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Review of American Family Dentistry - Memphis Poplar

American Family Dentistry - Memphis Poplar is a dental clinic located in Memphis, Tennessee. The clinic offers a variety of dental services, including dental implants, periodontics, denture care, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic is located at 5270 Poplar Ave STE 101, Memphis, TN 38119. The clinic's location is easily accessible, and there is ample parking space available. The clinic's staff is friendly and welcoming, and they make patients feel comfortable during their visits. The clinic is clean and well-maintained, and the equipment used is up-to-date and modern.

The clinic has received mixed reviews from its customers. While some customers have praised the clinic's staff and services, others have expressed disappointment with the clinic's customer service and appointment scheduling. However, the majority of the reviews are positive, with customers praising the clinic's knowledgeable and helpful staff, short wait times, and professional services.

If you're looking for a dental clinic in Memphis, American Family Dentistry - Memphis Poplar is worth considering. The clinic offers a range of dental services, and the staff is friendly and professional. However, it's important to note that the clinic's appointment scheduling and customer service may not be up to everyone's expectations.

Amenities

  • Wheelchair accessible entrance

American Family Dentistry - Memphis Poplar Reviews - 103

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kim Evans

Great staff. I was just there on Monday for my cleaning and my Dental Hygienist was five star. Dr. Wilson was on point as always the best. I suggest this office if you're looking for a Dentist. They are closed on Friday's FYI. So I'm sure you can get an appointment Monday thru Thursday., so you can keep smiling 😁

Gerald Moore

Great job as usual. Angela the Hygienist very professional She was ready, knowledgable, and gentle. Dr. Wilson did his check and the receptionist was welcoming and nice on my way out. Good job and thanks for the service.

Risa Baer

The reason I’m giving the rating a two star is not because of the exam or the staff in the office as they were very nice and the hygienist was good too. But and this really bugs me, the dentist wasn’t in the office and no one told me until I was literally sitting in the hygienist chair. Part of the visit is so the dentist can check my teeth, gums, mouth etc…without him there it’s like going to the gynecologist and having the nurse do everything and then tell you oh by the way the doctor isn’t here today while you are on the table ready for an exam(well that’s the extreme but you get the picture) I should have been told as soon as I walked in the door or better yet been called that morning, my appointment wasn’t until 10am. Also, this was a rescheduled appointment not on my part but on the offices part. I like the office but with this mismanagement I think I’ll look for a new dentist in the next six months

Ruthie

I always have a good experience here. I do wish they had more cleaning tools to help them get a better clean for patients wearing braces though.

James King

Absolutely a waste of time. I first went to them in mid December 2021. I couldn't get another appointment until March 2nd, Over 2 months later. Today, Feb. 16, i get a call from them they need to reschedule to March 10th. This is completely unacceptable I told the lady on the phone.
I would NEVER recommend them as they are not the least bit dependable!

Darron Stokes

The office is clean and the people are very friendly but my issue is with the dental hygienist that clean my teeth she has a tendency not to wash her hands after opening the door touching the door handle too let you into back, will come in behind me put on gloves like she just did me a favor. / I must say my six month visit on 2/15/23 was much better than my previous one the dental hygienist was very professional took her time to wash her hands before she put on her gloves took her time to clean my teeth correctly I noticed the difference immediately when she finished, she took the time to have a small conversation with me before she started and was just kind, caring and respectfull looking forward to my return in 6 months

Levon Wilson

I have been with Dr Wilson for years. The staff is always friendly and helpful. Dr Wilson is also very knowledgeable and always has plenty of options for any services.

Percy Campbell

The Doctor and his assistant Stacey, are amazing!! They take care AND show care. An unexpected, yet amazing experience. The office doesn't even smell like a dental office!!!!

Marguerite Fitchpatric

I have always had a great experience here. The dentist is friendly, and always lets me know what he is going to do before hand. Great atmosphere as well.

Emmet Hogan

Amazing front of house staff, the dentist was exceptionally excellent, calming and professional.

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American Family Dentistry - Memphis Poplar Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday
  • Saturday
  • Sunday