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Review of Roth Family Dentistry

Roth Family Dentistry is a dental clinic located in Missoula, Montana. The clinic offers a wide range of dental services, including cosmetic dentistry, denture care, teeth whitening, and emergency dental services. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Fridays until 3:00 pm. The clinic is closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent services, while others have criticized it for its poor services. Some customers have praised the staff for their professionalism and kindness, while others have criticized the staff for their rudeness and poor bedside manner.

Despite the mixed reviews, the clinic has a loyal customer base that has been visiting the clinic for many years. The clinic's staff is known for their friendly and welcoming attitude, and they always make sure that their patients feel comfortable and at ease during their visits.

The clinic's facilities are modern and well-maintained, and the clinic uses the latest technology and equipment to provide its services. The clinic's dentists are highly skilled and experienced, and they are committed to providing their patients with the best possible care.

In conclusion, Roth Family Dentistry is a dental clinic that offers a wide range of dental services. While the clinic has received mixed reviews from customers, it has a loyal customer base that has been visiting the clinic for many years. The clinic's staff is known for their friendly and welcoming attitude, and the clinic's facilities are modern and well-maintained.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Roth Family Dentistry Reviews - 30

2.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heather Onion

Heather Onion

πŸ‘ πŸ‘Ž 😐
Rough Treatment Verbal Aggression Painful Shot Terrible Human Bad Dentist

Absolutely the worst dentist I have ever been to. She was extremely rough with my mouth, is so mean to her hygienists they are visibly scared of her, and was verbally aggressive with me on several occasions. The final straw was when I went in for a filling. The shot she gave hurt so bad I yelled in pain and had to push her arm away from my mouth to get her to stop. She yelled at me that I could have hurt HER! She is a terrible human and an even worse dentist. Do not subject yourself to this woman, she should be shut down.

Michaela Blair

Michaela Blair

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Painful Poor Quality Unprofessional

My wisdom tooth (teeth) extraction was EFFING mortifying! I told her I could feel everything, and she kept on crunching my dang teeth. The fillings she did, all need redone. One area where she did a filling, my tooth broke in a huge chunk. Her practice needs shut down!

Elisha White

Elisha White

πŸ‘ πŸ‘Ž 😐
Poor professionalism Bad customer service Inconvenient

Let me just say I'm very disappointed in this office, my husband referred me to them as he had work done here he said it was great work. I went in had my teeth worked on made more appointments in which I got sick and could not go I was sick for over a month due to covid & the flu back to back I did call and reschedule and then come to find out I was not allowed to be seen there any longer as I rescheduled to many times. I'm sorry but I don't think people want you sick while working on your mouth, they referred me to another dentist in which they sent nothing of my files to them and now I am having to wait even longer to be seen a dentist. Very pore professionalism at this office. I wouldn't refer anyone to this office!!

Pamela Adams

Pamela Adams

πŸ‘ πŸ‘Ž 😐
Great Staff Excellent Service Highly Recommended

Dr. Roth and her staff are all just great - to a person. Everyone is kind and helpful and the Doc is tops! Just had three teeth extracted and quite frankly have had cleanings during the course of my life that left more residual pain.
I personally cannot recommend her more highly.
I have been going to see Dr. Kathy for a few years now and have never had a bad experience and in fact, almost look forward to going. To the dentist!

2SAND21

2SAND21

πŸ‘ πŸ‘Ž 😐
Misdiagnosis Outdated Technology Untrustworthy

I went in to get my teeth cleaned and she told me I had 4 cavities. When I was checking out 4 cavities turned into 8 and she was going to do caps on all of them... as far as I understood. I have never had a cavity before so it was all VERY unclear and I was automatically weary because when I was checking out what she had originally told me in the room was different on paper. It would have been 8 caps/fillings and 4 appointments. Just seemed very extreme. I decided to go with my gut and switched over to another dentist. The xrays and medical technology they use at Dr. Kathy DDS family dentistry is so outdated my other dentist couldn’t even use them to specify where I had cavities. (Which is a very good way of keeping people at there clinic.) My insurance only covers one X-ray per year so they asked if I could get my treatment plan from her clinic to at least help them decipher a plan of action. I called and asked and the secretary said yes of course, no problem. I drove across town the next day and once I was there she then proceeded to tell me they don’t have it... like in their computer systems they just don’t have my treatment plan. They printed me off a copy when I had first checked out.... not hand written. It was in there computer. They are lying, untrustworthy and trying to get every dime out of people as far as I can tell. Not worth it.

