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Review of Smiles of Cary Family Dentistry

Smiles of Cary Family Dentistry:

Smiles of Cary Family Dentistry is a dental clinic located in Cary, North Carolina. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, emergency dental services, oral surgery, orthodontics, pediatric dentistry, periodontics, and teeth whitening. The clinic is open from Monday to Friday, with limited hours on Friday and closed on weekends.

The clinic's staff is highly professional, friendly, and knowledgeable. They are committed to providing the best dental care possible to their patients. The clinic's hygienists are skilled and take their time to examine and treat each tooth individually. They are also proactive and attentive to their patients' dental care needs.

Many patients have praised the clinic's staff for their excellent service. Patients have reported that the staff is friendly, welcoming, and makes them feel comfortable during their visit. Patients have also praised the clinic's hygienists for their professionalism, consideration, and attention to detail. Many patients have reported that they have had a great experience with the clinic's dental services and that they would recommend the clinic to others.

However, some patients have reported that the clinic's staff can be unprofessional and apathetic. Some patients have also reported that the clinic can be busy and that they have had to wait for a long time to receive their dental services. Some patients have also reported that the clinic's treatment plan can prioritize making money over patient needs.

Overall, Smiles of Cary Family Dentistry is a great dental clinic that offers a wide range of dental services. The clinic's staff is highly professional, friendly, and knowledgeable. Patients have reported having a great experience with the clinic's dental services, although some have reported issues with the clinic's staff and wait times.

Amenities

  • Wheelchair-accessible elevator
  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Smiles of Cary Family Dentistry Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Said Chari

Sara was good and she did a great job in treating my teeth. She did not rush through , but instead she took her time to examine and treat each teeth individually and doesn’t move to the next until she is satisfied with it.
She was professional, considerate and took her time to answer all my questions and explain to me in details in what needs to be done.
She deserves A++ and he work ethic should be recognized.
Thank you Sara for the wonderful experience.

Kathryn Inscoe

Smiles of Cary always is professional and skillful in their services. They have always been proactive and attentive to my families dental care for many years and are very friendly, making us feel comfortable. If there is an emergency, they respond quickly and work hard to fit you in to provide skilled care and post follow up care. I definitely trust Smiles of Cary with all my families dental care so we can keep on smiling in Cary and beyond! :)

brent topping

Great dental service! Dr. Ferzli and the entire staff were very friendly. I had a cavity filled and a teeth cleaning with no pain at all. Would recommend to anyone who has any hesitations or anxiety with dental work.

Christa Rafei

My husband and I have been with this office for about a year now and our last visit was the best because of Amanda. She was so friendly, talked to us about our concerns and actually tried to give us solutions. Our teeth felt nice and clean when we left but not sore like in the past. Go see Amanda!

Daniella Birnbaum

The girls and Dr. Lee were amazing I am so happy that I found them as a dentist. They made me feel super comfortable and explained every part of the process! The whole family will be patients

Jason Lowery

Great visit this morning. Amanda did an amazing job and is very knowledgeable. It's nice to feel comfortable in a dental chair.

Daniel Salinas

Dr. Lee and his staff are phenomenal. I hadn't establishes a dentistry and had been here for 6mnths. I needed a last min dental exam and cleaning for work. I called several places and couldn't get in for weeks-mnths. Not only were they able to see me but the staff was amazing. They are so friendly and quick. There is not waiting forever to get seen! Dr. Lee look his time to exam my x-rays and discuss a plan to get my teeth where they need to be. His assistant Jessica was awesome and energetic. You cam tell these people love their job.

Zaya Erdenepil

They are professional and good.
But the problem is they don't care about other peoples time.
You make appointment at certain time. Then bunch of people has appointment at same. You have to wait a lot. Dentists are busy. Just wastes other peoples time. You have know idea how long simple filling takes. It will take 2 hours at least. 30 minutes for actual filling + 1 hour waiting.

They prioritizes making money and getting most of the money from the insurance. I noticed from their treatment plan, they prioritize to get money first meaning crown, bunch of x-rays then very last filling and cleaning. I am not sure how they prioritize treatment plan. Highest earning to lowest or patient needed first in terms of health...

I scheduled appointment for cleaning. But ended up getting bunch of x-rays and treatment plan. It took 4 hours. mostly waiting and waiting. They didn't even do the cleaning... You know other people have job too. Its crazy that when you schedule appt for cleaning, you ended up not getting cleaning service and spent 4 hours there.

Vernita Davis

He has no idea what he is doing compared to other dentists I have been too. He is nice and just goes through the motions. He doesn't point ideas what is best for each individual patient. He book a lot of patients at once and run around from door to door. He definitely don't give me any undivided attention. Years ago, I left my appointment with two holes in two of my tooth that he forgot to fill. I still went back because he always have appointments open. The first time, I went back , he didn't fill my front tooth correctly. The second filling I had done, he didn't fill that tooth correctly either. I went back for a total of three times for redos. It was a waste of my time and gas. He needs to stop over booking in order for him to do his job right the first time.

Angela Lindsay

Dr. Lee is a very nice guy. He walks with confidence. However, it’s not Dr. Lee that’s the problem. It’s his assistants, his office staff that has EXTREMELY nasty attitudes. They have smart replies when you are genuinely trying to get an answer pertaining to an emergency. All of them makes it extremely difficult for you to get proper care from Dr. Lee. One of the managers actually had made a smart statement when my Husband tried to find my son and I. I had/have pain and a few comments the office manager stated was that “I guess you’ll just be in pain then” “You dropped the ball” (because my family got sick). They lied about calling my referral they suggested just to get me off the phone. I can go on and on but my paragraph is already lengthy. Overall, TERRIBLE customer service! If you have any tooth pain, I do not recommend these people at all!

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