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Review of Smiles of Cary Family Dentistry

Smiles of Cary Family Dentistry:

Smiles of Cary Family Dentistry is a dental clinic located in Cary, North Carolina. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, emergency dental services, oral surgery, orthodontics, pediatric dentistry, periodontics, and teeth whitening. The clinic is open from Monday to Friday, with limited hours on Friday and closed on weekends.

The clinic's staff is highly professional, friendly, and knowledgeable. They are committed to providing the best dental care possible to their patients. The clinic's hygienists are skilled and take their time to examine and treat each tooth individually. They are also proactive and attentive to their patients' dental care needs.

Many patients have praised the clinic's staff for their excellent service. Patients have reported that the staff is friendly, welcoming, and makes them feel comfortable during their visit. Patients have also praised the clinic's hygienists for their professionalism, consideration, and attention to detail. Many patients have reported that they have had a great experience with the clinic's dental services and that they would recommend the clinic to others.

However, some patients have reported that the clinic's staff can be unprofessional and apathetic. Some patients have also reported that the clinic can be busy and that they have had to wait for a long time to receive their dental services. Some patients have also reported that the clinic's treatment plan can prioritize making money over patient needs.

Overall, Smiles of Cary Family Dentistry is a great dental clinic that offers a wide range of dental services. The clinic's staff is highly professional, friendly, and knowledgeable. Patients have reported having a great experience with the clinic's dental services, although some have reported issues with the clinic's staff and wait times.

Amenities

  • Wheelchair-accessible elevator
  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Smiles of Cary Family Dentistry Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sarah Alhorani

I had an amazing experience with Dr. Lee and his dental assistant Waled. They were very patient and Waled explained my treatment plan in detail in my own language which was very helpful .
Rikki at the front was amazing also, actually
All the people in this clinic were very friendly and nice.I highly recommend this clinic to anyone.

Jill Lerner

Staff is excellent and very friendly. I have now seen two of the three dentists and both were kind, efficient and did a wonderful job. I am encouraging others to use this fantastic practice!!

melody cubillos

10-stars!

I found Smiles of Cary Family Dentistry on Groupon.
I fell in love with their customer service the moment I arrived.

Their staff is so welcoming and attentive.
Katika helped me personally during both my dental visits and I will continue to request her moving forward.

I live 25+ minutes away with many other options near my home, but I will make the drive every time for this staff!

E Sands

My daughter had tooth pain and her regular dentist couldn't squeeze her in. Smiles of Cary not only got her an appointment, but made us feel welcome and comfortable. The issue was resolved and my daughter left happy. Highly recommend.

Nichole Jackson Chilton

Dr. Ferzli and his staff always go above and beyond. I never worry about any of my visits because I know I’m in good hands. They all truly care about your individual health and teeth and make sure they do all they can to keep your smile beautiful and healthy.

Lorraine Culp

Everyone was very professional and helpful! I was able to get in same day, due to a cancellation. The cleaning and exam went quickly, and a treatment plan was put together and well explained. The cost breakdown included my insurance contribution for each procedure. I was able to prioritize and book my first treatment immediately. I couldn't have asked for better service!

Autumn D Hayes

There are good dentists, there are great dentists, and then there is Dr. Goodrich, a dentist who belongs in a class of his own. From his "big brother" bedside manner, to his incredibly gentle touch, to his compassionate heart, his impressive education and phenomenal expertise in the field. There is NO ONE else my family and I will go to for all our dental needs. Thank you Dr. Goodrich and his amazing dental assistant Ree for changing the course of my dental future. You erased years of childhood nightmares within the first five minutes I was under your care. "Beauty is the smile of a loving heart." - Debasish Mridha Smiles of Cary, the beauty of your smile is felt. I thank you from the bottom of my heart. Autumn Hayes

Matreshia Bennett

All I can say is 5 STARS from the phone call to schedule my appointment. And to get one the same day!! The staff is so friendly and warm... such beautiful smiles There's nothing like finding a group of people that love what that do and care about your health . I am recommending anyone looking for a family. Well look no further Smiles of Cary Family Dentistry is the place to be!!

Eclecta Creative Group

I have been coming here for years. The experience has ALWAYS been a 5 star experience for me. From the front door to the dentist chair I truly feel cared for. I have always feared dentist since I was a child so finding a nurturing atmosphere is something I have always looked for. I was greeted with a pleasant smile from the receptionist Eric as he took my information in preparation for my cleaning. I was takin back to the chair from another woman who unfortunately I do not remember her name but who was very nice and and I began to feel the nervousness go away. I was introduced to Gabrielle who was warm and welcoming and made my experience personal by just chatting through my process. After cleaning Dr. Ferzli noticed something in my mouth that could possibly be the cause of my ongoing headaches I have had for years, he guided me to Kim who explained in great detail all possible paths I could take to getting relief. She was very patient with me and took her time, I didn't feel rushed like I do in other dentist offices I have been in in the past. She even took my personal number and said she would do more research for me and get back with me just to make sure I was provided all information before making a final decision. Thank you Smiles of Cary for making my Customer Experience a Great one!

Arionna Stanley

The office staff is so disorganized and a bit incompetent. Which stinks because I really like the dental professionals, but each time the office staff drops the ball. A day that was supposed to be a great experience since it was my daughter's first visit to the office was ruined, because the staff did not update insurance as I asked 3 phone calls leading to the appointment. Nor did they confirm before my appointment started which normally is the procedure. I was told initially my routine cleaning would be no cost yet when it was time to checkout I was told something completely different. The staff had no accountability. Time to switch offices. I left a review via the followup email and still haven't recieved a follow up call.

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