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Review of Absolute Dental - Topsy

Absolute Dental - Topsy: Providing Comprehensive Dental Care Services in Carson City, Nevada

Absolute Dental - Topsy is a dental clinic located at 956 Topsy Ln #103, Carson City, Nevada. The clinic offers a wide range of dental services, including cosmetic dentistry, dental hygiene, dental implants, endodontics, orthodontics, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM.

The clinic's team of dental professionals is committed to providing high-quality dental care services to their patients. They use state-of-the-art equipment and technology to ensure that their patients receive the best possible care. The clinic's staff is friendly and welcoming, making patients feel comfortable during their visit.

However, the clinic has received mixed reviews from its customers. While some customers have praised the clinic's staff and services, others have expressed their dissatisfaction with the clinic's customer service and scheduling. Some customers have also complained about the clinic's billing practices.

Despite the mixed reviews, Absolute Dental - Topsy remains a popular choice for dental care services in Carson City. The clinic's commitment to providing high-quality dental care services and its use of state-of-the-art technology make it a reliable option for those seeking dental care services in the area.

If you are looking for a dental clinic that offers comprehensive dental care services in Carson City, Nevada, Absolute Dental - Topsy is worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Absolute Dental - Topsy Reviews - 170

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Larry Williams

Larry Williams

πŸ‘ πŸ‘Ž 😐
Rip-off Unnecessary Services Poor Customer Service

ABSOLUTE RIP-OFF
Let me explain what Absolute Dental is. They are the McDonald's of the dental industry. Yes, they will get you in the door with an initial exam of $39 - but then, they will do their level best to up-sell you on ridiculous services that are NOT NEEDED. I went in there for a routine teeth cleaning ($100). Because I was a new patient - I was required to get the X-Rays and Exam ($39). Okay fine. I'll do that. No cavities, btw, and everything else (crowns, etc.) all appear fine.

After my initial exam, they brought in a Periodontist to exam my gums. For the record, I have had professional (high-end) dentistry care all of my life - for 62 years. Professional crowns, root canals, routine cleanings and everything all my life. I have NEVER had any problem whatsoever with my gums!!! A year ago I retired and went with a new health insurance plan that did NOT offer dental insurance - hence, why I ended up at Absolute Dental.

So, after my exam, the Periodontist says that I have Gum Disease. WHAT? They then sent in the nicely dressed front desk lady (who handles the financing) who proceeds to tell me the "deep cleaning" that I need will cost $1700. "Are you f***ing kidding me?" They REFUSED to do the standard teeth cleaning for $100 as advertised. I literally laughed, stood up from the dental chair and walked out. BYE BYE!!!

I would give this ABSOLUTE RIP-OFF of a business zero stars if I could. Their mission is to find suckers who are desperate for cheap service only to get them on a finance plan and upsell them on services they don't really need. Avoid Absolute Dental at all cost. Go to a real dentist, you'll thank me later.

Julia

Julia

πŸ‘ πŸ‘Ž 😐
Poor Treatment Unprofessional Staff Bad Customer Service Inconvenient Location

I was treated incredibly poorly by multiple staff members here. I paid $39 dollars for a FULL exam and COMPLETE x-rays. They took 2 x-rays of a single tooth and didn't bother explaining my situation with my insurance. Front staff and the technician were rude and treated me like I was an inconvenience to them even though I waited 3 months for this appointment. Drive the extra 15 minutes to the other location and be treated like a human being

JIM PHILLIPS

JIM PHILLIPS

πŸ‘ πŸ‘Ž 😐
Great Staff Painless Experience Free Repair

Amanda was wonderful. The gal who worked on me was gentle and made my experience painless. Her assistant was a funny and helpful. Above all, my repair was free even though there was no implied guarantee. Overall great staff here. I will return.

Amanda Kneisel

Amanda Kneisel

πŸ‘ πŸ‘Ž 😐
Great Service Efficient Recommend

My daughter Natasha was seen with Jill and she loved her! Jill was able to do her cleaning and sealants the same day! Which made things much easier for me. I would recommend this place to anyone! Thank you for making my daughter feel comfortable in the chair.

Mike-Lee Torres

Mike-Lee Torres

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

Absolute Dental is by far the best! Despite having to drive so far, it is definitely worth it! They keep my teeth looking great!! The best part is the staff! One gentleman in particular, David. Goes above and beyond to make sure everyone is well taken care of and always maintains a positive attitude! You will not find the phenomenal service that David provides anywhere else!!

Todd Sawyer

Had been searching around Reno for a good dental office and was referred to Absolute Dental. I was a little hesitant at first due to the fact that it was in Carson City, however upon visiting I was shocked at how incredible this place is. The staff is wonderful. Very courteous, helpful, and attentive of the patients needs. One staff member especially, David, is a very kind young man. Not only is he great at doing his job, but he goes above and beyond for patients, making sure to make them feel welcome, not just surface level things you get from people who want to get you in and out of their offices as soon as possible. If you’re in need of dental work, this is your go to place.

Jay

I had such a great experience at this dental office! From start to finish every person I met was so helpful and understanding to my needs. The staff is very personable and helped me feel comfortable when I was being guided figuring out the financial help I need through care credit. Thanks again guys for the recommendation of credit care.πŸ‘

Jessica Dodge

Very very friendly!!! Made me feel so comfortable and relaxed and I was so nervous going in. They introduced themselves and asked if I need anything every step of the way. Doctor is very nice and calming and introduced himself to me and asking questions and if I was okay.
Loved the staff and my experience was a breeze. Definitely will be returning for any of my dental needs :) thank you all for youe awesomeness :)

ace ofshpaid

I haven't had a check up for a while and I was very nervous. But the visit was painless thanks to Dr. Albander and her hygienist Richard. They were very professional and accommodating of my needs, I will definitely be back

Randy Marquis

I equate the experience of going to absolute dental like eating at the cheapest hotel buffet. The lowest of low end professionalism from the staff and food!
They ABSOLUTELY do not answer the phone nor do they return phone calls. As of this writing, i have been calling and waiting for a call back for 2weeks now
They ABSOLUTELY do not make you feel like they know what they are doing as they only want to do whats best monetarily for them
They ABSOLUTELY don’t care as they change and cancel appointments on a whim with no rhyme or reason

You should ABSOLUTELY weigh your options before you go down their third world practice of dentistry

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Absolute Dental - Topsy Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday