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3.9

19 reviews
Dentist

Review of Cypress Creek Family Dentistry

Cypress Creek Family Dentistry:

Cypress Creek Family Dentistry is a dental practice located in Cedar Park, Texas. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The practice is open from Monday to Friday, with limited hours on Wednesday, and is closed on weekends.

The practice has a team of experienced dentists and dental assistants who are dedicated to providing high-quality dental care to their patients. The dentists are known for their friendly and professional approach, and they take the time to explain procedures and answer any questions patients may have. The practice also has a friendly and efficient front desk staff who are always ready to help patients with scheduling appointments and answering questions about insurance coverage.

Patients have praised the practice for its excellent service and friendly staff. Many patients have commented on the dentists' excellent bedside manner and their ability to make patients feel comfortable during procedures. Patients have also praised the practice for its affordable prices and its willingness to work with patients to find the best treatment options for their needs.

While some negative reviews have been left, the majority of patients have had positive experiences with the practice. Some negative reviews have mentioned issues with billing and insurance coverage, but these seem to be isolated incidents.

Overall, Cypress Creek Family Dentistry is a reliable and trustworthy dental practice that provides high-quality dental care to its patients. Patients can expect friendly and professional service from the dentists and staff, and can trust that they will receive the best possible care for their dental needs.

Cypress Creek Family Dentistry Reviews - 19

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Trisha Middleton

Dr. Hoppe and his staff are absolutely amazing! 5+ star all around the board for sure! They make you feel so comfortable and have a great since of humor. Bedside manner is 100% the best! I have been see Dr. Hoppe for 15+ years now. And soon will be bringing my 2 boys in to see Dr. Jennifer Hoppe. I’m really excited.

Jessica Speir

I have been a patient of the Hoppe's for over 15 years! As someone who HATED the dentist as a child to an adult who still does not like it--I look forward to my interactions with Chris! He is so wonderful!

Jeff

Best dentist I have had and been coming here for years. Mr. and Mrs. Hoppe both really know what they are doing and are extremely honest. I originally came here because I felt my former dentist was charging me too much. As it turns out I was right and I have stayed here every since. Carla at the front desk is very nice and professional. She goes the extra mile to look at your insurance plan to help you figure out what your final cost will be after insurance. Most dentist offices do not bother doing this and expect you to do this ahead of time. Kudos for providing good service and looking out for your clients.

Charles Beeler

I do not understand the negative reviews. I have been going for years and have no complaints. Dr. Hoppe is friendly and honest. He is also known to give you a good laugh or two. I probably get preferential treatment because my constant cavities and crowns have paid for his car and house :) Best dentist I have ever had actually.

samantha nugent

I have been going to this place since I was 10! They did my braces and have been doing my teeth ever since. Dr Hoppe is so nice and really treats you like family. They do not make you do extra stuff unless you actually need it! I recently moved to temple and still make the drive to go there to get my teeth cleaned! Highly reccommend!

Teri Shapiro

I hate going to the dentist, but I had a cracked tooth that was causing me a great deal of discomfort. I went to Dr. Hoppe based on my daughter's recommendations. She has had a lot of trouble with her teeth and I trust her opinions. I was very happy with my experience. Unlike the comments I have read here, they were very easy to work with, I heard Dr. Hoppe repeatedly tell patients that they did NOT need expensive/extensive work and my experience was quite pleasant. I had no pain with the root canal, the temporary crown fits well and doesn't hurt, and they were very careful to fully explain to me what my insurance covered and what it did and REFUSED payment until I was finished. A great experience and I will definitely sing their praises!! My husband went today for his teeth cleaning and was told that, in spite of what another dentist had told us, he did not have any signs of gengivitis and his teeth were in good shape. Our insurance fully covered his cleaning and xrays and they will send him a reminder for his visit in six months. GREAT office, GREAT dentist!

tanya pope

Dr. Hoppe and his staff are wonderful. They are always friendly, helpful, honest, and caring. I wouldn't want to go anywhere else. I went there to get a second opinion after another dentist in the Austin area told me that I had 6 cavities! I did not, and I have continued to be a patient at Cypress Creek since that time several years ago. I can't say enough positive things about Cypress Creek Family Dentistry!

Adriann Ivey

Dr. Hoppe is the most honest dentist I have ever encountered. His work is quick, efficient, and excellent. Over the years, I've been to numerous dentists and I really appreciate the skilled, swift manner of his work. Dr. Hoppe is an expert at giving numbing injections that don't hurt! He is very down-to-earth and involved me in the treatment decision without at all trying to "oversell" what needed to be done. The whole office puts you at ease and even keeps you laughing during procedures! I trust him completely.

Guy Mellott

Fantastic service, friendly and if you knew me, you would laugh that I’m writing a review about a dentist. I have worked with Dr Christopher Hoppe two times now. Both times it was handled professionally and extremely affordable this is a lifelong dentist for me.

James Bonura

I went to Cypress Creek Family Dentistry for a typical 6 month cleaning that was covered %100 by insurance. They told me that they would not clean my teeth without a "root planning" procure and they told me that such a procedure was covered by my insurance. I go to the dentist twice a year every year and I have never needed such a procedure, so I ask them to please just clean my teeth, and they say no. Now, months later I receive a nice letter from the Dentist saying that they have tried everything to get my insurance to pay for the procedure but can't and I owe them over $600.00! After talking to the insurance company, I find out that a procedure like this is unnecessary in my situation unless there is bone loss, which I had none. After discussion with the dental office, they refused to lower my bill and sent the bill straight to collections! Avoid this place for sure.

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