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4.8

200 reviews
Dentist

Review of Excellence in Dentistry

Excellence in Dentistry: If you're looking for a dental practice that truly lives up to its name, look no further than Excellence in Dentistry in Troy, Ohio. This practice has a reputation for providing top-notch dental care to patients of all ages, and it's easy to see why. From the moment you walk in the door, you'll be greeted by friendly staff members who are dedicated to making your experience as comfortable and stress-free as possible.

The practice offers a wide range of dental services, including routine cleanings, fillings, crowns, and more. They also specialize in cosmetic dentistry, offering services like teeth whitening and veneers to help patients achieve the smile of their dreams. No matter what your dental needs may be, the team at Excellence in Dentistry is here to help.

One thing that sets this practice apart is their commitment to patient education. The dentists and hygienists take the time to explain each procedure in detail and answer any questions you may have, so you can feel confident and informed about your dental care. They also use the latest technology and techniques to ensure that each patient receives the highest quality care possible.

Patients rave about the friendly and welcoming atmosphere at Excellence in Dentistry, as well as the exceptional care they receive from the entire team. Whether you're a new patient or a long-time patient, you can expect to be treated like family at this practice.

If you're looking for a dental practice that truly lives up to its name, look no further than Excellence in Dentistry in Troy, Ohio. With their commitment to patient education, state-of-the-art technology, and friendly staff, you can feel confident that you're receiving the best possible care for your dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Excellence in Dentistry Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Craig Langston

With everything that is going on with the virus they went above and beyond to make my visit the best it could be. Abby was great very friendly and did a wonderful job cleaning my teeth.
I would refer anyone to excellence in dentistry

Becky Davidson

First of all, I absolutely love the fact that KLOVE was playing on the radio! The fact I could still listen to it while in the hygenist chair was great! For myself, it had a calming effect and made some of my fear subside. Bethany was awesome! I loved that she explained everything beforehand and talked to me while working in my mouth. She was very professional and caring! I couldn't have asked for a better experience!

Ciera Slaughter

Excellent staff, very helpful and polite. I was nervous about my procedure and they were very kind and genuine.

Catherine Roberts Wisecup (Catherine)

You are made to feel comfortable and the staff are friendly beginning with the receptionist and finishing with the rest of the employees. Looking for a dental office give Excellence in Dentistry a try you will be glad you did.

Debi Miller

Brandi always does a phenomenal job during my families cleanings. She is fun to chat with and makes a visit to the dentist enjoyable! Dr. Choi was super nice as usual!

Tonya Bair

I scheduled an emergency appointment after a recently root canal tooth fractured, leaving 1/2 of my canine tooth barely hanging from a thin piece of gum. I was seen by dr jones who said it needed extracted. I voiced concerns that I had a photo shoot scheduled and couldn’t go with a gap in my smile. I was told about flipper, bridge & implant. A flipper is a same day procedure at this office. It was Friday afternoon around 2:30 but they would not do it because they squeezed me in. And they didn’t know if I could even be seen for treatment within 2 weeks! For an emergency!

In fact they let me walk out in the same state I walked in. Only $77 lighter and livid!
The tooth would not last all weekend till I could get in with another dentist on Monday. The tooth came out while I slept.... hmm that could have been bad. The yellow root filler material was hanging out of a hole in my gum. I was being poked by a hard thread... Over the course of a few hours the root filler fell out completely from the hollowed out root of my tooth. So.
There is no protection to the open root bed that is access to thousands of microtubules..... Infection here is very serious and probable.

The scheduler did offer me a choice of a cookie or apple at Checkout. ( which seems cruel when you think about the # of people who can’t eat a cookie or apple after dental procedures.). Or in my case.....eating would not be prudent or comfortable.

Dr Jones refused to provide a trEatment that was available in office to others who had non emergency apt scheduled but not to me who had half a tooth hanging in front of my mouth.
Putting me at additional risk of serious infection.
The staff offered no temporary solution to this emergency situation.

But they did expect paid..,,
That is not the kind of service that could have gained a large familIes loyalty and praise.
Its a shame really. I have 8 children and 4 grandchildren that need a dentist. But no amount of cookies, complimentary coffee and reading glasses or even great support staff make up for failure to hear my concerns and treat me in an emergency situation by Dr Jones. I'm appalled.

Jane Kriesberg

Stan Kriesberg came in with a few dental questions on Thursday, September 12, 2019. Even though he had no appointment, Tammy made time to quickly see him, get him the answers to his queries, and have him ride away on his bicycle as one informed, happy camper! Tammy was amazing/incredible, and kudos to her and her extreme focus on customer satisfaction . . . thank you, Tammy!

Claudia Stephens

Very friendly and family oriented. I had a great experience. They explained every procedure, which is very important. There was little to no waiting in the waiting area. The staff was as pleasant and professional as they could be.

Bonnie Dowell

Always professional relaxed atmosphere. Andrea is great at her job. She is always pleasant and caring to make sure my experience is excellent.

Martin Elliott

Kind, considerate, friendly, efficient. Took me in right away having a awful infection and taking away the problem. Thank you Dr Steven.

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