Debbie Hancock

Debbie Hancock

πŸ‘ πŸ‘Ž 😐
Professional Personable Highly Recommend

Always a positive experience each visit. Have been at same location (Dr Roth bought business from the original dentist I started with) for past 28 years. Since I'm self pay they've worked with me on payments. Dr Roth and her staff are very personable and professional. Highly recommend their services.

Nissa Kelly

Nissa Kelly

πŸ‘ πŸ‘Ž 😐
Professional Compassionate Painless

Kathy has been our dentist for years and we recommend her to everyone. Not only is she the pinnacle of professional, she is also incredibly compassionate and willing to go the extra mile to make every visit as painless as possible.

Angela Ireland

Angela Ireland

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Poor Bedside Manner Rude Lectured Unnecessary Treatment

I randomly chose Dr. Roth as my dentist as soon as I became insured. Dr Roth has very poor bedside manner and very rude. I have never had a cavity in my life and could not afford dental care for years while I was a college student. During my first appointment she was very rough with my mouth and repeatedly lectured me about not getting routine care, even though I take good care of my teeth and was again cavity free. Luckily after my exam she was honest with me and did not try to fill a healthy tooth like she has done with other patients. I do not recommend her poor service.

Kristen Crandell

Kristen Crandell

πŸ‘ πŸ‘Ž 😐
Bad Dentist Painful Fillings Poor Diagnosis

Do not go to Dr. Roth, under any circumstances.

I’d like to think that I give everyone the benefit of the doubt; negative reviews only reflect people who were angry enough to do something about it, there must be some happy folks out there? WRONG. Unfortunately, I have told my horror story to many folks, and I’ve heard from several other folks who have had similar horrific experiences with Dr. Roth. Please do not go to her for any dental procedures. (I do want to mention that her staff and dental assistants were very sweet and friendly!)

I had several cavities filled from her, several of which hurt painfully (to the point I was only eating soups) for months. I went back several times, sometimes as much as 3 times in a single week, to try to address the pain. They were very quick to schedule me for same day appointments (10+ of them), but I would spend from 30 minutes and over an hour sitting in the waiting room. At most of these appointments, she adjusted my bite. Many bite adjustments were done on teeth that had not been filled – i.e., healthy teeth. This is not standard practice, and healthy teeth should not generally be the ones heavily adjusted. I trusted that she was a dentist and the bite adjustments would eventually make the pain go away, but I was in tears for months.

I eventually gave up and visited another dentist, who did several relatively quick tests to figure out the problem. Turns out, ALL of the fillings Dr. Roth had done had to be replaced, ASAP. The pain I was experiencing had nothing to do with my bite, and everything to do with the fillings, which had not been properly applied and so didn’t create smooth attachments with my teeth. To figure this out literally took biting on a special stick for each of my teeth – the tests took maybe 15 minutes top to discover my problem. These are tests that Dr. Roth never did, or even mentioned. My new dentist told me that sometimes failed attachment happens, but for it to happen to all of my fillings at once was not likely. Dr. Roth had eventually (after much complaining and putting my foot down) replaced one of my fillings with a temporary β€˜soothing’ filling, which my new dentist went in to replace only to discover that the filling had been placed on an exposed nerve (that’s why it hurt so much!). so that tooth ended up getting a root canal.

As a final note, Dr. Roth had scheduled me for a wisdom tooth extraction, that would have been performed by herself. I count myself lucky that I left before that happened. My new dentist stressed that they would never perform a wisdom tooth extraction, and referred me to a specialist for the procedure.

In short, Dr. Roth should not be practicing. Despite my constant complaints and visits (many multiple times within a single week), she did not take the proper steps to establish what the problems were and fix the problems she created. Even without her terrible attitude, I wouldn’t wish Dr. Roth on anyone.

J O

J O

πŸ‘ πŸ‘Ž 😐
Unprofessional Rude Bad Service Wrong Scheduling

I recently had the unfortunate encounter with this supposed professional company. The first day I went in I was extremely nice because I understood that I needed lots of work. Dr. Roth made me wait 20 minutes in the back before she came in started scraping my already sore teeth. I was there for a good hour after that wait for a referral. My next appointment she was extremely rude, had my teeth cleaned that were already getting pulled, called me nasty and immediately after she left the room her assistant apologize for her comment and while I was sitting there she was clearly heard from the office that she was thought I was ethier a meth or heroin addict which I nevereally have been or will be and there were atleast 5 other people in the office including clients. I was leaving and before I walked out of the waiting room her and her secretary started talking about how I was liar and that was all I heardo before leaving in tears. I was scheduled for my teeth to be pulled and for some reason the secretary wrote down the wrong time so I missed my appointment and took unneeded time off from work. I refuse to go there, I don't recommend anyone there unless you want useless cleanings, wrong scheduled times, and to be talked down to each time.

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