East Charlotte Dental

My son has a abscess on his tooth and his grandma who has taking him to all his appointments when I was unavailable for the last 7years was denied to do so.. even though I signed a hippa form he was in pain and she refused to see him bc she is the new provider and will not see him with me. So I had to take him to the emergency room and I took all 5 my kids out of her office. She was rude and unthoughtful since his dad lives out of town and I’m here alone

This office has declined tremendously since it was sold by doctor Ross. I previously was a patient under Dr. Ross. I accompanied my child to her first visit and found someone else's gum stuck on the chair where it had apparently fallen out of someone else's mouth. I had to point it out to the hygenist. We were the first patient of the day. The office is dirty and no attention is kept to ensure that utensils do not touch unsanitary surfaces before attempting to use them in patients mouths. My first visit with her was our last visit!!!

Tammy & Phyllis are really sweet there, they are very kind and patient.

I have had an unpleasant experience with Dr. Draper. I had a lot of fillings done, and afterwards experienced a lot of pain. They would not see me right away due to cold sores caused by the initial treatment, so I had to wait. Dr. Draper refused to write a Rx for anything for my pain, even though it is keeping me up at night, I constantly have to keep icing my face, and I'm taking the maximum dosage of Tylenol and Advil, with those not touching the level of pain that I am in. I think it's normal for humans to fear pain, and that is why the dentist can be dreaded - fear of pain. I think Dr. Draper is insensitive to patients in pain, and if you are scared of being in pain, you should see a different dentist - one who would be more sensitive to your quality of life and care.

I asked for nitrus during the fillings, and Dr. Draper said I didn't need it, and she kept drilling away. I was visibly shaken and clearly distressed, but I was refused. The extreme stress of the visit caused cold sores, which was documented at my primary care physician. When I went back to address my pain, she wanted to adjust my bite by drilling on my teeth with no Novocaine, or nitrus, or anything. This was terrifying, so I did not do it. I left and I am just going to deal with the current pain I am, go to the ER if necessary, until I can get in with a different dentist to adjust my bite. We are going on week #3 now with extreme pain, & I can not chew any food whatsoever on the left side of my mouth.

On my follow-up visit, Dr. Draper wanted to get right in working on the right side cavities after drilling to adjust my bite, before the left side was working properly, which would have left me unable to eat solid food at ALL for who knows how long. I'm not sure if Dr. Draper is new at life, or dentistry, or what. Chewing food is a pretty basic necessity... I do have medicaid, and the only thing I can think of that would motivate a dentist to behave in such a way is that maybe Dr. Draper is in the habit of refusing pain and stress management to patients, to save her practice money. If this is the case, this is extremely unethical. If this is not the reason, her behavior is inhumane. I am not sure what is worse...

We had an awesome experience with Doctor Byrd. She informed us of everything she would do. Highly recommend her.

This dentist was ok, nothing impressive. Was bringing my daughter here until i received a letter from them stating they had accidentally emailed my daughters records along with her ssn and all personal info to another patient

I would like to thank East Charlotte Dental's entire staff. I had an emergency procedure and they worked with me to get it done. I was taken care of and relieved to be out of pain. They did an outstanding job and I would highly recommend East Charlotte Dental for your dental needs and services. Thank you Dr. Purdy and all the friendly staff there !

Dr.C took really good care for me. Very nice and made sure I was okay throughout the process! Everyone in the office were very nice as well🤗

Dr.C and ruby were wonderful! I really appreciate him and his work thank you sooo much! This is a really good dentist office

We absolutely love Dr. Lotakis as well as the hygienists, great patient communication, excellent people/person skills, dental care treatment procedures are phenomenal, we have never experienced any painful procedures with this office, we had a wonderful experience and will only use this office!

The temp was way too cold! I had to keep going outside to warm up!