Precision Dental Care and Sleep Solutions

For a person that is not very fond of going to the dentist or the Dr.....I have to admit....I actually always enjoy going to my dentist office at Precision Dental Care. I have been going there long enough that i have had several different dental hygenist and all of them engage with conversation on a personal level and are extremely informative about your oral healthcare. It can go to, hey, love the shoes, where did you get those....to explaining in detail how important it is to get that crown done. They always make you feel valued as a client. Every part of my experience from the cleaning to the financials are outstanding. And Stacy is just the friendliest dentist ever!!

After my wife and I found a new dentist, Percision called 2week prior to my sons appointment for his to fillings wanting money up front which I didn’t understand because we have great insurance through construction laborers. Well come to find out through our new dentist in Arnold our son has ABSOLUTELY nothing wrong with his teeth, so it makes me wonder is percision destroying people’s perfectly good teeth for the money. SOUNDS LIKE IT TO ME I would HIGHLY RECOMMEND getting second option if this dentist office tells you something is wrong with your teeth.👎👎👎👎👎

The office is very clean and up to date. The staff is friendly, professional, knowledgeable and shows concern for their patients during a procedure. My children and I are patients here and love it!

Everyone was so very nice and really cared about my health. I had a severe toothache and they got me in right away first thing in the morning as a new patient even. So happy to have found such a wonderful caring dentist with such a great staff.

My husband and I have gone to her for over 10 years! Love the welcoming atmosphere and friendly staff! And how could I forget the massage chair! Who doesn't want a massage while getting their teeth cleaned! Love them!

Precision dental has become part of my family. They are so caring and really wanting to help achieve your needs. I would recommend them to anyone who is need of dental work.

Amazing is all I can say, very upfront about what needs done. I was a nervous wreck going in as my teeth are bad. Dr. Ochoa and Shell made me comfortable. Had a deep cleaning done, zero pain at all. Never said this before, but I can't wait to go back again! Best around!

Everyone is so friendly. Warm, cozy atmosphere. Not at all like your typical cold Dr’s office. Great with kids!
I felt so comfortable with their covid 19 prevention procedures.

This might go down as one of the worst dental offices. This started out as a routine cracked tooth repair. What started out as a "nice service" where they offered to check into insurance coverage, turned out into a horrible experience. From the lack of professionalism about promised insurance coverage that was "verified". (Even after they confirmed it "was covered", it turns out it wasn't actually covered and I wasn't informed until the bill arrived in the mail.) I was taken into an office, asked to provide my insurance card. After the nice lady made some phone calls and looked up some things in her computer, she advised me it was going to be covered. Then had me sign something that looked like a bill, showing the rate that they advised it was going to cost, later I find out that she glossed over a part of the "contract" that says IF they are wrong about the insurance, then it is my responsibility to pay. My concern is if they are going to have this service, then they should have it in BIG BOLD letters, that you could be stuck with the full bill, not some 8pt type at the bottom of the page, especially directly AFTER the "insurance specialist" checked it out. After quite a bit of back and forth and posturing, the office finally agreed to give me their "cash payers" rate. I was upset at the whole process of checking the insurance as it gave me a misbelief of confidence that they had checked into things for me and given me the correct info. BUT ALAS, I will take some responsibility here for not reading that SMALL PRINT.

Now on to the BOTCHED repair job... First, I got the feeling that the Dr. had a newly hired person working on shaving down the original tooth. I cannot confirm this, but the nice young lady kept needing to get others to come in to assist her in the process and eventually gave way to another girl to finish. When they made the temporary crown (while the permanent one was on order), they apparently didn't get the fitting correct as it kept coming out. After two visits to re-glue the temp on, they ended up giving me a packet of glue and directions to "Self repair" if I had the problem again.

When I arrived in for the first apt to put the "permanent" crown, the tooth that they ordered did not fit. After about an hour of them trying to force it on and getting multiple techs to "look" at it, they decided that they needed to make another mold and re-order. I was back on the streets with my poorly fit temp.

After about 3 weeks, the new permanent tooth arrived and I came back in for my replacement. Nothing exciting with this appointment, they seemed to get the tooth on and I was out of the office within a short period of time.

Fast forward, the "Permanent" tooth has come out a few times and I have gone back in for help. They offered to "re-glue" it back on, to the tune of another $120 (I didn't even bother to ask if it was covered by insurance). To my dismay, I set up an appointment to get it re-glued for the following week. Later that day, I received a phone call from the office, advising me that the Dentist no longer wanted to work on my tooth and I would have to see another dentist if the tooth had any further problems.

I have not explored my legal remedies, but I will update if I can get any relief from what I would consider one of the worst dental experiences of my life.

I have always had a great experience with everyone here. I switched dentist and started coming here years ago and have never doubted or second guessed my decision. They have the latest technology and are always honest about treatment options.