SpringCrest Dental
Review of SpringCrest Dental
SpringCrest Dental:
SpringCrest Dental is a dental clinic located in Cedar Hill, Texas. They offer a range of dental services, including general dentistry, cosmetic dentistry, dental implants, and periodontics. The clinic is open from Tuesday to Friday, with extended hours on Thursdays. They are closed on Sundays and Mondays.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and professional service. They have also commended the clinic for its clean and comfortable facilities. One customer even described their experience as "the best dental experience I've ever had."
However, other customers have had negative experiences with the clinic. Some have complained about the billing process, with one customer alleging that the biller in the office is a "blatant deceiver." Others have criticized the clinic for not communicating changes in staff or for not properly informing customers about necessary medical clearances.
Despite the mixed reviews, SpringCrest Dental offers a range of dental services and has extended hours on Thursdays, making it a convenient option for those with busy schedules. It is important for potential customers to carefully consider the reviews and do their own research before making an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
desaraie Chavez
The front desk and reception women were great. They were so sweet and accommodating. However, my hygienist, while not necessarily out right rude, was very condescending. I do not think I’ll be back to this dentist office
Shivonne Niemi
I booked an appointment online. From my end, the appointment looked confirmed, but apparently it wasn’t. They said they normally send a message saying call the office to confirm. I didn’t get that message because they didn’t send it. This was my first visit here. How was I to know this? But they worked me into the schedule as an emergency appointment, but no cleaning. I get back in the stair and they say that they can look at me but not really do anything because I don’t have a medical clearance due to pregnancy. I didn’t know that I needed one.I could have gotten one easily at the dr since I was there yesterday but no one communicated this to me. I definitely entered this with my health information on the online booking portal, but they didn’t even look at this until this morning. All of this could have been understood as a series of unfortunate events, except that they kept making it seem like it was my fault in some kind of way, like i should have known the office was supposed to request that I call, or that i should have communicated that I was pregnant (which I did). All of this would have been available if they had pulled my booking from their system, which they did not do, and that is most certainly not my fault.
Also…apparently the dr I booked with is no longer at the office. This isn’t communicated anywhere on the website.
Shray Bansal
Doctor Lim doesnt see patients here anymore. I think its the duty of the dental office to tell new patients that doctor Lim, who you drive 20 miles to see and researched all those reviews for, does not practice here anymore.
The new doctor is a young lady who is adequate. Just disappointed that so much of this dental practice is built on someone who is not there anymore(apparently he moved to Hawaii, aloha!) and there is no way to find out that hes not there unless i explicitly asked (that last part is on me, never again)
Candace Roye
Dr Lim and his team are absolutely top notch. Caring and compassionate, they make a trip to the dentist feel like a cakewalk! They do everything possible to make sure you are as pain free as possible. They are polite and conscientious. They work with your financial situation to try to make everything as easy as possible on you and your pocketbook. Springcrest Dental offers many options and works with you to bring your best smile to the forefront. I didn’t think I would be able to find a dentist that I liked as well as my dentist in Oklahoma but since becoming a patient of Dr. Lim I must say he has surpassed my expectations! Staff are gracious and sincere and work to make you feel like you are the only patient they have at the time!
Sincerely appreciate all each of you have done and will do to make my smile beautiful!
Candace Roye RN
o. autry
I have nothing but good news when it comes to Spring Crest Dental in Cedar Hill Texas!
The staff and doctor are wonderful! Front desk representative Mary has been truly awesome and I appreciate her patients with my questions and request!
A thousand thanks for bringing back good service! Please keep up the good work!
charvis77
This was by far the Best Experience Iv had at a dentist office. Everything was new and comfortable. Everyone was really nice and inviting. I especially appreciate Stephanie for her patience and her extreme knowledge in what she does. She made me feel like family..
Highly Recommended!!!
Angela
Bottom line up front: GO HERE!!! THIS DENTAL CLINIC AND ITS STAFF ARE AMAZING especially for those who dread getting dental work done.
Long Version: Hands down best dental experience I've ever had. To make it easy for you, here's a list of some things that I love about this Dental clinic:
- Their location is clean and beautifully styled. You can tell the level of professionalism this place operates in upon stepping foot in their clinic.
- Dr. Lim is probably the best dentist I've ever had, and I've had many due to moving a lot for my job. During a procedure, I complimented him on his "light hands" when I barely felt the injected numbing agents before my dental work. The rest of my appointment was painless, my bite feels great and the sensitivity is gone. You can tell he really cares about his patients.
- Noemi is an amazing patient coordinator. She worked with me on all the challenges with dealing with my insurance provider. She's also super fun to talk to just like all the dental techs I've met in this office.
To be completely honest, prior to this dentist, I had borderline odontophobia (fear of the dentist--yes, there's a name for it people), but this place helped me feel like dental work was just another routine maintenance activity that should be part of a healthy self-care routine.
In conclusion, GO TO THIS PLACE, they take their time and do everything to make the overall patient experience (especially in pain management!!!!) a great one! That's a hard one to pull of at the dentist, but they always deliver every time.
Easrsaline Smothers
This dental office is very professional and clean. They are prett good on your pocket with no insurance. They have very high-tech x-ray machine that allow you to actual see your teeth before they clean them. The staff is great.always pleasant. I would refer a friend and I will be back!
Luis Albiter
I was a bit worried going into first appointment at Spring Crest Dental, considering that this was my first dental appointment in over a year. Overall, my experience was a very great one! From the front desk, the hygienist, and to Dr. Lim, was amazing! I really liked how thorough they were when they were presenting my treatment. They let me know what treatment I needed to get done and actually gave me reasons why. The offices I have gone to in the past never did that for me! I will definitely be recommending this office to my friends and family! I can honestly say I have found my home for all my dental needs!!
Rae Brown
Dr. Lim and staff are the BEST! It takes much patience for a patient like myself who has dental anxiety😬, but they use every method to reassure me and keep me calm, which says a lot! Hats off to Front desk assistant, Noemi who has the most contagious Bubbly personality ever, she does not mind going over and above whatever the patient needs.
I would recommend SpringCrest Dental to anyone. Since I’ve been a patient, the services and staff are great!