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Review of Biltmore Dental Group

Biltmore Dental Group: Providing top-quality dental care to the residents of Asheville, North Carolina, Biltmore Dental Group is a well-known name in the local community. The dental practice offers a range of services, including general dentistry, cosmetic dentistry, emergency dental services, and teeth whitening.

The practice is open from Monday to Friday, with extended hours on weekdays, making it convenient for patients to schedule appointments around their busy schedules. Although the practice is closed on weekends, emergency dental services are available for patients in need.

The team at Biltmore Dental Group is highly professional and caring, ensuring that patients feel comfortable and at ease during their appointments. The practice has received numerous positive reviews from satisfied patients who appreciate the friendly and welcoming atmosphere. Patients have praised the practice for its excellent service, thorough cleanings, and knowledgeable and compassionate staff.

Biltmore Dental Group has a team of experienced dentists who are dedicated to providing personalized care to each patient. The practice uses the latest dental technology and techniques to ensure that patients receive the best possible care.

Overall, Biltmore Dental Group is a reliable and trustworthy dental practice that provides high-quality dental care to the local community. Patients can rest assured that they are in good hands when they visit this practice.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Biltmore Dental Group Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paul Deckman

I’ve always tried to get pro appointments as early as possible so I can get practitioners at the top of their day. I’m convinced that’s when all best work is accomplished. At 7:45 am, Biltmore Dental Group served up a fine, gentle welcome, fast, thorough service, and genuine patience explaining charges at the end. I’m going back for all that and decent pricing.

Nicholas Lancaster

Easy to get an appointment; I went for my second cleaning at the beginning of October; Very professional and no-nonsense dental hygiene - which is all I have experience of. No pressure to have additional procedures - so I am very happy with my new fuddling dentist (I was with my previous dentist for over 25 years before I moved to Asheville)

Ellen Widener

It would be great if more up-to-date x-ray films could be used. My hygienist was wonderful and I felt comfortable with the doctor.

Richette OBrien

Dr. Pence & staff were understanding and supportive/ non judgmental. Very helpful with navigating payment and future work.

Tasha Ashe

Two different dentists in this office worked on two of my teeth over the span of a year. Both teeth needed fillings and one a root canal. After my insurance was charged and I was charged several co pays to fill these teeth multiple times,because the fillings kept coming out, I had to have one of them pulled and was told the other would have to be pulled. I have filed a complaint through my insurance company because this is unacceptable. If the teeth needed pulled in the beginning this office would not have profited several thousand dollars off of me. It’s very clear that both dentists just want to keep charging over and over fraudulently. Oh and the second tooth can’t be fixed by them because my insurance has reached its limit this year!

timothy colgrove

Love this dental group. I have been with them for years. Tracy and Dr. Pence are the best. Always feel refreshed after my appointments. Thanks for the great cleaning.

aprilightful

Very professional staff.
Dr. Pence is awesome, he made me feel at ease and addressed all of my concerns.

Richard Stone

I'm so thankful to have found Biltmore Dental! I've had so many issues over the last year trying to get into different offices. BD made the whole process simple and quick.

Maranda Nicole

Had a dental emergency and I didn't know who to call or really what to do. I called Biltmore Dental and spoke to Pam, the receptionist. She was very nice and helpful. She was able to get me an apt that same day. I got to my apt early to fill out new patient forms. Had to wait maybe 15mins to get called back after I arrived. The dental assistant was also very nice. I think her name was Julia. She was very gentle when looking at my mouth since it was swollen and sore. All was going well until the dentist came in, DDS Milton Poulos, he was very rough when opening my mouth and looking around. I was literally in tears when he was doing anything in my mouth. He also talked down to me and acted as if I was just some stupid kid. Another thing I didn't like was that I wasn't able to work out any kind of payment agreement. I had to pay out of pocket that same day since I have no insurance. I mean 220$ just for an xray and a simple extraction. That's alot for some people.

Jana Edge

Thank you for making me feel like my smile was valuable to y'all. I haven't smiled in over 2 years since my horrible car accident yesterday was emotional for me but I got through it feeling better than what I did when I went in because of the way I was treated thank you thank you thank you!!!

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