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Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care in Owensboro, KY

Aspen Dental is a well-known dental care provider in Owensboro, KY, offering a wide range of dental services to patients of all ages. The business is located at 5035 Frederica St #3, Owensboro, KY 42301, making it easily accessible for residents in the area.

Services Offered

Aspen Dental offers a variety of dental services, including general dentistry, cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The business is staffed with highly trained and experienced dentists who are committed to providing the best possible care to their patients.

Hours of Operation

Aspen Dental is open from Monday to Friday, from 7:00 AM to 5:00 PM, with extended hours on Thursdays until 7:00 PM. The business is closed on Saturdays and Sundays.

Customer Reviews

Aspen Dental has received mixed reviews from its customers. While some customers have praised the business for its excellent service and caring staff, others have criticized it for its high prices and unprofessional behavior. However, most customers have appreciated the business's commitment to providing quality dental care.

"I had a very good experience. Everyone was courteous and kind. Did not have to sit and wait. And Dr. Hendrix was very caring before, during and after extraction of tooth."

"These people were remarkable. I have such anxiety about dentists and have not been seen for almost 6 years. They were kind, supportive, and put together a comprehensive treatment plan. I am so happy that I finally made this appointment:)"

"They are all great the only problem was the price it is expensive but they worked it out to get my tops replaced at least and do the bottoms at a later date."

Conclusion

Overall, Aspen Dental is a reliable dental care provider in Owensboro, KY, offering a wide range of services to its patients. While the business has received mixed reviews, most customers have appreciated the quality of care provided by the staff. If you are looking for a comprehensive dental care provider in Owensboro, KY, Aspen Dental is definitely worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Aspen Dental Reviews - 200

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Meredith Leslie

It’s not just bad, but it’s ridiculously bad. My insurer requires us to go here then certainly pays out more because of the poor care we receive. It’s basically the Walmart of dentists and you really shouldn’t expect much.

Taylor Hayes

My husband went there for consultation & that alone took 2.5 hours. That was last Thursday & since then we both have been playing phone tag trying to get ahold of someone. our insurance card literally says dental plan at the top of the card & the lady on the phone tried to argue with my husband saying it was a medical card, wouldn't even run the card number. when I called the lady seemed nice to me, but very argumentative with my husband for some reason. obviously I told him to try a different place, at this point I worry he will leave with no teeth if this is how his experience has been this far. Just to add I do work hard so I completely understand a stressful day, but this is 1 week of non stop calling& arguing. very poor customer service, will gladly pay another provider for any services my family may need.

Amanda Goatee

My daughter's appointment was at 10:15, but we were not seen until after 12:00. After the x-rays we were kept waiting till 1. The Doctor was extremely rude, high handed and condescending! I will never go back, and will advise everyone I know to avoid that place!

Shelly Warner

The service was GREAT but not so with the prices. I had to go with another dentist. I was very Impressed how the staff was so kind to each other. Stay safe.

Christina Grafton

It's a great Dentist office, they take care of your every problem you have (mouth wise) and the staff is VERY FRIENDLY... ... Defently go back there if have anymore teeth trouble

R8R 4LIFE

When I first got there things were going great and got my x rays done.. Then went in office to talk about what I wanted done and gave her my insurance card the lady told me ill get your information from your insurance Monday morning and will call you.. Well it's Wednesday and they never called me! So today I called them and they were like we're not sure what happened but we can get it started today if you like... Uhhhh sorry but hell naw!! The front desk lady named.. Gabby... I told her what happened and believes this her response was WELL WE DO GOT OTHER CUSTOMERS!!. I ALMOST CUSSED THESE PEOPLE OUT.. it only takes 10 min to verify a person's insurance then 2 minutes to call them back and set up a time to come back in... This was very un professional!!!. I was in pain for 4 days more.. So then I call Shelby thompson he's got me a appointment and gonna take care of me... DON'T WASTE YOUR TIME AT ASPEN.. PLUS THEY WERE ALMOST DOUBLE HIGHER ON PRICES... I'LL NEVER GO BACK THERE..

Elizabeth Trice

The staff and Dr. We're very friendly and helpful. They answered all of my quuestions. No complaints there. Free xrays and examination which is very helpful since most people don't have dental insurance anymore. They are Rather Expensive. They do have financing thru carecredit but, cost is still a large factor.

Christine Lowe

I went into the dental office on 2/7 have a crown reseated that came off on 2/6. Aspen Dental got me in on 2/7. Dr. Dietz reseated the crown. She is very professional and a excellent dentist. Highly recommended.

Lindsey Thren

My husband WAS a patient here. After the need of an emergency visit he was turned away on a Saturday. Some of the staff is very unprofessional.

Kevin Bandy

I had a great experience with all the staff and especially Dr Dietz and Jennifer for their concern with my health. Great place and great and polite people. Will recommend to everyone with a dental need.

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Aspen Dental Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 9 AM to 7 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday