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Review of SpringCrest Dental

SpringCrest Dental:

SpringCrest Dental is a dental clinic located in Cedar Hill, Texas. They offer a range of dental services, including general dentistry, cosmetic dentistry, dental implants, and periodontics. The clinic is open from Tuesday to Friday, with extended hours on Thursdays. They are closed on Sundays and Mondays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and professional service. They have also commended the clinic for its clean and comfortable facilities. One customer even described their experience as "the best dental experience I've ever had."

However, other customers have had negative experiences with the clinic. Some have complained about the billing process, with one customer alleging that the biller in the office is a "blatant deceiver." Others have criticized the clinic for not communicating changes in staff or for not properly informing customers about necessary medical clearances.

Despite the mixed reviews, SpringCrest Dental offers a range of dental services and has extended hours on Thursdays, making it a convenient option for those with busy schedules. It is important for potential customers to carefully consider the reviews and do their own research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

SpringCrest Dental Reviews - 74

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kd Miller

Awesome

Killa__ __Wolf968

Great staff & service

Alexander Fausto

Great place.

Ella Carpenter

In my experience, this office is full of deceptions, they billed me for bone graphs they told me wasn't needed because in their own words when they called me at 6:02am they were simple extractions. The immediate denture was not available after extractions as I was told I'd walk out with them (I didn't)they weren't ready. When I got them they didn't fit. They tried adjusting them to no avail. They have a wedge on the right-side that does in no way near my bottom teeth. (Try to smile with a space very noticeable in your mouth) the Biller in this office is a blatant deceiver (in my opinion). Please check your EOB's thoroughly. And please ask for a pre-determination letter and make sure they send it before any procedure. And yes I cancelled appts that interfered with my Chemo, As I explained to them at the onset(my oncologists came first) and I did reschedule. WHAT A NIGHTMARE!!! Please don't pay up front. NOW THEY HAVE ADDED AN ADDITIONAL 50.00 FEE BECAUSE THEY CANCELLED MY APPT DUE TO INCLEMENT WEATHER, WHEN THEY CALLED TO RESCHEDULE I ADVISED THEM I MAY NOT BE ABLE TO COME AS THE WEATHER WAS BAD AND MY IMMUNE SYSTEM WAS COMPROMISED AS A 3X CANCER SURVIVOR..FEB 1ST THRU FEB 3RD. Also, when I called at the onset for Dr. Dong Lim because he was in my network they failed to tell me he wasn't a part of them any longer. With the problems I was having with them, I even mentioned I hadn't even met Dr. Lim they still did not enlighten me. I found out by checking the reviews (too late). They've already received 930.00 for immediate dentures that wasn't immediate and not a proper fit. REALLY!!!

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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