Dr. Tung D Nguyen, DDS

I have gone to a couple different dentist over the years and my daughter recommended this practice to me when it was Dr. Panna's office then Dr. Tung took over. I love the fact I don't feel the numbing and the procedure. He also was great at repairing my caps after I broke them. He has a way of making you feel comfortable to release the anxiety while getting your procedures done. I then in turn recommended my son to come her and he loves it.

I truly recommend Dr. Tung to anyone....

Miss scared of dentist now works for the dentist......

If you're uptight or can't handle jokes then don't schedule an appointment here. Dr. Nguyen is goofy with his patients, making it a friendly atmosphere and the experience to be so much more pleasant. I never have anxiety coming here because I trust his care and that he means well for his patients.

I was a walk in and didn’t call ahead to schedule any appointment due to my abrupt gum/ tooth pain but Dr. Nguyen was super kind enough to quickly accommodate my request and see me right away. The entire process went smoothly, I was pain free afterward- thank you so much Dr. Nguyen and his front desk member !!! I would definitely recommended this place for future visit!!!!

Dr. Nguyen is one if the best dentist in the CNY area! This Doctor will fix your teeth if they are fixable! Not extract! The staff is also amazing! Kind, courteous, helpful and Knowledgeable! Dr. Nguyen does his work thoroughly with no pain! We are lucky to have him in N. Syracuse. He's got a great Sense of humor too! Excellent! To all the negative comments, I don't believe most of them. This office is always kind and courteous. I've never waited

I don’t have anything negative to say. I was in and out, got my cleaning and x-rays done. Jamie was super nice and gentle with my cleaning. Dr.Nguyen was great, He had a great sense of humor and was honest. I’m not sure why anyone would put bad reviews for this office… I am super grateful I found this dental office especially coming from my previous dentist office which was Great Northern Dental 😩😩

Let me first say I have worked in a dental clinic both back and front office. So I made sure to ask about the insurance prior to being seated.

After waiting close to 3 months for this appointment, my first impression was very good! I had a great experience until I received a bill for preventative / diagnostics and after following up with the insurance I am informed that this provider is not in network with my insurance. So I called the clinic to ask them why I was not made aware during my initial visit when I handed my insurance card to the front desk. Immediately I was met with the worst customer service. I am cut off in the middle of my question, my concern is not being addressed, and the attitude is as if I am looking for a fight.

There is no compassion or appreciation for you as a patient. Idk I’m truly saddened to have to find another clinic for my entire family after waiting this long to get an initial visit.

It’s really sad when the provider and practice it self are great, but you’re treated like trash by the front office. They are the face of the practice. They should take pride in their job & truly care about helping people. Not just be there for a paycheck!

Dr. Nguyen and his staff are wonderful! They are all very knowledgeable and friendly. The office is very clean. I feel that I receive the best care at every visit. Dr. N put me at ease while I was having a very big procedure done and made sure that I did not feel pain. I feel very comfortable going to Dr. Nguyen and I’m so happy that he has brought back my smile and dental health. I highly recommend him!

I’ve always hated the dentist, I use to be the worst patient, I was traumatized as a child, when I first started coming here it was panna Howell I started to slowly get use to her, and started being a “better patient” my whole family comes here also, when she retired I was once again nervous to go and I was back to square one but the dentist is very funny, and my anxiety goes away he makes you distracted so you don’t think about what’s going on he is professional and he takes his time and isn’t all about the money he wants the best for the patients ! Very friendly, professional! And all around great!

I came to Dr Nguyen's office today as I had a crown break. This was my first visit, my dentist, Dr Cabrey retired. I was with him for 35 years! I found the office staff to be helpful and pleasant, even better, funny and made me more comfortable at this new practice! Dr. Nguyen was wonderful and I loved his sense of humor. He repaired my crown quickly and PAINLESSLY! I already feel at "home" here and I scheduled my next appointment. Thumbs up for this Dentist! No hesitation if you are looking for a dentist!!!

After reading several negative reviews about fillings, I thought I would share my experience to negate. I was an inherited patient after the dentist I was going to retired, and was a bit hesitant at first to openly trust this doctor. He indicated I had two bottom molar cavities, and two additional upper molars that would may attention in the future. I had never had a cavity since I was a young child, but Dr. Nguyen is adamant in educating his patients and transparently showing the concerns. He provided a mirror so I could see first hand the holes that had developed, and proceeded to provide tips for better dental hygiene to prevent future occurrences. He offered the chance for me to preventatively repair the uppers.

As far as the negative comments regarding the front office staff, I think everyone needs to have a little more compassion and empathy. This office, just like every other dental office, had to shut down during the pandemic and reschedule ALL appointments. It does not excuse rudeness, but we all have had our days where we have misdirected anger and frustration to the wrong party. I have never had a bad interaction with any of the staff, so take those reviews with a grain of salt.