Review of Crossroads Dentistry
Crossroads Dentistry: Providing Dental Services with Mixed Reviews
Crossroads Dentistry is a dental clinic located in Kansas City, Missouri. The clinic offers dental services to its clients and operates from Monday to Friday, from 7:00 am to 7:00 pm, and on Saturday from 8:00 am to 3:00 pm. The clinic is closed on Sundays. The clinic's location is convenient, and the building is decorated with beautiful artwork, which gives it a pleasant ambiance.
The clinic's services have received mixed reviews from clients. Some clients have praised the clinic's services, stating that the staff is friendly and professional. They also commended the clinic's hygienists, who are lovely to talk to, and the skilled dentist who provides quality work. Clients have also appreciated the eclectic taste in music played in the clinic, which makes the visit more enjoyable.
However, some clients have expressed dissatisfaction with the clinic's services. Some clients have complained about the dentist's poor chair-side manner, stating that the dentist is rude and borderline aggressive. Other clients have expressed concerns about the clinic's billing practices, stating that the clinic bills for services not rendered and charges more than what was initially discussed. Some clients have also complained about the clinic's poor record-keeping practices, which have resulted in clients being charged for services they have already paid for.
In conclusion, Crossroads Dentistry has received mixed reviews from clients. While some clients have praised the clinic's services, others have expressed dissatisfaction. Therefore, clients who choose to use the clinic's services should exercise caution and ensure that they clearly understand the services they are receiving and the associated costs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Natasha Judd
I have always had a huge fear of going to the dentist, which has caused a lot of my teeth issues to get worse and worse. When I finally came in to try and salvage my teeth I was pleasantly surprised. Not only is the building and artwork beautiful here but the entire staff is absolutely amazing. Dr. Flemming does an amazing job and has been very patient and always takes his time.
Sarah Ridenhour
Took me calling 3 times over a period of 6 months to get a quote for dental work. Went to get a tooth built up and they kept me waiting for 45 mins then the dentist numbed me and kept me waiting another 45 mins. The appointment took 3 hours and they were unable to complete the work they had previously promised. The dentist ended up referring me to an oral surgeon which was going to cost me additional money I didn’t need to pay. Ended up going to my old dentist to get the work done because they immediately gave me a quote and ran a predetermination and were able to complete everything in an hour and half. Will not be returning.
Zuiri G
Very dishonest practice. They perform one dental service and bill insurance for something different to get paid more. Do not waste your time and money here.
Tim Zook
Talk about a place that only cares about its patient's money. Haven't been in for an appointment for two years - yesterday I get an email telling me that my account will be sent to collections if it's not paid. Haven't ever received a statement or a phone call telling me that I owed money. Find out through a form email that apparently I had a balance after my last appointment. Glad that this place cared enough to try to call me before threatening my credit.
Emma Martin
Save your time and money and do not go here. Each time I came in, I waited 30 minutes to over an hour before being worked on. Even at my cleaning, I was there for three hours. Poor dental work was done, causing me to have to get it fixed at another dentist.
Jay M
I have been pleased with everything I've had here. They're the first place to get me to start using floss. Cleanings are great and the Doctor has been very informative and has cleared up any problem I have had. Definitely recommend crossroads dentistry.
Spencer Scott
Haven't been here in over a year and just received a bill that has no explanation of what the bill is for? Shady
Hunter Stone
Continued to schedule appointments without our knowledge after we made them aware that we had moved out of state. They tried charging missed appointment fees on these. Sleazy business practice.
Al DesMarteau
As a patient of Dr. Dan Fleming for 20+ years I can strongly recommend him to others. He has it all–attention to detail, a great staff, attractive environment (part art gallery), and a wide selection of music in constant play.
Jeff Blackwood
Chose them as my ongoing dentist. Did a great job fitting crowns. Highly recommend their care.