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American Family Dentistry - Mountain Grove

4.6

184 reviews
Dentist
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Review of American Family Dentistry - Mountain Grove

American Family Dentistry - Mountain Grove is a dental practice located in Knoxville, Tennessee. The practice offers a range of dental services, including routine cleanings, fillings, crowns, and more. The office is open Monday through Friday, with early morning and evening appointments available to accommodate busy schedules.

The staff at American Family Dentistry - Mountain Grove is highly professional and friendly. Patients consistently report feeling comfortable and well-cared for during their visits. The practice is known for its efficiency, with patients rarely having to wait long periods of time to be seen.

Dr. Konrad is the primary dentist at American Family Dentistry - Mountain Grove. Patients praise his expertise and attention to detail, as well as his ability to explain procedures in a way that is easy to understand. The hygienists are also highly skilled and take great care to ensure patients are comfortable during cleanings.

While the majority of reviews for American Family Dentistry - Mountain Grove are positive, there are a few negative reviews. Some patients report issues with wait times or difficulty with insurance, while others express dissatisfaction with the quality of care they received. However, these negative reviews are in the minority and do not reflect the overall experience of most patients.

Overall, American Family Dentistry - Mountain Grove is a highly recommended dental practice in Knoxville. Patients can expect quality care from a friendly and professional staff, with a range of services available to meet their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

American Family Dentistry - Mountain Grove Reviews - 184

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andy Smith

Dr. Konrad is amazing! He really cares about his patients, and I am starting to love my teeth again! I’m so thankful I found a dentist that takes the time to explain to me what is going on, and gives me great advice/tips to help better my hygiene for my teeth!

Alexsandra Whitson

Megan Burkhart did my cleaning and was very nice and careful with her work. I've also seen Dr. Turker (Tim) Goksel for several appointments and he has done a good job on saving my tooth after it cracked when an old crown came off. He is also very knowledgeable and friendly. His assistant that helped him with my procedure was also a nice person to talk to and friendly. I appreciate that I'm able to go to the dentist, not have to stress about it, and that Dr. Turker (Tim) Goksel answered any questions I asked.

Danielle Brogdon

They were able to work with my schedule and get me in within a day of calling with a toothache. Very personable and gentle dentist. Highly recommend.

Vickey Kemper

Dr. Conrad and his staff are phenomenal ‼️
I travel an hour to his office because he is the 1st dentist I have gone to because hand his hygienist are so very gentle.
I Thank him and his staff for their service🥰

Jeanne White

Very friendly and professional staff from the front desk to the dentist and his assistant. Attentive to my elderly mother’s needs.

Debbie McNeely

I have a fear about having dental work done from a past experience but was made to feel totally comfortable here. They explained everything in detail about my upcoming work and answered all my questions. I would recommend them for sure.

Robert Ginn

When I arrived for a Hygienist appointment, wearing my face mask, I was impressed that there was a sign on the door indicating that face masks were REQUIRED until I opened the door. There were 3 other patients sitting in the waiting room and not one of them had a face mask on. I told my Hygienist about the issue and she immediately got it taken care of, but they either need to take the sign off of the door or enforce it. After all, during a dental visit patients are going to have at least 2 sets of hands in their mouths and the environment should be as “germ” free as possible.

Stoney OHanlon

Highly recommend! quick, painless service.

Update: I have been to Mountain Grove for cleaning and general work for years. This week I broke a tooth in front, and while it was not painful, it was very unsightly. This office got me in quickly and, unbelievably, repaired my broken tooth in just about an hour, with zero pain. I cannot recommend this office of dentists highly enough!

Susan Borden

Broke part of a tooth over a weekend. Was able to get an appointment in a short timeframe. Thankful Dr. Konrad was able to do a filling instead of a crown! He used to be my dentist in Maryville. Glad he's still close by. Dr. Konrad and the staff were all pleasant and helpful.

Amber Heeke

Does this place even really exist? I have now had 4 (no really, **four**) consecutive appointments canceled within 24 hours of the appointment time. (One was within the hour.) I just received a voice-mail with not so much as an apology. Honestly, it's my fault for continuing to attempt to reschedule after the second time. And the third. If you don't want your time wasted over and over and over again, I would suggest you find another dental office.

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American Family Dentistry - Mountain Grove Hours

  • Monday 8 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday