Absolute Dental - Topsy

Staff was kind and courteous. They took the time to explain procedures and they always seem to care about their patients' well being. Started with my husband as a patient, but now it will be my family dentist for my kids and myself as well.

Management that refuses to take responsibility for their actions. My partner has left 3 voice-mails for the manager. They do not call back. They over charged her for x-rays of one tooth and are refusing to give her money back, or provide the actual service she paid for.

Long story short, they charged her the price of a full set of x-rays, then only xrayd one tooth. When we tried to bring it to their attention, they ignored us.

Essentially this location is misleading the public. Be careful.

They take very good care of me here! The staff is friendly and professional! Thanks to them, I have all my own teeth still!

I'd give them a zero if I could. I had a tooth fall apart at breakfast and they wasted my entire day. I asked if they could get me in that day and they said yes. My appt was at 1pm, they did x-rays, and then said they close in 20 minutes. The worst part was the price for a crown- $2300. I've never paid that much for a crown. But wait, if you buy a protection plan for $99, the price drops to $1150. What? I've never heard of that in a professional office. The three people who talked to me while in the chair all said we're doing a crown, but it could turn into a root canal. That made me nervous, no dentist has said that to me before. A crown is a crown. There is nothing about this office or its conduct that gave me any confidence.

I called yesterday morning for an Emergency tooth extraction, couldn't eat for 1 1/2 days and they scheduled me the next day, that's the only reason they got the 2/5 and not 0/5. So I'm in serious pain, jaw , headaches, ect.. I come in at 1:45 for my 2:00 pm appointment and before I started filling out paperwork I was asked what I was here for.. Excuse me? An Emergency extraction. They told me sorry they're dentist called in sick today, the lady in charge was standing over the shoulder of the front desk lady and told me they called everyone this morning around 10:30am. I had no missed calls, no voicemail, no text or email. I was not informed that they were cancelling my appointment, and they had referred their other patients to absolute dental on the other side of town which was booked. I was supposed to be leaving town in 3 days for the holidays and now I'm not able to get any appointment until January 2017.!! It's December 21st and I can't eat right now. Thank you absolute dental for the worst dental experience of my life. That was very unprofessional to not let someone know your cancelling their EMERGENCY appointment. Especially under these circumstances. So this was my experience with absolute dental. I hope you all take precautionary measures before trusting absolute dental to stick to their word, because I didn't and now I'm stuck NOT eating this Christmas. Thanks again absolute dental😀

Have to get the same tooth again fixed for the 3rd time! I am sick and tired of paying 700$ for them to fix the same tooth cause they keep messing it up the last time and blaming it on the last doctor! How unprofessional. On top to that they lost my last payment off 300$ from a year ago so they sent to another bill and admitted they lost my account and bill, yet I still in there eyes owe them money! Despite all there mistakes they made, there is no patient morality or service.
Have found a different dentist and glad I did!

The Staff were really helpful and made my anxiety go away quick. It was a quick visit even though I was a new patient.

Always wonderful service.. I go here slot

This was my first visit EVER to a dentist. Everyone was super nice and helpful with my first experience. Kivin, one of the assistants of Dr. B was extremely nice. She right away started a conversation with me to take my minds off of things. Both Kivin and Dr. B were very informative to my mom and I. They took X-rays and gave my teeth a cleaning. I felt comfortable with everything. I started to laugh at one point because of Kivin hitting Dr. B on accident. Dr. B right away made me laugh with jokes and whatnot. We will definitely return back to this wonderful, non-scary, helpful place. 👏👏👏

Stay Away! Are these other reviews fake. I've had two dealings with absolute dental and they are horrible. From customer service to dental practice. There are a couple nice people in their offices, but far and few. They were so bad that I tried calling corporate and sat on hold for over 30 min. Finally giving call back number and they still never called. I will never go there again. Try the one in Fernley...I forgot there name but A+ service