Review of Smile Studio
Smile Studio: A dental clinic located in Livingston, Texas, Smile Studio offers a range of services including general dentistry, cosmetic dentistry, dental hygiene, and emergency dental services. The clinic is open from Monday to Friday, with extended hours until 6:00 PM, making it convenient for those who work during the day. However, it is closed on weekends.
The clinic has received mixed reviews from customers. Some have praised the staff for being friendly, professional, and helpful, while others have criticized the clinic for overbilling insurance companies and for not being transparent about costs. Despite this, many customers have commended the clinic for being great with kids and for helping to ease their anxiety about visiting the dentist.
Smile Studio has a primary category of "Dentist" and offers services such as teeth cleaning, fillings, extractions, and root canals. They also offer cosmetic services such as teeth whitening and veneers. The clinic has a website where customers can book appointments and find more information about their services.
Overall, Smile Studio appears to be a decent dental clinic with a range of services and convenient hours. However, customers should be cautious about potential billing issues and should clarify costs before receiving treatment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Keisha legg
Today was our first visit at Smile Studio. Very very impressed with the visit! They were very attentive to my son's needs. And also explained every step in which needed to happen not to just me but also my 16 year old.
Cathie Smith
I had two teeth extracted during my visit and each move was explained in detail.
The staff was very friendly and helpful. I have another appointment scheduled in 2 weeks.
By the way, the Doctor made the procedure very pain free and comfortable. You can't ask for more than that.
sherriann brown
I arrived at my appointment time. Once I was seated in the dentists chair the office manager came to me & apologized due to the cement to hold the crown in place had not arrived. I rescheduled in a week. The office has had a turnover in dentists, which I believe is part of the problem. The past dentist told me he reviewed every appt in the morning to make sure everything was in order to complete patient work. I appreciated that conscientious.
Everyone is busy. We have a high maintenance business; I wasted time and gas for an unnecessary trip. (2 hours in total)
The staff is very friendly and accommodating. I believe that if the new dentist had looked over appts for the day and made sure all supplies were there for scheduled appointments this would have not happened. I was unhappy that I made an unnecessary trip when this could have been avoided. I hope this doesn’t happen to other patients.
Bill Patterson
Treated me like family and were very courteous and professional. Took great care of me and my needs were met with a timely manner.
Tabatha Wells
As a returning patient, I have learned this staff here. They are professional and well educated. Most of all, the Dentist isn’t out for the next dollar but truly cares about his patients. I bring 7 children in here. I have 2 on the Autism spectrum and they enjoy coming to the dentist. This staff takes all of my concerns to heart and they go out of their way to make my children and myself feel important and safe in the chair. I will continue to bring them. They also recently did a back pack give away and one of my children won. We’re very grateful for that. This office didn’t have to give a single pencil away, but they did. They truly care about their patients. The manager and staff go out of their way to efficiently run the office and make sure all needs are met. It’s really sad the few bad apples have to come on here and try and sabotage a good thing out of spite. This isn’t the only dentist in town. Go else where, pay more... less quality care. Or, enjoy the visit here and get quality care. I will always come here and recommend them as much as I can.
Rachel Gerald
Everyone was so friendly and helpful. They all made a bad situation very comfortable and almost pain free. The dentist explained everything as he was working and he was very gentle and quick. I will be going back for sure!
Robert McOsker
UPDATE, since I have extreme anxiety regarding dentistry I informed them I wanted sedation, I was informed that it would take a couple weeks because they needed a piece of equipment for sedation.
Then covid-19 came and a few months later trying to get my teeth fixed, been told 4 times they are waiting for the equipment, a month later after being PROMISED if I give them 1 more day to figure out what to do and call "corporate" never got called back and they are not answering my calls 😡. I guess my business is not good enough for Smile Studio.
First visit, don't like dentists to start with, honestly I am scared to death of them, having said that I would like to let you know that everyone there made me feel as comfortable as possible, nothing but x-rays today but it was still stressful, (it's me not them) I will update after I go back to get the actual work done.
T Bates
Called ahead of time to make sure they accepted my insurance. They assured me they did so I make an appointment, drive 65 miles only to be told that they do NOT accept my insurance. Thanks folks.
Mary J
I felt unsure at first like most of us do at a dental visit.
Yet the front desk staff was truly a lifesaver for me and my babies they were very reassured by the end of the appointment one of my
Children were referred out the manager Ms. Valderez assured me that she would be there with my boys durning the entire process. I took her word and didn’t really think too much of it until a few days later when she followed up with me to check on my baby and see if she could help me with anything. It’s not very often you find someone especially a stranger you’ve never meet that is good for their word. Maybe that’s why I didn’t seem to think too much when she told me that. Now I’m thankful for her and her help along the way. Most importantly that she kept her promise to me and has been very professional the entire time. It’s rare you find honesty these days. Her staff truly was great. A reflection of a good leader is sparkling through all of the ladies faces. Again she assured me to call her or her staff at any time. Those ladies up front showed my family that they care. They were offering fresh coffee,water. Anyone who hasn’t been to Smile studio within the past six years, months since new management and a new team. I’d recommend you give them a try it’s a whole new show. I personally didn't experience everything you heard of from past but, I did experience it now you now you'll be pleased. They've made renovation from the office appearance to staff that seem educated and caring. Thanks for being so caring.
Silwonnie Battise
The staff were very nice and friendly. The dentist was awesome and reassuring about my procedure. He even told me what he was doing every step of the way.