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Review of Smiles of Cary Family Dentistry

Smiles of Cary Family Dentistry:

Smiles of Cary Family Dentistry is a dental clinic located in Cary, North Carolina. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, emergency dental services, oral surgery, orthodontics, pediatric dentistry, periodontics, and teeth whitening. The clinic is open from Monday to Friday, with limited hours on Friday and closed on weekends.

The clinic's staff is highly professional, friendly, and knowledgeable. They are committed to providing the best dental care possible to their patients. The clinic's hygienists are skilled and take their time to examine and treat each tooth individually. They are also proactive and attentive to their patients' dental care needs.

Many patients have praised the clinic's staff for their excellent service. Patients have reported that the staff is friendly, welcoming, and makes them feel comfortable during their visit. Patients have also praised the clinic's hygienists for their professionalism, consideration, and attention to detail. Many patients have reported that they have had a great experience with the clinic's dental services and that they would recommend the clinic to others.

However, some patients have reported that the clinic's staff can be unprofessional and apathetic. Some patients have also reported that the clinic can be busy and that they have had to wait for a long time to receive their dental services. Some patients have also reported that the clinic's treatment plan can prioritize making money over patient needs.

Overall, Smiles of Cary Family Dentistry is a great dental clinic that offers a wide range of dental services. The clinic's staff is highly professional, friendly, and knowledgeable. Patients have reported having a great experience with the clinic's dental services, although some have reported issues with the clinic's staff and wait times.

Amenities

  • Wheelchair-accessible elevator
  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Smiles of Cary Family Dentistry Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Hacı Bayram Şahin

They made me waited 1.5 hours passed my appointment till exam start. I got confirmed two times about my bill. They also confirmed from insurance company. There was a lady very rude in communication. While leaving I asked last time to her if we all set ( I paid all they asked) and she replied yes. Then I got another bill to my mailbox. I canceled all the appointments by then. TheI wasted my 1.5 hour on the phone ( they admit their mistake but it does not help me to pay extra $200) and 10 minute for this comment. I do not want you to loose your time and money.

tim van schoik

I recently moved to this area from another state. Dr. Ferzli and his staff were very efficient, friendly, and thorough from check-in to x-rays to cleaning to setting up my next appointment. The hygienist Caroline was extremely good! It was a pleasant experience for my first visit!

Mindy Monell (Mindy)

Dr. Ferzli has been seeing my kids for the last 7+ years and has always been very pleasant. I have referred quite a few to this practice and will continue to do so. Great staff and great treatment thus far !

Ralph Kramden

As a physician and a patient, I've had a lot of experience. Retired now, I enjoy my life and I enjoy taking care of myself. I completely trust Dr. Charles Ferzli who, , like his wonderful staff, is knowledgeable, compassionate and has a sense of humor :-) I have only blessings and much love for them...and you. Take care.

Jessica Clark

I had a pretty good first experience at Smiles of Cary. I was seen quickly, by everyone, and the staff took great measures to explain all that they could and could not do for me at the time (as I am pregnant) and even called my OB to get a clear for patient care. My dental hygienist was quick, gentle, and very friendly. Dr. Ferzli was the same.

However, upon checking out I was told that I should not bring my son with me to appointments (18 months, stayed in stroller the entire time, said hi to everyone and otherwise hardly made a peep aside from the occasional "mama". We were here for 1 1/2 hours). The reasoning was that it's not clean for him to be with me, you know, with everyone's spit flying around. I did ask if I could bring him when I scheduled the appointment, and was told yes. And before this conversation, I asked if Smiles treated toddlers, and was told yes. ALSO, was asked by this same receptionist when I was due (again, pregnant) and when I told her in four months, she said "wow, you've got a lot in there already, huh!' Not appreciated.

I'd really like to not let one person ruin this otherwise great experience, but I'm not sure if I'll be able to get childcare every six months, and I do expect professionalism from start to finish.

Marquita smith

Today was my first visit and the comfort level as well as staff were very welcoming. I was a litttle at ease but was reassured later on through my visit. So knowledgeable and helpful to my needs. I would recommend them to anyone I know. Dr. Ferzli as well as Marcia and assistants were a great help in my answered questions and helpful tips. Happy that I have found a great team that cares!

SUH 76

This place is amazing Dr. Lee and his team are so kind and caring. They make you feel very comfortable and explains everything that’s going to get done. Last but not least what Dr you know calls his patients the next day after having work done. My Dr!! Dr Lee thts who. I love this place so if your in the area and need a dentist go check them out I promise you won’t be let down...

MCA MCA

I love the atmosphere everyone always greets me with a smile, as soon as I walk into the reception area to whatever treatment area my family and I are having that day. Dr. Ferzli and his team are very knowledgable and patient, even with my very shy daughter.

Eugene Rozairo

I did cleaning and filling on my teeth and they really did good work. All the staff were friendly and took great care me. Highly recommended.

Anecia Sherie

I was a little nervous going in but Dr. Goodridge politeness and willingness to explain everything to a T was very disarming. I enjoyed the constant inquiry about if I was okay and being informed about all my treatment. I will be returning to complete my work.

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