay out of pocket. Then applied for a care credit and wasn't approved then applied for green state and wasn't approved. Then I'm unable to take off work for my job so I had to cancel because my job called me in l, so now I'm slapped with a cancellation charge because I have outstanding balance I can't reschedule so I have to pay the cancellation fee so they literally scam you out of money. So now I owe more money than I already did, and I'm doing my best to pay rent and everything. They don't care when you owe them money, "so two weeks? You'll be able to pay youre outstanding in two weeks?" Like yes I just paid rent bro. My entire check went to rent. They don't care. They turn heartless when you owe them under $500. I told them when I scheduled my review for x-rays, Dr. Lawson said it was a free appointment at the first appointment, that I would ask if I could leave my job early because they have kind of weird hours compared to most working schedules. And my job refuses to let me leave, so now I'm slapped with a cancellation charge for a x-ray review appointment. See where I'm going here?
I went in with a broken front tooth, Dr. Lawson did an amazing job restoring it. And the overall service was spectacular and amazing. I should have immediately knew I was at a place that was above my pay grade but I guess I just had hope. Lawson seems genuinely to care, and does an amazing job with her patients. After seeing my repaired tooth I was in tears. I just wish I wasn't in tears right now trying to pay everything. I want to pay, don't get me wrong, I just went in expecting $500 and came out with $1000+, since I was out network and I didn't get approved, probably because I maxed out my low balance credit card before applying for credit..overall great service. Just wish they didn't sound so heartless over the phone.
Jill Neil
My tweens and I have been patients of Dr. Lawson since we moved to Des Moines 2 years ago. I am always impressed with how knowledgeable, patient and thorough she is on each visit. As a mother herself, she really knows how to connect with my kids and help them relax. I have also been blown away by the success my kids have had with her early interceptive systems to avoid traditional braces. By expanding their narrow palates before they hardened and guiding their teeth early, we have seen tremendous improvement in a short period of time without the use of any brackets and wires or trips to an orthodontist. I had no idea these alternatives were available and Dr. Lawson was very helpful in discussing if they were right for my kids. I'm so thankful for her knowledge and dedication to her patients!
Francesca Turner
Dr Lawson is the most thorough dentist I have seen. She is always up to date and offers the newest and best options. I will never go anywhere else!
Kerry McGuire
Dr Lawson takes care of me and my whole family. Always professional and helpful. She’ll take good care of you!
Morgan Lunn
Always professional and shows empathy. If you have had a bad experience in the past with a dentist, Dr. Lawson will make the difference and listen to your needs.
Nicole McCuen
Dr. Lawson is incredibly confident, knowledgeable and comforting! I enjoyed my first in with her for an exam and specialty teeth whitening enhancement. She made me aware of concerns I never even knew I had, took her time and shared so much educational information that I’ve never been addressed with before about my oral health. She took it to another level and I’m so grateful for my experience with her and her awesome assistant!
Kathy Steffen
I had broken a piece of a tooth. Dr. Lawson saw me immediately and repaired the tooth. She is very professional, kind and calming.
Terri Brummett
When my daughter’s permanent teeth began coming in, Dr. Lawson recommended we try the Healthy Start Program. It’s easy to question the unknown, but after a year of the program, my daughter’s teeth look amazing! It’s hard to imagine the change in one year’s time. Her smile looks great, teeth-grinding is gone, less throat infections. We have no regrets investing in the Healthy Start program. My daughter also has no complaints!
Shannon Hawkins
Dr. Lawson is not only extremely knowledgeable, but also very thorough with her patient care. She focuses on preventive care and ensures that your experience is top-notch.