Review of Arden Premier Dentistry
Arden Premier Dentistry: High-Quality Dental Care for Your Family
Arden Premier Dentistry is a dental clinic located in Arden, North Carolina, that provides a range of dental services to patients of all ages. The clinic offers general dentistry, cosmetic dentistry, and emergency dental services. The clinic is staffed by a team of experienced and friendly dental professionals who are committed to providing the highest quality dental care to their patients.
The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm, making it convenient for patients to schedule appointments around their busy schedules. The clinic is closed on Fridays, Saturdays, and Sundays.
The clinic's location is easily accessible, and the staff is welcoming and accommodating. Patients are made to feel comfortable and at ease from the moment they walk through the door. The clinic's facilities are modern and well-maintained, and the equipment used is state-of-the-art.
Arden Premier Dentistry has received positive reviews from many of its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and expertise. Patients have also praised the clinic's dentists for their gentle touch and their ability to put patients at ease during procedures.
If you are looking for a dental clinic that provides high-quality dental care for your family, Arden Premier Dentistry is an excellent choice. The clinic's experienced and friendly staff, modern facilities, and state-of-the-art equipment make it one of the best dental clinics in the Arden area.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Francesca Paine
Excellent office. We recently moved from the South Florida area and needed a new dentist. We chose this office by chance and I’m so glad we did. The staff are so friendly and caring. Dr Hickman is fantastic. My husband and I have pretty bad teeth and I have never felt more comfortable. Never once did he shame me or make me feel bad. I highly recommend this office.
Makenzie Wilbourn
I am very unsatisfied with my recent experiences at this dental office. I’ve been going here for 2 years and have had 3 different dentists, very inconsistent. Never left feeling like it was outstanding service either. The last cleaning I had was an absolute joke by Maria. She got the toothpaste in my hair and kept spraying my face. I thought it was her first cleaning ever and it felt so rushed being scheduled as the last appt. Then I scheduled to have two fillings done within two weeks following that cleaning. Maria was the hygienist again and she was shoving a mouthpiece in my mouth right at the start of the appt. I started to feel the corner of my lip starting to burn as I’m paying $100 for the two fillings. I go to my car, take my mask off & wiped off skin… I go back inside to let the dentist know that my face was burning and I did not know why. He put vasoline on it, apologized a lot, and kept saying “thank you for being so understanding.” He even added that I may have sensitive skin… it was an acid burn from a product he was using. I had a headache all weekend following the fillings due to my bite being slightly off and readjusting. I contacted the office to ask for compensation for the recent events and having my bite fixed. They did not offer me any compensation and when he filed down my fillings he told me that the acid burn was “healing well” & that it happens all the time. I will not be returning nor recommend this place to anybody.
Jennifer Lynch
The office staff and hygienist are amazing. They are kind and helpful, and took time to explain my insurance and the treatments that I needed. The office received a 3 star only because they balanced the Dr. He was condescending, rude and argued with me (the patient) about his credentials versus my specialist over a condition that I have. I'm surprised anyone else can fit in the room with his ego. The Dr that was there until March 2020 was amazing - this new guy not so much.
Sheila Mcclellan
Ladies at check in were very nice and pleasant. Very efficient. I didn't have to wait long at all to go back.
Gini did my cleaning and she is awesome!! Very nice and personable. Remembered me from last 6 months.
I met Dr. Hickman and he was very thorough. Showed me pics of teeth that could potentially give me problems in the future.
At checkout I didn't wait at all. There
was someone checking out and Valerie told me to come to front window and she would check me out.
Very good appointment.
Shelby Bowling
We found Arden Premier Dentistry by using our insurance company's in-network directory. After my husband's first visit we were told that they are no longer in-network and we had to pay much more for the service provided. Come to find out, our insurance coverage is the same for out-of-network dentists. Amongst other billing mistakes, plus the humiliation and shaming experienced by the dentist in this office- it was an overall horrific experience. I would avoid this practice if you can.
joe valdez
The staff at Arden Premier were very friendly and accommodating. They are transparent and professional. I never felt like I was being pushed to get unnecessary services like I have before at other Dentist office. They are great with my entire family and I'm so happy I found this place.
M Moore
We had a great experience. Candice put me and my son at ease, very encouraging with positive reinforcement. I was so impressed that Dr. Planer had already coordinated a treatment plan with our orthodontist prior to our arrival. Very happy we chose this dental practice.
Perla Apodaca
From the time I arrived to the time I left. Everyone was so nice and professional. The ladies upfront made sure I had all I needed before I arrived. The dental hygienist, she did an amazing job in cleaning my teeth and answered all my questions. The dentist was very good and thorough about my dental care. He answered all my questions. I left feeling cared for. Keep up a great job!
Thank you again!
Brittany Whitehead
Dr. Planer and her staff are not only the warmest people and professionals, but they make sure you feel like an individual patient and not just the next slot in line. My young children were in for just their second visit to the dentist ever, and had such a positive experience. Highly recommend!
Melissa Carson
This office exceeded my expectations as a new patient. They welcomed me in, treated me like I had been a patient there forever. I enjoyed my routine cleaning and look forward to my next visit! Thank you to Beth my dental Hygenist and Dr. Planner as well as the staff checking patients in and out. Such a great office environment in all aspects!